• Musikhaus Thomann e. K.

Musikhaus Thomann e. K.

Overview

Musikhaus Thomann e. K. has a rating of 3.03 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Musikhaus Thomann e. K. most frequently mention online store, benton guitar, and high quality. Musikhaus Thomann e. K. ranks 6th among Instrument sites.

  • Service
    47
  • Value
    44
  • Shipping
    46
  • Returns
    32
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.3%
Positive
11
Neutral
0
Negative
4
29
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Good selection of products but poor customer service.
How would you rate Musikhaus Thomann e. K.?
Top Positive Review

“Wonderful store!”

The Arch R.
2/23/24

Wonderful store! A lot of great stuff for musicians. + great quality products, as described + fast delivery + nice and safe package

Top Critical Review

“Scammed me unfortunately”

Anders R.
2/13/24

Scammed me unfortunately. Bought an 18" subwoofer, failed after 5 uses, got a new on warranty. Two months later they come back requiring me to send the speaker back because I according to them have overloaded the subwoofer. Rejected this because I do not have the amps to overload the spec, the previous speaker lasted 5 years with half the rated power AND the replacement speaker has been playing fine in the same setup for two months now. Have asked how they explain this, only comment I get back is that their verdict stays, no comments on my comments at all. Stay away from Thomann and Eminence loudspeaker company, scammers!

Reviews (141)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34)
Thumbnail of user laok
50 reviews
0 helpful votes
February 23rd, 2024

Wonderful store!
A lot of great stuff for musicians.

+ great quality products, as described
+ fast delivery
+ nice and safe package

Products used:
Musical instruments.

Value
Shipping
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hi Rockstar!

Thanks a million for your review! We're thrilled to hear that you're digging our store and the treasure trove of goodies we've got for all you fellow music enthusiasts out there.

Keep on jammin', and stay tuned for more musical magic!

Your Thomann International Team

Thumbnail of user anders.rand.78
1 review
0 helpful votes
February 13th, 2024

Scammed me unfortunately. Bought an 18" subwoofer, failed after 5 uses, got a new on warranty. Two months later they come back requiring me to send the speaker back because I according to them have overloaded the subwoofer. Rejected this because I do not have the amps to overload the spec, the previous speaker lasted 5 years with half the rated power AND the replacement speaker has been playing fine in the same setup for two months now. Have asked how they explain this, only comment I get back is that their verdict stays, no comments on my comments at all. Stay away from Thomann and Eminence loudspeaker company, scammers!

Products used:
Nothing, will never order anything from Thomann again, does not answer on questions

Service
Value
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Thumbnail of user michaels11124
1 review
0 helpful votes
June 9th, 2023

I stumbled across Thomann (a music equipment online sales website and physical store) and discovered a unique company that actually has real people who will help you. I'm in the US, and I'm struggling with the reality of so many things not available. I think it's a post-COVID problem and made worse by China trade restrictions.

I'm a hobby musician, composer, editor, and producer, and after working on the biggest show of my life in the last 6 months (almost a full-time job in addition to my full-time employment), I realized I wanted to invest more in my hobby and get more serious. It's been a challenging journey just to figure out all the technical details of things I need, what is compatible, and even what is possible. Then I've struggled, waiting for weeks on several items that are not in stock with no known date on when or if they will ever be available.

When searching for a new model of mic stands from Hercules that couldn't be found anywhere else, I found them on an internet search at Thomann. They had them advertised and available to order; however, that product was a special order on Thomann's website (estimated 3-5 days). I was delighted to see the price was so reasonable. I ordered several stands and the perfect Gravity mic stand bag to keep all of them safely in separate compartments.

I gave Thomann 4 out of 5 stars because the checkout experience was broken for my order. I thought I was doing something wrong at first, but after trying for a couple days of trying I decided to call (really early in the morning due to a 9 hour time zone difference). I was shocked to actually speak to a real person, who was very good at helping me, checking with some other people, and finally explained that their website has problems estimating shipping when customers order too many things.

