business logo of Yandy

Yandy

How would you rate Yandy?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
5 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Send Message
Share Review
Report Review

Poor customer service
November 22, 2020

Bought and outfit got it tried it on it was too big. This was for a Halloween party got it too late to try to get another. Sent it back. They returned it to stated that it was stained. I explained it was never worn she said well our pictures don't lie. Never will do business with these people calling me a liar. Has no stains and the liner was missing from where it was still attached when I tried it on and when it was sent back.

Date of experience: November 22, 2020
Kiki M. Yandy Rep
over a year old

Melissa - I apologize for any inconvenience. Please provide your order # so I can look into this.

Washington
1 review
1 helpful vote
Follow Rebecca A.
Unfollow Rebecca A.
Send Message
Share Review
Report Review

I ordered 29 pieces on Black Friday, and after waiting a month I inquired and they said my order would be to me in a week. A week later they informed me it was cancelled and every item I'd ordered was back on the website for more than I'd paid for them originally. I decided recently to try again - I ordered a body suit in M, L, and XL, another body suit in one size, a teddy in M and a body stocking. Today I received three XL body suits (the one that was supposed to be multiple sizes) and a bodystocking. No teddy and no other body suit. Packing slip listed all the items that were supposed to be in the package (though didn't list the other sizes). Super disappointed in their inability to fulfill orders.

Date of experience: January 9, 2022
MF
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Send Message
Share Review
Report Review

Great products
November 16, 2023

Item are of very good quality, they fit very good.
Customer service is excellent
Only issue is that you cannot choose the size of the bra, it's classic sizes and they are paired with the bottom

Date of experience: November 14, 2023
New York
1 review
1 helpful vote
Follow allison b.
Unfollow allison b.
Send Message
Share Review
Report Review

I ordered off of amazon, and wanted to cancel my order and buy more products on the yandy.com website. They were so helpful and prompt when e-mailing and on the live chat they have on their website. I am so pleased. Now, I just have to wait for my order to come in. Looking to order from here in the future.

Date of experience: August 23, 2013
Colorado
1 review
15 helpful votes
Follow Benjamin C.
Unfollow Benjamin C.
Send Message
Share Review
Report Review

I bought a costume for my girlfriend from this site. The costume was cheap, but what was worse, was the fact my credit card was stolen. Fortunately, I monitor my bank accounts and tuned off my credit card only after $1500 in goods were purchased. After weeks of wondering how my credit card was compromised, I got a letter from Yandy, stating their site was compromised, and all of my credit card information was stolen. Thanks, Yandy.

Date of experience: September 23, 2014
Kansas
1 review
5 helpful votes
Follow Charlotte M.
Unfollow Charlotte M.
Send Message
Share Review
Report Review

I was so disappointed when I got my lingerie, I was so excited to try it on and look in the mirror and when I did I have never been more let down. The fabric was cheap and scratchy, fit weird in so many places, and also it hardly looked like the picture. Jewels that were supposed to be on the underwear and bra were all missing, and the garter was a totally different color compared to the underwear that was supposed to go with it. Definitely would not recommend buying from here, wish I didn't, now I'm stuck with lingerie I hardly like because I don't have time to ship it back and order a new one before next Saturday.

Date of experience: October 21, 2015
Denmark
1 review
0 helpful votes
Follow Kathja A.
Unfollow Kathja A.
Send Message
Share Review
Report Review

I ordered a package containing items that in total cost 58,78 USD including shipping, I was given a tracking number and link, but when clicking the link it sent me to an error message. It was supposed to be delivered between the 18th and 28th of August, but no package was delivered.
I live in Denmark, a european country, which might explain it a little, but this wait has been ridiculous and I cannot wait to september.
Never shopping here again, would not recommend anyone who lives in a European country to order from here, as the shipping is bad and you might never even receive your package.

