website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


+88
How would you rate Xenon Pro?
grey star
grey star
grey star
grey star
grey star

Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.

shipping
72

Instant Feedback

25,720 reviews
Adam Z.
18 reviews
0 helpful votes
Follow Adam Z.
Unfollow Adam Z.
Send Message
Share Review
Report Review

Site was easy to use, but it very disappointed in the brightness of the lights they are very dim and I was expecting them to be a lot brighter. My stock halogen lights are brighter than the leds that I purchased from you guys

Date of experience: October 30, 2018
Gary A.
1 review
0 helpful votes
Follow Gary A.
Unfollow Gary A.
Send Message
Share Review
Report Review

Great service, easy check out
October 29, 2018

Great service, easy check out

Date of experience: October 29, 2018
Jonathan A.
1 review
0 helpful votes
Follow Jonathan A.
Unfollow Jonathan A.
Send Message
Share Review
Report Review

I've already requested someone contact me to discuss the options for returning or exchanging for something different. They are not brighter then my original lights and make it difficult to see the roadway at night. I'm disappointed greatly by the product.

Date of experience: October 29, 2018
Drew O.
2 reviews
0 helpful votes
Follow Drew O.
Unfollow Drew O.
Send Message
Share Review
Report Review

Easy purchase process and good part picker to make sure the right items were purchased.

Date of experience: October 29, 2018
Norm L.
1 review
0 helpful votes
Follow Norm L.
Unfollow Norm L.
Send Message
Share Review
Report Review

I took for ever to get my lights and then when I get them and want to talk to someone I can't. Your customer service is very poor.

Date of experience: October 28, 2018
Gregory W.
4 reviews
0 helpful votes
Follow Gregory W.
Unfollow Gregory W.
Send Message
Share Review
Report Review

Easy to find replace bulbs
October 28, 2018

Easy to find replace bulbs

Date of experience: October 28, 2018
Ron D.
1 review
0 helpful votes
Follow Ron D.
Unfollow Ron D.
Send Message
Share Review
Report Review

These lights were anything but plug and play!
October 26, 2018

These lights were anything but plug and play! Nothing fit properly. The locator tabs were in the wrong position. One of the lights would only flash on for a second and then go out.When I talked to the chat line on the site they could nothing for me they wanted pictures. Then when I called they basically called me a liar. This is the worst service I have ever received

Date of experience: October 26, 2018
Darrell R.
1 review
0 helpful votes
Follow Darrell R.
Unfollow Darrell R.
Send Message
Share Review
Report Review

Very helpful when I ordered the wrong headlights
October 26, 2018

Very helpful when I ordered the wrong headlights

Date of experience: October 26, 2018
Frank R.
12 reviews
0 helpful votes
Follow Frank R.
Unfollow Frank R.
Send Message
Share Review
Report Review

I purchased the highest power led to get the best performance however they really do not seem really bright?

Date of experience: October 26, 2018
Michael b.
1 review
0 helpful votes
Follow Michael b.
Unfollow Michael b.
Send Message
Share Review
Report Review

Haven't got a chance to install yet
October 25, 2018

Haven't got a chance to install yet

Date of experience: October 25, 2018
Artur W.
1 review
0 helpful votes
Follow Artur W.
Unfollow Artur W.
Send Message
Share Review
Report Review

Great service
October 24, 2018

Great service. Guys, keep doing a great work

Date of experience: October 24, 2018
Timothy G.
3 reviews
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Send Message
Share Review
Report Review

Amazing service and support
October 24, 2018

Amazing service and support. I can hardly wait to try the product!

Date of experience: October 24, 2018
Keray R.
1 review
0 helpful votes
Follow Keray R.
Unfollow Keray R.
Send Message
Share Review
Report Review

Fast response to questions on Chat
October 24, 2018

Fast response to questions on Chat

Date of experience: October 24, 2018
Tanya D.
1 review
0 helpful votes
Follow Tanya D.
Unfollow Tanya D.
Send Message
Share Review
Report Review

Guys, you addressed my purchase to the wrong address. Rhe package was delayed and I missed my auto appointment. If not for FEDEX diligent efforts, over $200 hard earned dollars would have fallen into the hands of someone else. I don't have money to throw away like that. Please take care in addressing packages. Thank you so much.

Date of experience: October 24, 2018
Gurpal T.
1 review
0 helpful votes
Follow Gurpal T.
Unfollow Gurpal T.
Send Message
Share Review
Report Review

Was happy with the customer support agent
October 23, 2018

Was happy with the customer support agent - Kevin. Kevin was help, however the other people I spoke with Luis was terribly bad, no customer service skills, very rude.

Also, I was not told the price is in USD, until I checked my credit card statement.

Date of experience: October 23, 2018
Chad K.
1 review
0 helpful votes
Follow Chad K.
Unfollow Chad K.
Send Message
Share Review
Report Review

Delivery was fast, and the product arrived in good condition. However upon installation, a piece of plastic broke off on one of the lights that fastens it to the vehicle bulb housing. I had to find a way to secure the bulb so it wouldn't fall out. The product could be made more durable in my opinion.

Date of experience: October 23, 2018
Jarrett L.
1 review
0 helpful votes
Follow Jarrett L.
Unfollow Jarrett L.
Send Message
Share Review
Report Review

Nice easy site
October 23, 2018

Nice easy site. Very pleased so far. Actually no, its not.

Recieved lights relatively fast but the lights dont even work...

Customer service refused to help me, they said i need to use the website chat which never responded and the message dissapears after refreshing the site... no help at all.

Date of experience: October 23, 2018
Francis E.
1 review
0 helpful votes
Follow Francis E.
Unfollow Francis E.
Send Message
Share Review
Report Review

So far so good...
October 23, 2018

So far so good...will wait to see product before further comments.

I had a problem w/ the installation of the headlights & the customer service person was extremely helpful & 100% correct w/ his advice. Overall experience was Very Good, & thank you.

Date of experience: October 23, 2018
evan G.
1 review
0 helpful votes
Follow evan G.
Unfollow evan G.
Send Message
Share Review
Report Review

Fair prices and easy site navigation
October 23, 2018

Fair prices and easy site navigation

Date of experience: October 23, 2018
Peter V.
1 review
0 helpful votes
Follow Peter V.
Unfollow Peter V.
Send Message
Share Review
Report Review

Louis C helped me out on all my questions...
October 22, 2018

Louis C helped me out on all my questions...

Date of experience: October 22, 2018