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Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 14th among Auto Accessories sites.

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25,720 reviews
george J.
3 reviews
0 helpful votes
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With a lot of research, I decided to purchase Xenon Pro

Date of experience: October 28, 2019
Isaiah B.
1 review
0 helpful votes
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Better packaging for these fragile products would be nice and more accurate time estimates for delivery. Overall happy with product

Date of experience: October 28, 2019
Jeff T.
9 reviews
0 helpful votes
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Easy website to navagate, and dale p
October 27, 2019

Easy website to navagate, and dale p. Was nice to talk to but the product is not of advertised quality. The product is unusable, it is cheap china made junk. I couldnt used the hid kit so i ordered another kit from the retrofit source and VERY happy with that product yeah i paid alot more but that kit was of much higher quality. Xenon pro gave me a rma to return but it will cost as much as the kit to return because they dont tell you about a 20% restock fee plus shipping fedex to canada. I would NOT recomend xenonpro to my worst enemy or anybody unless you like to donate 80 bucks for unusable garbage

Date of experience: October 27, 2019
Heinz G.
1 review
0 helpful votes
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It was smooth and painless
October 27, 2019

It was smooth and painless. Brightest headlamps I have ever had.

Date of experience: October 27, 2019
Sam d.
1 review
0 helpful votes
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Love them
October 27, 2019

Love them. Super bright! Installed them and a day later I had 2 co workers on the website looking up LED bulbs for their vehicles

Date of experience: October 27, 2019
Eli S.
1 review
0 helpful votes
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The low beam bulbs are absolutely terrible at night. They look great from an aesthetic point of view but because they are projector housings, the bulbs provide less field of view than the stock halogen bulbs.

Date of experience: October 26, 2019
Patrick Y.
1 review
0 helpful votes
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Very easy to navigate the site...
October 26, 2019

Very easy to navigate the site...awesome discount

Date of experience: October 26, 2019
Mat G.
1 review
0 helpful votes
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Very easy to find exact product, used the chat app for my questions and was answered very quickly, excellent site!

Date of experience: October 25, 2019
Canada
1 review
1 helpful vote
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AVOID AT ALL COSTS
October 25, 2019

I bought 2 HID kits from them. Within 6 months one of the ballasts failed. They were miserable to deal with. After a year 1 bulb per kit was so dim that I couldn't see any illumination on the back end of a vehicle 10' in front of me. They then wanted to charge me 2x the shipping fees ($40) because the could not figure out how to get 2 items into a single box. They demand a CC number to be given over their live chat to be able to send out the items and ended the conversation when I wouldn't give them that. Their reps are exceedingly curt and impolite.

Date of experience: October 25, 2019
Dave L. — Xenon Pro Rep
over a year old

Hi Colin, thanks a lot for your feedback. Sorry to hear the lights only lasted six months, that shouldn't be the case if used normally. As per our warranty policy, a replacement under our warranty program is $19.99/item to cover shipping costs. We will investigate into the poor service you received, please accept our sincere apologies for that. One of our managers will get in touch with you to get this resolved right away, free of charge. We appreciate your patience and understanding.

Luke V.
6 reviews
0 helpful votes
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The website was good and easy to navigate
October 24, 2019

The website was good and easy to navigate. But the product seemed to have some issues

Date of experience: October 24, 2019
Sandra X.
14 reviews
0 helpful votes
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Love my jump starter!
October 24, 2019

Love my jump starter! Getting a few more for Christmas for my brothers

Date of experience: October 24, 2019
Pierre B.
2 reviews
0 helpful votes
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Fast finding what i wanted site works well
October 23, 2019

Fast finding what i wanted site works well. The h1 led did not fit into the lights as they were supposed to

Date of experience: October 23, 2019
GERARDO C.
1 review
0 helpful votes
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Dale P was awsome with his customer service the site was easy to use and it was a pleasure

Date of experience: October 22, 2019
Justin E.
1 review
0 helpful votes
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Easy and very informative
October 22, 2019

Easy and very informative

Date of experience: October 22, 2019
Bob L.
1 review
0 helpful votes
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I have used Xenon Pro for years and find that they have a quality product at a reasonable price

Date of experience: October 22, 2019
Michael C.
1 review
0 helpful votes
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Easy to find for specific model
October 22, 2019

Easy to find for specific model. Great!

Date of experience: October 22, 2019
Carol R.
9 reviews
0 helpful votes
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Easy and quick to find
October 22, 2019

Easy and quick to find

Date of experience: October 22, 2019
Massachusetts
2 reviews
0 helpful votes
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I had bought 45W LED headlamp bulbs for my car. Installation was amazingly easy, however I am of the belief I was shipped a defective product. Upon my review of the product I determined it was broken. I contacted xenonpro and within minutes they shipped the new product for free! Amazing company. The lights worked for one year before I realized there was a crack in the small led strip. I am a firm believer that once the new ones arrive, I will no longer have issues.

Date of experience: October 22, 2019
Dave L. — Xenon Pro Rep
over a year old

Hi Joshua, thanks so much for your feedback. So glad we can get that resolved for you right away. Enjoy your lights :)

jeff p.
1 review
0 helpful votes
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Website was very easy to use
October 22, 2019

Website was very easy to use.

Date of experience: October 22, 2019
Greg W.
3 reviews
0 helpful votes
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Rated the best through all my searches and very good specs with an amazing warranty., recieved product, good quality but no where near as bright as one would expect for the largest wattage and lumens that you offer.

Date of experience: October 22, 2019