To get 5 stars, Thomann should improve the checkout experience so a customer can at least place the order and get a message that it's on hold and waiting for a shipping estimate. The person on the phone call was able to take a phone order and then sent a payment link that allowed me to complete the order.

As promised, the products shipped within a few days, made it through US Customs without a problem (via UPS Express), and arrived in great condition.

Thomann's website is clean and the search functionality is pretty robust. Unlike Amazon that feels so bloated with both useful and useless products, Thomann gives the impression like they have only what you want, plus a lot of other things if you care to look, but it's not obstructing the shopping experience.

As I was waiting for my first order to arrive I was looking for another product, that perfect digital mixer that does everything I need...when I finally landed on the right product, again no one else in the US had the product (Allen & Heath Qu-Pac). Everyone I checked with said it may be months before they could get a shipment.

Yet again, Thomann saved the day. The product was in stock. I called to ask about a particular detail, and perhaps out of luck, spoke with the export sales specialist. Besides getting the answer I needed while on the call, the person also offered important information about importing equipment and the price ranges that have different handling classifications in US Customs.

I was really thankful that I could get the info in advance so I could make an informed choice about buying a product that is impossible to get anywhere else and at a lower price including shipping (except the potential for tariffs that could drive the price quite a bit higher).

After my order arrived, I decided to buy the digital mixer through Thomann, despite the risk of substantial tariffs. Thomann has earned my trust in being able to help with orders and see that they are shipped properly to an international destination. And, they have products that I want.

I would be truly frustrated if Thomann weren't there for me. And besides just offering the products I want, they have really helpful people as well.

Tip for consumers:
They have an extremely helpful staff, and they have pro-grade, latest version products available to order and even in stock that are not to be found anywhere else.

Thumbnail of user wolfbsnscntc
1 review
0 helpful votes
January 8th, 2024

The best online store ever, best prices, best equipment, best brands available, fast delivery, etc.
I bought my first equipment that started my career in music producing and i've been going great

Products used:
i bought a pair of studio monitors, a midi controller, a microfone, few cables, and a pair of headphones

Service
Value
Shipping
Returns
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Good Afternoon Dr. W.,

We're absolutely thrilled to have played a part in kickstarting your musical journey!
We're over the moon that you found everything you needed to get rolling. Remember, it's not just about the gear; it's all about the music you create and the passion behind it!

Thanks for your support! If you're on the lookout for new goodies to keep the rhythm alive, count on us to jam along with you!

Your Thomann Team.

Thumbnail of user ciaran.fdooley
1 review
0 helpful votes
March 4th, 2024

I bought a brand new drum kit from Thomann, which arrived within the estimated timeframe. Upon inspection however, the drum kit was damaged, and I contacted Thomann to report it. The returns policy quoted in response is clearly designed to deter customers from returning faulty goods. I was asked to take the drum kit (which I explained would not fit into my car) to a drop-off point, after which I was told shipping would take 15 working days. Only after the item is inspected will Thomann even consider shipping a replacement. I explained that this was not acceptable, as I needed a drum kit for use very soon. Despite my request, Thomann are not prepared to ship a replacement as quickly as they were able to ship the drum kit when I first bought it, or arrange for collection of the damaged drum kit. I therefore have had a damaged drum kit that I have not been able to use, sat in its original packaging, for two weeks. Evidently, Thomann are happy to take your money, but treat you as an inconvenience once they have it. I have used Thomann in the past, and have otherwise had a positive experience, but I will never be using Thomann again.

Service
Value
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Thumbnail of user davidf2205
1 review
2 helpful votes
December 18th, 2020

I really like their Harley Benton products, but their customer service is awful. I ordered a couple of guitars from them and one came with the input jack disconnected because the nut that secures it was missing. I emailed them asking for the nut size so I could order a replacement locally but it's taken about 6 emails back and forth to get an answer from them and each email takes 24+ hours for them to reply to. And in the end they told me the wrong size!

