website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 14th among Auto Accessories sites.

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25,720 reviews
Dave T.
6 reviews
0 helpful votes
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Will rate the purchase when I get them installed
October 17, 2019

Will rate the purchase when I get them installed.

Date of experience: October 17, 2019
Jerry T.
3 reviews
0 helpful votes
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Quality of the product is great
October 17, 2019

Quality of the product is great. Installation instructions are poor. I contacted your customer support and his help was not particularly helpful

Date of experience: October 17, 2019
Lee R.
1 review
0 helpful votes
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Asked for suggestion and was given thanks
October 17, 2019

Asked for suggestion and was given thanks.

Date of experience: October 17, 2019
Scott M.
1 review
0 helpful votes
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Very well designed website, easy to navigate Product was easy to install with help from online videos, however, provided instructions were not easy to understand, Please revise these.

Date of experience: October 17, 2019
Russ A.
7 reviews
0 helpful votes
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Excellent site!
October 16, 2019

Excellent site! I will return for sure!

Date of experience: October 16, 2019
Ronald P.
1 review
0 helpful votes
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I was unable to install the bulbs since the connector plugs were incompatible with the connectors in the car. I planned to return them but shipping and restocking fees were more than half of the cost of the bulbs. I'm planning to change the connectors myself.

I think it's unfair to insist returns must be by FedEx since the lowest cost international shipping charge is over $50 from the U.S.

Date of experience: October 16, 2019
Vincent C.
1 review
0 helpful votes
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Thanks for Dale P for helping me!
October 16, 2019

Thanks for Dale P for helping me!

Date of experience: October 16, 2019
James K.
2 reviews
0 helpful votes
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2019 vehicle was not listed in vehicle finder
October 16, 2019

2019 vehicle was not listed in vehicle finder. Asked for verification on chat that I was getting the correct bulbs for my 2019 f350 superduty and received a response back in less than 1 minute. When I called to find out the proper orientation of the bulb into the headlight assembly, I was told they were pre-oriented. Assuming one doesn't move during installation that is great. I then called again because the light pattern didnt look right and they told me they are four sided bulbs and it didnt matter. Well that was wrong. When you turn on the low beams, they should be at the bottom half of the headlight assembly. When you hit your high beams, the light pattern should jump up not down. If it jumps down, they are oriented upside down, rotate them 180 degrees in the headlight assembly.

Date of experience: October 16, 2019
Colten Y.
1 review
0 helpful votes
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Amazing love how u can put your truck in and great

Date of experience: October 16, 2019
Leonda K.
1 review
0 helpful votes
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Great help on picking brightest lamp
October 16, 2019

Great help on picking brightest lamp. I received the lamps and one of the glass shades was broke so i did a chat and they told me to just remove the shade from both. I feel i should have been sent a replacenent for damaged one since i just bought them.

Date of experience: October 16, 2019
Jared R.
3 reviews
0 helpful votes
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Easy to navigate, love the lifetime warranty, and the many options to choose from!

Date of experience: October 15, 2019
brayden b.
1 review
0 helpful votes
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Returned item, was refunded half, for a product that did not fit my truck. Requested full refund as it was your fault, was told no to full refunds.

Date of experience: October 15, 2019
Randy H.
1 review
0 helpful votes
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Easy to look up vehicle and have what I need
October 15, 2019

Easy to look up vehicle and have what I need

Date of experience: October 15, 2019
Peter L.
1 review
0 helpful votes
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Headlights interfere with my radio signal?
October 14, 2019

Headlights interfere with my radio signal?

Date of experience: October 14, 2019
Ron D.
8 reviews
0 helpful votes
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6th time buying lights here and i'll definitely be back, thank you!

Date of experience: October 14, 2019
Jose R.
2 reviews
0 helpful votes
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Easy to order and quick delivery
October 14, 2019

Easy to order and quick delivery. Product to dim and dies not meet expectations. I need a RETUTN AUTHORISATION FOR REFUND.

Date of experience: October 14, 2019
Brandon Z.
18 reviews
0 helpful votes
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Awesome lights...
October 14, 2019

Awesome lights...but low beams did not fit in my 2016 jeep grand cherokee loredo's housing socket...led with cylinder shaft was too big. Managed to use low beam LEDs in fog lights instead, so it wasn't a total loss. But disappointed not to have blue hue low beam headlights. Would have looked great :(

Date of experience: October 14, 2019
Dave M.
2 reviews
0 helpful votes
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Easy to find the right light for my vehicle
October 14, 2019

Easy to find the right light for my vehicle

Date of experience: October 14, 2019
Dennis K.
1 review
0 helpful votes
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BUYER BEWARE,Received my bulbs in 3 days, after installing them one bulb burned out within a hour. Call to return bulbs and was told the thing they would do is replace burned out bulb, even though the website states 100% customer satisfaction return for refund or replacement within 30 days. Was told that since they were not in original condition they could not be returned. Not impressed with customer service rep. Would not purchase from them!

Date of experience: October 14, 2019
Dean N.
1 review
0 helpful votes
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Live chat was AWESOME; Thank you Dale!
October 13, 2019

Live chat was AWESOME; Thank you Dale! The website is easy to find things.

Date of experience: October 13, 2019