Developed in part with a grant from
the National Science Foundation
How do I return a Yandy item I purchased, and how long will it take to get to them or for them
To notify you they got it back?
asked by Bianca R. on 10/21/18
1 Answer
Oh no, you need to make a return.
All costume and costume accessory purchases made between October 1 November 1 can be returned for store credit only. All costumes and costume accessories must be returned within 30 days of purchase date. All standard policy exclusions are applied.



You will receive your store credit when your return package is scanned at the post office. The store credit arrives via email for immediate use. Sooner your get the package back to Yandy sooner you will receive your store credit.


Policy supplied at checkout Return Policy https://www.yandy.com/help?page=faq



Please make sure you add all the items from your order including shoes you want to return to your return authorization all at once because you are only issued one return authorization per order.



*Yandy accepts returns for refund or store credit. We do not accept exchanges.



1. Please try to reuse the original Yandy shipping package.



2. Include a printed copy of this return authorization inside your return package.



3. US Post Office return label included with your RA is optional.



a. Return for Refund = $4.95 deduction will be taken from your refund if you use the USPS return label included on

your Return Authorization

b. Return for store credit = Free return labels If you are returning for store credit, Yandy will not deduct $4.95 for the use of the shipping label.

c. Returning outside the US: Yandy does not supply return labels for orders outside the US. Complete the online Return Authorization process online. The customer is responsible for shipping back to Yandy. We strongly recommend adding delivery and/or signature confirmation.

d. If you are using your own shipping method at your expense, please address the return package as:

Yandy.com

Attn: Returns
21615 N 7th Ave
Phoenix AZ, 85027



4. SHOES: Please do not apply tape or labels to the shoe boxes, wrap in shipping paper or place the box in a shipping bag. A $10 fee will be applied if the shoe box is damaged or missing.



5. Click here to get RA



Returns will be processed within 3-14 business days upon receipt at Yandy HQ.



If you do not have immediate access to a printer a copy of the RA and USPS Label is emailed to and can be printed later.

All returned merchandise is required to have a return authorization or Yandy will not accept the return.

Own Your Sexy,
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

Ask a question

Get answers from the Yandy staff and other customers.
Posting guidelines
×
Have a question about
Yandy?
Post Review