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello David,
Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase. We kindly ask you to email us on leitung.service@thomann.de with the details of your order, and we will get back to you on this.
Your Thomann Customer Care team.

Thumbnail of user ian.james.foster
1 review
0 helpful votes
December 6th, 2023

Easy website to navigate, great product selection, brilliant communication. I received my ibanez guitar, case and stand today and I love it. Thanks from the UK.

Tip for consumers:
Brilliant

Products used:
Guitar, stand, case

Service
Value
Shipping
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hey Ian!

Thanks for the shoutout from across the pond!

We're thrilled to hear your order hit all the right notes. From navigating the website to delivering the guitar goodness, we're here to keep your musical journey in harmony.

When you have a moment leave a product review for our website and be entered into our monthly drawing for Thomann Cash. Who knows, your Ibanez might get a sibling earlier then expected!

Thanks for jamming with us, and Rock On!

Your Thomann International Team

Thumbnail of user abduls168
1 review
0 helpful votes
September 14th, 2023

The team of customer support and online experts is priceless, they suggest you what you should use as per your choice of gear and accessories, feels like a family member not letting you splurge extra $$$ just for fun

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

We're proud to be your musical family, making sure you hit all the right notes without breaking the bank!

If you ever need more advice or just want to chat about your gear and accessory wishlist, we are here for you!

Abdul You Rock!

Your Thomannn International Team

Thumbnail of user nigelc129
1 review
0 helpful votes
October 28th, 2023

Hi guys
> Guitar arrived today all in one piece,
> Over the moon with what I got for my budget.
> Please don't be offended by my comment
> I have an OCD disorder and that plastic covering the pick ups is so difficult to remove
> This is not a complaint just an opinion from a pensioner
> So all in all for the money I have a lovely guitar
> Thank you all
> Regards Nigel
>

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hey Nigel!

Thank you for putting your trust in Thomann and giving us such an Awesome review!

We're thrilled to hear that your guitar made its grand entrance today, and you are ready to give your neighbors some epic concerts soon!

Don't worry at all – your comment isn't offensive; we're here to make sure everything is in tune with your preferences. We understand that plastic covering can be a bit of a twist and shout situation, especially for those with a keen eye for detail.

Your satisfaction is our top priority, and we're here to keep the good times rolling. If you ever need any assistance or just want to chat about your new rock and roll companion, feel free to reach out.

A huge High Five from Everyone here in Treppendorf!

Your Thomann International Team

Thumbnail of user southernmostinvestment
1 review
0 helpful votes
March 13th, 2024

So I placed and order for a guitar about 6 weeks ago, it never got here so I check my CC if it was charged, it was and refunded since they never bothered to inform me if was not available I bought another one else where now out of the blue the charge my card and ship it! I told them on thank you I got one elsewhere they told me tough luck there is a $217 fee to return it. If you what a guitar whenever they are good and are ready on their terms to ship you one these, then theses are your guys, you'll get it when they are ready and not before. They won't even bother to inform you if or when it will get here. Do yourself a favor if you must have one buy it from amazon or another sell who at the least acts like they care about the customer.

Service
Shipping
Returns
Thumbnail of user r.k3
1 review
0 helpful votes
February 4th, 2023
Verified purchase

I recently purchased an audio interface from Thomann USA which arrived promptly and well packaged. I had some.difficulties with setup and operation, which Thomann customer service took care of in short order. Overall, a great experience.

Tip for consumers:
Be prepared to pay high international shipping charges if you have a problem that requires a return, if you live outside of Europe.

Products used:
Audient ID14 audio interface (did not work)

Thumbnail of user intelligentl1
1 review
0 helpful votes
January 7th, 2023
Verified purchase

I recieved a defect guitar. Thomann would not honor their guarantee or warranty. They said they could not provide a return shipping label to the United States because it was against their import laws... Yeah, right.

Based on my experience, Thomann is deceptive in practice and application. What they claim is a far what they actually do. Very unethical.

My advice, avaoid at all costs.

