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Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.

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25,720 reviews
Theresa B.
18 reviews
0 helpful votes
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Extremely helpful and a pleasure to deal with

Date of experience: May 15, 2019
Jesse P.
1 review
0 helpful votes
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Dale was very helpful
May 15, 2019

Dale was very helpful

Date of experience: May 15, 2019
Sylvia D.
1 review
0 helpful votes
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I received the right LED bulbs with the wrong connectors. I had to return them and was unable to receive ones with the right connectors. The people at Xenon Pro were very cordial and tried hard to help me, but we were unsuccessful with finding the bulbs with the right connectors.

Date of experience: May 15, 2019
Luis D.
1 review
0 helpful votes
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Good experience easy to use website and detailed.

Date of experience: May 14, 2019
JEFF R.
3 reviews
0 helpful votes
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Although the website stated the product was correct for my model, they did not fit. One had cracked glass on the element casing. I emailed them and never received a response. Ended up throwing the product away and buying somewhere else. The alternate vendor was very responsive and the product works great!

Date of experience: May 14, 2019
Cliff O.
2 reviews
0 helpful votes
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Emails received went to spam folder and didn't know about it, so it prolonged the shipment.

Date of experience: May 13, 2019
Manuel T.
1 review
0 helpful votes
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Great, love the opportunity to purchase high end LED lighting for Chevy truck

Date of experience: May 13, 2019
Rawson M.
1 review
0 helpful votes
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Kit was what I have been looking for; good advice. I had not been able to find a kit for a Ford E450 Super Duty and am not sure XenonPro actually has one after my experience. After receiving the kit I found the instructions were not very understandable/complete; the English was very poor and some words left the meaning unclear/confusing. I then found that the kit was not what I needed. I thought what I ordered was the result of advice I had received from XenonPro. When I discovered the kit was hi beam only and I needed a hi/low light I contacted XenonPro. The person I talked with insisted it was my fault that I had ordered the wrong kit which I would not have done intentionally. So much for the customer always/maybe being right. A return of the unneeded kit was approved, only by FEDEX. I discovered XenonPro is in Canada which may account for my expense to send the kit back. Then I had two phone calls with FEDEX about duty for the return which seem to have been resolved. I was contacted by email that the return had been received and my account credited. I am waiting to see that the purchase price has been credited back to my account.

Date of experience: May 13, 2019
Terry K.
18 reviews
0 helpful votes
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Quick an easy
May 12, 2019

Quick an easy. Any questions were answered immediately.

Date of experience: May 12, 2019
david h.
1 review
0 helpful votes
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Terrific help during purchasing
May 12, 2019

Terrific help during purchasing. Did Chat with customer service to ask a question, unhelpful, rude and ignorant.

Date of experience: May 12, 2019
Owen K.
1 review
0 helpful votes
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Great
May 12, 2019

Great. Too bad no H4 LED to replace HID xenon main headlights

Date of experience: May 12, 2019
Canada
1 review
21 helpful votes
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This place is full of snakes. I purchased a pair of led headlights and fog lights. As I received the lights they looked nothing like they do on the website, and only one headlight worked, so I didnt even attempt the fog lights. After doing some research on the reviews and such, i realized these will not be good lights and soon after realizing they're warranty is JUNK, I just wanted to return them and am in the process as we speak. If they see this review than who knows if they'll even give my money back and I'll have to go though a fraud claim because I have the sneaking suspicion I will have to. Still wanting a pair of LED headlights I started to dig, aaaand I found the exact pair on eBay for $30! And they just say no brand from China. People they're website looks like the real deal but I can assure you they are in fact NOT! And I have a picture of the lights off eBay, that are an exact match I got from ZenonPro. Maybe just maybe these lights I found on eBay also have false advertisement on what they look like but I trust eBay a little more than these piss ants. Now I'm loosing about $120 that would have paid for 4 sets on ebay if they return the rest of my money and all I can think is whoever designed this website bravo, and I hope it comes back full force for false advertisement/ being middlemen and overcharging me literally 1000% and ****ing with peoples hard earned money!. Suck a fart you piss drinkers. Thanks for nothing. Poo company!

Date of experience: May 11, 2019
Jonathan Y.
9 reviews
0 helpful votes
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EXCELLENT!
May 10, 2019

EXCELLENT! KUDOs!

Date of experience: May 10, 2019
Ron H.
1 review
0 helpful votes
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Not very user friendly
May 10, 2019

Not very user friendly

Date of experience: May 10, 2019
Ryan J.
8 reviews
0 helpful votes
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They completely mislead you online
May 10, 2019

They completely mislead you online. The installation for these lights is extremely confusing and requires drilling holes in the back of the headlight caps. There are also lots of additional wiring and battery packs that must be zip tied and secured. I took these products to a professional for installation and they didn't even wanna touch it. Their return policy is garbage. They force you to send the lights back using FedEx only which cost me $35. Then they took off 20% for restocking which was another $40. I wasted $75 and I never even touched the products. This company is trash.

Date of experience: May 10, 2019
Drew L.
1 review
0 helpful votes
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Easy to pick from also the they shipped very fast thats what i liked

Date of experience: May 10, 2019
Serge Z.
1 review
0 helpful votes
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Great site and easy to find products, bonus 2 day free shipping

Date of experience: May 9, 2019
thomas g.
1 review
0 helpful votes
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I will not be a customer anymore
May 8, 2019

I will not be a customer anymore

Date of experience: May 8, 2019
Doug C.
1 review
0 helpful votes
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Well explained
May 8, 2019

Well explained. Easy to navigate website.

Date of experience: May 8, 2019
Jared S.
4 reviews
0 helpful votes
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Good but reserch had to be done on one of the options also i mistakenly ordered LED insted of HID is their away to exchange them?

Date of experience: May 8, 2019