Date of experience: August 30, 2020
Kiki M. Yandy Rep
over a year old

Hi Kathja
I am sorry to hear your package has not delivered - I know there has been delays with international shipments. Have you notified customer care of the status of your package?
Or you can supply me with your order # so I can look into this for you.
Regards
Kiki

Texas
1 review
0 helpful votes
Follow lauren c.
Unfollow lauren c.
Send Message
Share Review
Report Review

Horrible place
October 27, 2023

I paid extra to have my package delivered by Wednesday and come Wednesday it said it was delivered but it wasn't. UPS isn't doing anything and yandy says they can't do anything. Worst first time experience ever and will never shop here again and I will warn anyone who shops here

Date of experience: October 27, 2023
Kiki M. Yandy Rep
over a year old

Hey Lauren -I am sorry your delivered package is missing. I am surprise your were told there is nothing we can do - we always try something but most importantly we can get a claim started. Please message your order # so I can look into this. Thank you

New Jersey
1 review
2 helpful votes
Follow Melanie W.
Unfollow Melanie W.
Send Message
Share Review
Report Review

2 Day Shipping Rip Off
October 22, 2021

I ordered a Halloween costume on 10/17 paid for 2 day shipping & have yet to receive my package or a shipping confirmation. I emailed & have not received a response. I will NEVERRR do business with this company again & will surely tell friends & family not to waste their money as well!

Date of experience: October 22, 2021
Kiki M. Yandy Rep
over a year old

Hey Melonie - I am sorry for the delay. I see we replied to your email. I will reach out again. I am sorry for the delay.
Kiki

Tennessee
2 reviews
5 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

All good
November 28, 2015

I LOVE the selection this site has. I had no problems with shipping (I paid for expedited) and my costume fit perfectly. I highly recommend this site. My only complaint is that I was offered a free item with my purchase and it was never sent. This is a small complaint because it was free after all, but it was disappointing.

Date of experience: November 28, 2015
Nevada
7 reviews
23 helpful votes
Follow Adriana R.
Unfollow Adriana R.
Send Message
Share Review
Report Review

I received my order today and I am very happy with my merchandise. The shipping was fast! I placed my order on the first and received it today, on the fourth. The merchandise is exactly as it was shown on the website and I get 10% off on my next order! I love it! I will definitely order from yandy.com in the future.

Date of experience: October 4, 2013
New York
1 review
4 helpful votes
Follow Martha M.
Unfollow Martha M.
Send Message
Share Review
Report Review

Purchased the "Exclusive Miss Jessica Gown" when I received the sizing was off and the slit looked horrible way to wide I got size M/L my measurements are bust 36d-24-38 should have fit right according to their sizing chart. Called their customer service which took 10min probably other dissatisfied customers and complaint the costume was falsely advertised on the website and that i wanted my money back, spoke to a rude person that said the person on the website is a model that's 5/8... Blah blah, I then spoke to Shannon "manager" that said well there's pinning and photo shop that happen while on photo shoot to make it look like that, you should have looked at the video. Well never again will I buy from this website! Awful merchandise and awful customer service, stay away!

Date of experience: October 26, 2013
Illinois
1 review
2 helpful votes
Follow Abby W.
Unfollow Abby W.
Send Message
Share Review
Report Review

I saw this website through Facebook advertisement. I was a bit skeptical. But everything was wonderful! It's affordable, fast delivering, adorable clothes, and customer service was great! I love yandy and would recommend it to anyone. Their dresses do fit somewhat tight. I usually wear mediums-larges depending on the clothing. I ordered x-large and when I received the dresses they looked a little big, but fit me great. Like I said before, i love yandy would recommend it to anyone and will definitely continue to shop here! I love it.

Date of experience: July 2, 2013
Canada
1 review
2 helpful votes
Follow m A.
Unfollow m A.
Send Message
Share Review
Report Review

I ordered 6 lingeries and they are all perfect! So sexy and at great prices. :) It also came so fast. I was not expecting it at 9 days after it was shipped since it said 10 to 16 days. I'm really happy. Will order again.