Tip for consumers:
In my experience, Thomann is quite deceptive. What they claim compared to what they do when you have an issue is very different. In the end, they deleted my Thomann account because I expected them to act ethically and simply replace a defective item. How dare I.

Products used:
Harley Benton DC-DLX Gotoh Pelham Blue

https://www.thomannmusic.com/harley_benton_dc_dlx_gotoh_pelham_blue.htm

Service
Value
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Thumbnail of user bilien
5 reviews
0 helpful votes
May 17th, 2023

I recently had the pleasure of purchasing a Fender electric guitar from the online music store Thomann.de, and I must say, the entire experience exceeded my expectations. From the swift and secure delivery to the reasonable prices and extensive selection, I couldn't be more satisfied with my purchase.

First and foremost, the delivery process was remarkable. Thomann.de ensured that my guitar arrived promptly and in pristine condition. The packaging was robust, providing excellent protection during transit. I appreciated the attention to detail and the care taken to ensure that my guitar reached me safely.

When it comes to pricing, Thomann.de offers great value for money. The prices for Fender guitars were competitive and reasonable compared to other retailers. I was pleasantly surprised by the affordability without compromising on quality. It's evident that Thomann.de strives to provide customers with fair pricing, making it an ideal destination for music enthusiasts looking for a great deal.

One aspect that truly impressed me was the vast assortment of guitars available on Thomann.de. They have an extensive selection of Fender electric guitars, catering to musicians of all levels and preferences. Whether you're a beginner or an experienced player, you'll find a guitar that suits your style and budget. The website's intuitive navigation and comprehensive product descriptions made it easy for me to explore various options and make an informed decision.

Additionally, the customer support provided by Thomann.de was exceptional. Their knowledgeable and friendly staff promptly addressed my inquiries, ensuring a smooth and hassle-free purchasing experience. Their dedication to customer satisfaction was evident, and it further enhanced my confidence in choosing Thomann.de as my go-to music store.

In conclusion, I highly recommend Thomann.de to anyone in search of a Fender electric guitar or any other musical instrument. With their swift and secure delivery, reasonable pricing, and extensive assortment, Thomann.de proves to be a reliable and trustworthy online retailer. My experience was nothing short of excellent, and I am thrilled with my new Fender guitar.

Service
Value
Shipping
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello Bilie,
Thank you very much for your positive feedback. We’re happy to hear that you were satisfied with our service.
Please feel free to contact us should you need any further support
Best regards from Germany,
Your Thomann Customer Care Team.

Thumbnail of user hkone1
1 review
0 helpful votes
October 4th, 2023

Horrible Customer service. It often takes between 2-6 days for them to respond to my e-mails.
I decided to use my 30-Day Money-Back Guarantee and sent a guitar for return 5 weeks ago.
The parcel has now been stuck in customs for over a month, and still remains there.
Thomann estimates the whole return process to take only 15 days, but who knows how long this will take.

Customer service responds with "we're in contact with the transport company", but fails to give me any idea of what's going on, or how long this will take.
They are not resolutive at all.

I will post more on how things will turn out, but honestly, I'll be glad if I get my money back.

First and last time I'll order from Thomann.

Thumbnail of user tibbsbriant
1 review
0 helpful votes
September 1st, 2023

Ordered Monday morning US time, Evening Germany time. Guitar order processed within the hour. Shipped and tracking started Tuesday US time. Arrived Friday Afternoon to Minnesota USA. Outer box did get a little beat up. Slightly oversized for the smaller guitar box inside; so anything placed on top of it will squish the cardboard a lot. Inner guitar box was cushioned with crumpled paper. Guitar-box had foam inside its box on headstock and butt of the body, and a soft mesh bag inside a plastic bag with a bunch of desiccant packets to absorb any stray moisture during shipping. Looks equivalent to any guitar off the shelves from a local music store. No additional tariffs for importing, Everything from Thomann website was it's final price. (Final price was under 800 USD which then might apply import tariff/taxes of 5.0%~5.4% for 9207.9010~.9040 "Musical instruments Other" ~ "Fretted stringed instruments")

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hey Tibbs!

