Xenon ProReviews 6,191

In Dec of 2017 I ordered a pair or LED Headlight bulbs. Less than a year later, the headlight bulbs were failing, and were so dim it wasn't safe to drive at night. I contacted the company to have them replaced under their Lifetime Warranty, and was told that they would be replaced "free", all I had to pay was the shipping. I was charged $19.95 per item to ship 2 headlight bulbs in the same package, even though shipping costs on their website are listed as $9.95 for the entire order. Again, less than a year later, the bulbs are failing again. Every time I chat with the company online, it is clear that their only priority is their own profit. What's more, when I challenged the validity of their shipping charges, the agent said he found my credit card information from my last replacement, and stated he was going to process the shipping charge with that info. When I told him not to charge my card, he forceably closed the chat session, which also appears to have blocked me from initiating another session. Due to the way the chat window was closed from his end, I do not even have a transcript from the session. XenonPro is by far the worst company I have ever dealt with. Not only that, their products are grossly overpriced and are terrible quality. Do not buy from them!

These LED's work better than the HID's I replaced. Problem with HID's is that when turned on would get a message in instrument panel "Check headlight left"(reset) "Check headlight right"(reset) Installed Warning cancellers and that did not fix problem. Installed LED's with warning cancellers and still have same problem. Will try remove cancellers and see if direct plug in will correct the warning. Appears that computer diagnostics is not getting enough return voltage and senses burned out headlight. IF still getting the messages, then nothing will fix the problem other than going back to factory Halogen headlights. Which I am not going to do. Spent the money for LED's, just live with it. 2008 Ford Explore Sport Trac Adrenalin