On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Yandy has a rating of 3.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yandy most frequently mention good quality, next day and free pair. Yandy ranks 8th among Lingerie sites.
We monitor reviews for authenticity
I placed an order shipped to a different address/name and the next day they called me to verify that i made that transaction; it made me feel secure and show that they really care about their customers, not like the rest... I dont have my order yet but im sure I'll satisfy with it.
I am from SYD Australia. I have made 2 orders from Yandy, both came in less than 10 days and all my items where EXACTLY what they looked like on the picture and the sizing was just right. So cheap, I'll continue ordering from here and I will recommend it to anyone.
I started off clueless on where to get cheap but QUALITY lingerie. I looked all over the Internet and read horrible reviews on many other lingerie websites. By the time I was just over the whole thing, I ran across this one and read the reviews. I ordered a garter belt and it was at my house two days later! Let's just say, I've already ordered 3 seperate orders in one month. My man and I can't get enough!
I'm a dancer and I've never ordered from this website but I fell in love with this one dancing shoe so I ordered them, first off when I tracked my package it said it wouldn't come until 3 days later so I get it the next day but their tracking still said I didn't receive it and I was sending it to another address. Anyways I dance in those shoes the next $#*!ing day I look at my shoes and they're BOTH ripped off the soles of the shoe like they were GLUED ON! Their customer service was very nice I had no problem with them but the quality of that shoe was horrible. So i send them back and exchange them for another shoe and now ups can't even track my damn package and it's been hours and they still can't. Never in my life will I order from them again
I placed an order which unfortunately got lost by the post office, I reached out through email, and not even an hour later got a call back from Linda. She sent me out a replacement order overnighted, and I got it in no time at all. Thanks a bunch Yandy!
I am glad the 2nd package arrived.
I had ordered two things that came ripped, but as soon as I asked for help, they were already sending me replacements at no cost to me! They are very quick with responses and are very accommodating.
Sorry the original item was defective
The clothing I bought looked nothing like the garment shown. It was poorly made and the product had small cups even though I went by their sizing chart. It was also way too short. I'm left with a product I cannot use and spent way too much money on something I cannot even give away.
What a perfect quality of lingerie!
What a fast shipping I just can't believe that my order took only 8 days to Arrive!
I got the same sizes I want and they all fits me perfectly.
Thank you so much YANDY
I have ordered from many online sites. I must say, this is the absolute BEST customer service of any. Answered my e-nails on Saturday and Sunday and resolved a minor issue by Monday. I will continue to do business with a company that holds their customers in such high regard.
I am a wholesaler that deals in over 1 million male clothing monthly and I stumbled on this website yandy.com so I decided to order some sample items - 4 lingerie on their site before I start making bulk orders in thousands of quantities. To my greatest surprise, the items have not been delivered in more than 25 business days to my address in Nigeria. I have just submitted a ticket to customer service asking for a full refund. Even items I ordered from a different merchant using the same postal system on the same date I ordered from this so-called yandy.com were delivered within 10 business days.
Now the only way I will ever order from them in bulk again as I proposed is to get a full refund to my card and not a voucher from the merchant.
When I ordered from Yandy the first time, I was skeptical. The prices are so low and the reviews weren't all that great. But once I relieved my order I was surprised by the quality! I have been a returning customer ever since! Shipping is fast, and I've never had any problems with any of my orders. I absolutely love Yandy and will continues to shop here for all of my rave wear :)
This was my first time ordering from Yandy and I will definitely do it again and I encourage anyone else to try this out! Amazing fit and prices that I can't find anywhere else. I'm satisfied with every single thing I got from there and it was at my house within three days. Hubby loves it more. Thanks yandy!
I ordered 6 lingeries and they are all perfect! So sexy and at great prices. :) It also came so fast. I was not expecting it at 9 days after it was shipped since it said 10 to 16 days. I'm really happy. Will order again.
I forgot all about Valentines Day, so I ordered from Yandy on a Thursday, had it shipped overnight (which was extremely reasonably priced) and got it on Friday afternoon! The prices were good for the quality and I received a free gift. Sizing seemed fairly true to description. The customer service reps were very prompt about getting back to me to enter a discount code and refunded me the difference for the discount right away. They have a huge selection as well! Will order from Yandy again!
So many amazing things. Love everything I've gotten. Stopped on the beach in Jamaica and asked where I got my bathing suit
I've ordered four times now from yandy, ordering from Canada things usually take longer to get here but yandy is so fast, always about a week. The clothes are always exactly what I've ordered and fit fine, I'm small 5"0 and 105 lbs so worry sometimes if it'll fit but always turns out great, just read their sizing charts. Will definitely continue to shop here! Highly recommend
I cant say enough great things about this company. I used to shop at Victoria Secret but have been disappointed and that is how I found Yandy. They have great variety and the quality of the items is amazing. When I have sent things back they have been fast about returns and no games.