Thank you for the AWESOME review and 5 Stars!

We love reading about your guitar's musical journey across time zones! Our stellar warehouse team takes extra care to make sure your gear arrives in primo condition, just like a rock star ready to perform! And we appreciate you mentioning the tariff situation – we strive to keep things transparent and hassle-free.

If you ever need more musical gear or just want to chat about your latest rock 'n' roll highlights, you know where to find us!

Your Thomann Export Team

Thumbnail of user konstantinosp19
1 review
0 helpful votes
May 25th, 2022
Verified purchase

A happy customer since 2007!
Great store with so many options of so many different brands.
Also great customer support! There was only a couple of times throughout the years that sth went wrong with products I bought from them and they did everything to help me and they solved the problems free of charge.

Products used:
amps, guitars, bass, cables, music equipment

Service
Value
Shipping
Returns
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello Konstantinos,
Thanks for your positive feedback. We're here for you - don't hesitate to contact us for further assistance
Your Thomann Customer Care Team

Thumbnail of user st578
1 review
2 helpful votes
April 9th, 2022
Verified purchase

Really slow processing time and poor customer service.
They eventually cancelled my order after 4 days of inactivity and asked me to wait another 2-3 days, so I could claim a refund. Should anything happen, you are on your own. Customer protection is of no interest to this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Good morning,

Thank you for your feedback and we’re sorry to hear there was a delay in responding to you.

Although we aim to respond to customers within 24 hours, there are times when a higher volume of correspondence can lead to slight delays in the response time for which we apologise. We also offer live chat between Monday to Saturday and are available by phone so we can assist immediately. Likewise, we do aim to dispatch items as soon as possible and orders are normally dispatched within one working day of the order being placed.

We would invite you to contact our management team on tl.international@thomann.de so we can look into your specific case in more detail as we are proud of our awesome customers and your positive experience is a priority for us!

We look forward to hearing from you.

Your Thomann International Team

Thumbnail of user kalab19
1 review
0 helpful votes
June 17th, 2022
Verified purchase

Det gick mycket bra att beställa o få leveransen. Allt var rätt och enligt avtalad tid.
Skulle vilja att betalningen skedde direkt via internetbanken med BankID istället för att vänta på ok o sen betala/föra över! Även med Swish, det handlar ju datorer, vilket borde gå att ordna även då företaget ligger i Tyskland o köparen i Sverige.

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hej Kala, stort tack för din recension. Vir är glada att höra att du är nöjd med våran service.
Tack för din feedback ang betalningssättet. Sådana anmärkningarna hjälper oss med förbättra våran service.
Tveka inte att kontakta oss om du har några frågor.
Ditt Kundserviceteam

Thumbnail of user mrsc201
1 review
0 helpful votes
October 28th, 2022

Really great company!

Good communication from the outset. Easy to use website and ordering part process.

Product delivered in a good time and very pleased with the part which was needed for my sons drum kit!

Will use again and recommend to others!

Products used:
Drum rack t-clamp

Service
Value
Shipping
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Good Morning Mrs C,

Thank you for the awesome feedback!

We’re really pleased to hear that your experience ordering spare parts from us was a positive one. We have a dedicated team in our parts department to ensure we can always offer a friendly and knowledgeable service for anyone in need of spare parts.

If you need anything else, please don’t hesitate to contact us.

Your Thomann International Team

Thumbnail of user redwizard6
1 review
0 helpful votes
July 12th, 2023

Had the amp I wanted at the best price.its my birthday so why not! Easy purchase and it will be here quick.

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hi Tim,

Thank you so much for your kind feedback.

Making the ordering process as smooth as possible whilst offering great value and fast delivery are core parts of the service we hope to provide here at Thomann.

We hope you had a great birthday and enjoy your new amp for many years to come!