Date of experience: February 28, 2016
Nevada
2 reviews
17 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Send Message
Share Review
Report Review

Cheaply Made
November 3, 2015

I ordered a halloween costume for my husband and I. For myself, I ordered the Deluxe Vampire Costume, and ordered it in a large as I have a large bust (36DDD), and an hour glass shape (I am a size 8). I tried my costume on for the first time about three days prior to Halloween to make sure everything fit properly. The zipper broke the first time. It was a very cheap, thin zipper, forcing me to scramble to find a tailor that could fix my costume in time. Long story short, I paid $130 dollars for a costume that I expected to be the best quality, and had to pay another $25 to have the broken zipper replaced with a much more stable and thicker zipper. I will never buy from this company again.

Date of experience: November 3, 2015
Italy
2 reviews
2 helpful votes
Follow cate s.
Unfollow cate s.
Send Message
Share Review
Report Review

Fantastic!
February 5, 2016

I love this site! They are so kind and helped me so much with my order. Intenational shipment arrived quickly and all was great! Definitely I will buy again in this site and recommend it to my friends! Thank you Yandy! You are fantastic!

Date of experience: February 5, 2016
Canada
1 review
4 helpful votes
Follow Meghan r.
Unfollow Meghan r.
Send Message
Share Review
Report Review

Hello everyone, so after I read all the reviews I decided to go ahead and order my Halloween costume. Now I live in Vancouver BC and I ordered the costume in November so that if something was wrong with it I could return it or exchange it. When my costume arrived it was missing the stockings and it fit too big. It also has a black mark on the white part from the black running from the fabric. I called and talked to customer service and they said that because it was international I wouldnt get a return label. Shipping would have cost almost as much as the costume so it wouldnt have been worth the return. Highly disappointed I really had high hopes for this site and I have just given about 77$ Canadian away for nothing than had to pay also the customs fees. It would be nice if they followed up or came up with a solution or did something but they havent done anything except take my money without a solution. Hope this doesnt happen to anyone else.

Date of experience: October 11, 2017
Kiki M. Yandy Rep
over a year old

Meghan I am very concerned to hear how your defective item was addressed. That is not our procedure. I am unable to locate you order with the information you provided. If you could please send a private message with your full name, email address and order number I want to review your situation. Thank you for brining this to my attention. Regards Kiki

Wisconsin
1 review
4 helpful votes
Follow Jean C.
Unfollow Jean C.
Send Message
Share Review
Report Review

Playboy romper plus size
September 20, 2022

On September 2nd I ordered a Playboy romper, my money was taking out but have not received my romper. I've called the number that is listed with no luck. I've emailed several times with hoping that I will get responses. Only 2 emails sent to me. I will never use this site again for anything. I requested a refund and was told I couldn't? I have never heard these excuses in my life. I see the reviews aren't good at all. CEO needs to clean his site and employees out. 2 brothers owns it

Date of experience: September 20, 2022
California
1 review
2 helpful votes
Follow Maranie H.
Unfollow Maranie H.
Send Message
Share Review
Report Review

First time ordering i was a little scared it was gonna be delayed due to covid but it came right on time! Everything fits perfectly, my boyfriend loves it! Thank you so much yandy i will be ordering from you again!

Date of experience: May 11, 2020
Kiki M. Yandy Rep
over a year old

Maranie Be Safe Be Well we look forward to your next order. Kiki

Idaho
1 review
2 helpful votes
Follow Esteban R.
Unfollow Esteban R.
Send Message
Share Review
Report Review

I was a first time buyer, and I'm happy with my purchase I was pleased that it came in the mail before expected and it was packaged in a discreet bag. Everything I bought was their and I even got the free gift I definitely will be doing business with you guys again!

Date of experience: August 13, 2015

Overview

Yandy has a rating of 3.1 stars from 391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yandy most frequently mention good quality, next day and free pair. Yandy ranks 9th among Lingerie sites.

service
107
value
92
shipping
104
returns
73
quality
88