website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


+88
How would you rate Xenon Pro?
grey star
grey star
grey star
grey star
grey star

Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.

shipping
72

Instant Feedback

25,720 reviews

We monitor reviews for authenticity

Ethan P.
7 reviews
0 helpful votes
Follow Ethan P.
Unfollow Ethan P.
Send Message
Share Review
Report Review

Great site great product couldn't go back to my normal bulbs again

Date of experience: September 9, 2018
Frank E.
10 reviews
0 helpful votes
Follow Frank E.
Unfollow Frank E.
Send Message
Share Review
Report Review

Easy to navigate for older vehicles and list parts you require to install
Had to modify retaining ring to retain bulb
Good light even with older lenses

Date of experience: September 9, 2018
Larry R.
1 review
0 helpful votes
Follow Larry R.
Unfollow Larry R.
Send Message
Share Review
Report Review

I'll know when I receive order, everything worked fine. I have not received credit as yet for a package I sent back.

Date of experience: September 8, 2018
Robert V.
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Send Message
Share Review
Report Review

The installation was quick and easy, the lights work great.

Date of experience: September 8, 2018
Duncan O.
2 reviews
0 helpful votes
Follow Duncan O.
Unfollow Duncan O.
Send Message
Share Review
Report Review

I received the led lights about four or five days after I ordered them online. I opened the box and noticed right away the glass on one of the bulbs was broken. So I tried to call the phone number on the web site to let them know my product was broken. The phone just rang and rang and no one answered. So I sent an email to shipping to let them know what was going on. They responds was that I needed to email the customer department. So I emailed them. I didn't receive an email back in a few days. So I sent another email again. Still have no heard back from anyone and that has been three weeks ago. I would like for them to just send a replacement.
So no I don't think I will use them again. I spent $167 and got something that is broken. So it was a waste of money that I can't afford to waste.

Date of experience: September 7, 2018
Chris R.
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Send Message
Share Review
Report Review

Shipping was fast, and the headlights are of exceptional quality. They have made a tremendous difference in my visibility on the road. Thank you!

Date of experience: September 7, 2018
Joshua S.
1 review
0 helpful votes
Follow Joshua S.
Unfollow Joshua S.
Send Message
Share Review
Report Review

Great product
September 5, 2018

Great product. I had the HID's before worked great!

Date of experience: September 5, 2018
Rick W.
1 review
0 helpful votes
Follow Rick W.
Unfollow Rick W.
Send Message
Share Review
Report Review

The lights that I received were not the correct lights for my car. They were certainly not plug and play as represented. I tested back and fourth with an online chat guy and he asked me to take the lights to a car headlight professional and he said that they would be able to install the lights, that was not the case. They said the lights did not fit the car and they could not help me.
I tried to send an email requesting a return authorization number and a credit but was told to go back and deal with the online chat guy again. It was very easy to purchase the lights but after that the experience has been awful. I would never buy from Xenon Pro again and would certainly not recommend them to a friend. I would just like to send them back and receive a full credit. Thank you.

Date of experience: September 5, 2018
Nick F.
1 review
0 helpful votes
Follow Nick F.
Unfollow Nick F.
Send Message
Share Review
Report Review

Great website and very easy to navigate
September 5, 2018

Great website and very easy to navigate

Date of experience: September 5, 2018
Steven K.
2 reviews
0 helpful votes
Follow Steven K.
Unfollow Steven K.
Send Message
Share Review
Report Review

The website makes it easy to order
September 4, 2018

The website makes it easy to order. My headlights got to me on time.

Date of experience: September 4, 2018
Texas
1 review
2 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Send Message
Share Review
Report Review

No one home
September 4, 2018

I received my order only to discover it is incorrect. I have made numerous attempts to contact xenonpro with no response.
I have been trying to make contact for a month now, this means I will have to eat nearly $600. Worth bulbs.

Date of experience: September 4, 2018
mdunn P.
1 review
0 helpful votes
Follow mdunn P.
Unfollow mdunn P.
Send Message
Share Review
Report Review

Your products are great!
September 4, 2018

Your products are great!
Your customer service is rude and unprofessional. I will look for other manufactures in the future to avoid supporting a company with employees like Louis C.

Date of experience: September 4, 2018
J H.
1 review
0 helpful votes
Follow J H.
Unfollow J H.
Send Message
Share Review
Report Review

Easy to find exactly what I needed for my car
September 3, 2018

Easy to find exactly what I needed for my car. Painless shopping!

Date of experience: September 3, 2018
Derrick C.
1 review
0 helpful votes
Follow Derrick C.
Unfollow Derrick C.
Send Message
Share Review
Report Review

Good, quick easy way to shop for lighting upgrades
September 3, 2018

Good, quick easy way to shop for lighting upgrades

Date of experience: September 3, 2018
guy p.
1 review
0 helpful votes
Follow guy p.
Unfollow guy p.
Send Message
Share Review
Report Review

Great product worked as advertised
September 2, 2018

Great product worked as advertised

Date of experience: September 2, 2018
Luis g.
1 review
0 helpful votes
Follow Luis g.
Unfollow Luis g.
Send Message
Share Review
Report Review

Am completely satisfy overall, it is a great product you guys have, I have a couple more cars definitely buying more of your products for my other cars.

Date of experience: September 2, 2018
Joe V.
1 review
0 helpful votes
Follow Joe V.
Unfollow Joe V.
Send Message
Share Review
Report Review

Great value for the money
September 2, 2018

Great value for the money

Date of experience: September 2, 2018
justin U.
3 reviews
0 helpful votes
Follow justin U.
Unfollow justin U.
Send Message
Share Review
Report Review

I received my order in great time!
September 1, 2018

I received my order in great time! But when I pulled the fog lights out of the box to install them, the glass was broken on the light. Now after having them in for 2 weeks or so, even more glass has broken off the light and is now sitting in my fog light housing. Overall performance of the lights are great. Not very satisfied with the quality of product though.

Date of experience: September 1, 2018
Cameron B.
1 review
0 helpful votes
Follow Cameron B.
Unfollow Cameron B.
Send Message
Share Review
Report Review

They are not plug n play as advertised I spent 2...
September 1, 2018

They are not plug n play as advertised I spent 2 hours modifying my truck to get them in on jusg the one side broke 1 while attempting to install and have not been able to get any response from support as to why they wont work

Date of experience: September 1, 2018
Brian M.
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Send Message
Share Review
Report Review

Fantastic, easy to install product
August 31, 2018

Fantastic, easy to install product.

Date of experience: August 31, 2018