Your Thomann Team

Thumbnail of user albertb366
1 review
2 helpful votes
February 23rd, 2022

Fraudulent warranty policy. They advertise a 3-year warranty but fail to honor it after only 6 months when the product failed, despite the product not being excluded from it. I tried contacting customer service and they told me it was not covered because "3-year warranty" only appeared once and not twice on the product page. Surreal! Avoid! Cannot be trusted!

Service
Value
Shipping
Returns
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello,
Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase. We kindly ask you to email us on leitung.service@thomann.de with the details of your order, and we will get back to you on this.
Your Thomann Customer Care team.

Thumbnail of user mh251
1 review
8 helpful votes
June 8th, 2018

After ordering I was advised the shipping costs had doubled and I would need to pay the difference for my order to proceed. I feel this is a dishonest practice and it left a poor taste. I'm unlikely to purchase from them again.

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Dear M H., thank you for your review! We are truly sorry to hear about this confusion! Our aim is to make our communication with you as clear and transparent as possible! We will of course review our shipping information on the website and improve the details displayed the best way possible. Your feedback as a customer is precious to us and we hope to be able to make it up to you on future occasion! Thank you again and all the best, your Thomann Team International

Thumbnail of user alexisadamos
1 review
0 helpful votes
August 5th, 2023

I thing it's the best communicate, shipping and deal service I ever had. The reaction time from my order to shipping was unbelievable fast!
Thank you so much!

Service
Value
Shipping
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Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hi Alex!

Thanks for the rockin' review!
We're like a finely tuned melody, ensuring the best communication, lightning-fast shipping, and unbeatable deals.
We'll keep the rhythm going and continue to provide you with top-notch service.
Keep jamming with us and let the music adventure continue!

Your Thomann International Team.

Thumbnail of user jc1596
1 review
1 helpful vote
August 28th, 2022

Mis sold me a guitar and struggling to get money back as guitar returned. Guitar sounded nothing like it did on website. Now all i hear is flinsy excuses not to refund in a timely manner. Pathetic. Avoid

Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello,
Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase. We kindly ask you to email us on leitung.service@thomann.de with the details of your order, and we will get back to you on this.
Your Thomann Customer Care team.

Thumbnail of user javig6
1 review
1 helpful vote
March 17th, 2023
Verified purchase

Borderline fraudulent behaviour
I ordered a Fender hard and flat top case for my wife's guitar as a gift. I received a fluffy soft "backpack" case of their generic brand, with incorrect measurements (the guitar doesn't fit), and it was even dirty!

I contacted their customer support, and they were more interested in fixing their mess and that I sent the wrong cover back than providing me with a solution.

All in all, I need to send everything back before even thinking about getting my money back... for their own mistake! So, I haven't got the money or the case, and I need to print, re-pack and send everything back. Just this time, I've learned my lesson, and I hope people will learn from my experience too.

After opening a Paypal case, they offered to issue a refund if I did close the case. I agreed and then they weren't truth to their word. Still awaiting the refund after following all their "guidelines". AVOID IT!

Tip for consumers:
Avoid it at all costs. When things go wrong (that seems to be often) they take no responsibility or care to amend it.

Products used:
Guitar case

Service
Value
Shipping
Returns
Quality
Thumbnail of user franziskad
Thomann G. – Musikhaus Thomann e. K. Rep

Hello,

Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase.
We kindly ask you to email us at leitung.service@thomann.de with the details of your order, and we will get back to you on this.

Your Thomann Customer Care team.

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From the business

Thomann - Music Is Our Passion: Thomann is Europe's largest music retailer with 1,500 employees and over 17 million customers.

The family-owned company not only sells instruments and accessories of all kinds but also offers lighting systems, stage and studio gear, as well as equipment for video producers, podcasters, and online streamers. The online shop features more than 110,000 items.

The Thomann sales consultants in 13 specialized departments, along with native speakers from 30 different countries in the company's call center, are mostly musicians themselves. With their passion and extensive knowledge, they provide support to customers worldwide. All these factors highlight Thomann's position as the industry leader.

Company Representative

Thumbnail of user franziskad
Thomann G.
Typically does not respond to reviews

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