I ordered a lingerie undergarment in hopes of wearing it for my bestfriend's lingerie party but I was sadly mistaken. The material was terrible, very cheap, & looked like it would rip if pulled. There were threads hanging everywhere and the string to lace up the front looked like yarn. I attempted to contact customer service. But, I received no response. Btw, the free panties were of worse quality than the garment.
NEVER ORDER ANYTHING FROM YANDY!
Some of these reviews are really making me look at them sideways. Yandy is one of my "go to "sites! I have a few. I NEVER had a issue with them. I live in NY so idk if that makes a difference but my orders always came quickly. I cant vouch for their customer service on the phone because ive never had to call them. Only one time the item i ordered didnt fit but thats because i didnt look at the measurements. Theres always 2 sides to a story thats all imma say. I would recommend them and i have
Answer: Hi Brandi Yandy sells all the major brands of costumes plus our exclusives. The quality of the product is reflected in the price - less expensive the item - less qualify. To best assist you I suggest you provide the SKU # of the item you interested in. Also the brand is listed - you may want to research the brand rather than just Yandy. Sizing would be the most important factor. I would use our sizing guide http://www.yandy.com/sizing-guide. I cannot reply to Lynn, Ahmed, Jennifer or Brandi's experience because I do not know what they purchase. Unfortunately there is a risk of shopping online - unlike a store you cannot try it on. You cannot feel the quality or see exactly how it looks. Every customer's perspective is different. Some customer's find a $36 costume be exactly what they expected. Other feel it should be of much better quality. I would suggest contacting our Live Chat customer service representatives to discuss what you are looking at.
Answer: Mine came in an gray envelope and it was discrete
Answer: It is US dollar. If you checkout with PayPal it will convert for you. Kiki
Answer: We offer a wide variety of fishnet stocking. Most fishnet stockings are durable by design. Please keep in mind as with anything the quality is reflected in the price of the item. Please call our customer service line for assistance - 800-883-0860
Answer: Hi Wanda we are still process but scheduled for delivery on the 10/29
Answer: As long as the item does not say final sale and tags are still attached, it's returnable.
Answer: Gary No authorization is needed to shop with us. Please call customer care 800-883-0860 for assistance. Kiki
Answer: Oh no, you need to make a return. All costume and costume accessory purchases made between October 1 November 1 can be returned for store credit only. All costumes and costume accessories must be returned within 30 days of purchase date. All standard policy exclusions are applied. You will receive your store credit when your return package is scanned at the post office. The store credit arrives via email for immediate use. Sooner your get the package back to Yandy sooner you will receive your store credit. Policy supplied at checkout Return Policy https://www.yandy.com/help?page=faq Please make sure you add all the items from your order including shoes you want to return to your return authorization all at once because you are only issued one return authorization per order. *Yandy accepts returns for refund or store credit. We do not accept exchanges. 1. Please try to reuse the original Yandy shipping package. 2. Include a printed copy of this return authorization inside your return package. 3. US Post Office return label included with your RA is optional. A. Return for Refund = $4.95 deduction will be taken from your refund if you use the USPS return label included on Your Return Authorization B. Return for store credit = Free return labels If you are returning for store credit, Yandy will not deduct $4.95 for the use of the shipping label. C. Returning outside the US: Yandy does not supply return labels for orders outside the US. Complete the online Return Authorization process online. The customer is responsible for shipping back to Yandy. We strongly recommend adding delivery and/or signature confirmation. D. If you are using your own shipping method at your expense, please address the return package as: Yandy.com Attn: Returns 21615 N 7th Ave Phoenix AZ, 85027 4. SHOES: Please do not apply tape or labels to the shoe boxes, wrap in shipping paper or place the box in a shipping bag. A $10 fee will be applied if the shoe box is damaged or missing. 5. Click here to get RA Returns will be processed within 3-14 business days upon receipt at Yandy HQ. If you do not have immediate access to a printer a copy of the RA and USPS Label is emailed to and can be printed later. All returned merchandise is required to have a return authorization or Yandy will not accept the return. Own Your Sexy,
Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.
Jay - I would suggest you call Yandy Customer Service. I am not sure the specifics of you order since I cannot search by the information provided. And I am not sure if you have been dealing with UPS or Yandy on finding your package. I have checked with customer service and your situation does not ring a bell. Please contact us.