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JohnsonString

How would you rate JohnsonString?
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Massachusetts
1 review
0 helpful votes
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CelloGuard
January 11, 2020

Excellent product design and use. The stand folds into a tight easily transportable article with its own bag. My cello fits perfectly into it and at least half of it is no longer setting directly on the hard floor. Completely stable and reliable.

Date of experience: January 9, 2020
Texas
1 review
0 helpful votes
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I ordered a brass shoulder rest attachment clip so I could bend it into a custom shape. There were few places it was available and this one was the least expensive. I wrote and changed the part number after ordering and it was handled cheerfully. The part arrived almost immediately and worked for my purpose. Thanks!

Date of experience: February 21, 2020
Indiana
1 review
2 helpful votes
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I'm not a frequent customer only because I'm an adult who doesn't get as much time for practice as I'd like, but Johnson String is fantastic when I need them. Good prices on strings, great variety of sheet music, and the best folding music stands.

Date of experience: March 30, 2020
New Jersey
1 review
0 helpful votes
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Big step up
February 7, 2020

This rental is a great bargain for my advancing 14 yo player who needed a better cello to really grow as a musician. Rental and delivery were seamless and easy. He unpacked it tuned it and now can't wait to play every day... with the old beater, he couldn't hear how much his practice was paying off but now his tone and performance quality are obvious and have encouraged him greatly.

Date of experience: February 5, 2020
Canada
1 review
0 helpful votes
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Good products, prices, communication and service. I mistakenly sent an order to them which they cancelled on request as soon as they received it despite being closed for inventory review. The refunded my money immediately and without question. In the past, they have sent orders quickly as well. I have nothing but praise for their products and their work.

Date of experience: January 13, 2020
Georgia
1 review
0 helpful votes
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The color (poppy red) of the case I have received is very different from the color (light pink/coral) which was advertised. The representative I contacted about this issue was not helpful and overall my experience as a customer was not satisfactory. Otherwise the case is very well built and fits the description.

Date of experience: March 3, 2020
Florida
2 reviews
0 helpful votes
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People say that you should first get some good strings if you're thinking you need a better instrument.

That's great advice! I bought a set of Zyex strings from Johnson and already my viola sounds 100% better.

And the strings settled in within a few days!

Thank you, Johnson strings!

Date of experience: March 8, 2020
Michigan
1 review
0 helpful votes
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Its been a decade since i last played the violin and im so glad that i found this site. The violin is beautiful and i love the case. Its not that scaly leather looking one. Overall im really excited about this violin thankyou!

Date of experience: March 24, 2020
Tom C.
North Carolina
1 review
0 helpful votes
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Johnson Strings has become my go-to for violin supplies. Their string inventory is
comprehensive, well organized and easy to navigate on their website. Service is prompt, and products from high quality manufacturers such as Bois D'Harmonie
are almost always in stock.

Date of experience: August 26, 2018
Pennsylvania
2 reviews
0 helpful votes
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I've ordered a handful of items from Johnson Strings in the past few years, and it makes life so much easier than commuting to the nearest violin shop (in my case, +1.5 hrs away). Thanks for the new Larsen's!

Date of experience: August 24, 2019
Washington
1 review
0 helpful votes
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Disappointed
January 8, 2020

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips.
Item itself was in good condition but not a good shopping experience.

Date of experience: January 8, 2020
North Carolina
1 review
0 helpful votes
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A repeat customer -- for years -- I have always been happy with Johnson String Instruments. I can always depend on them to meet almost all of my musical needs. They often ship in boxes -- depending on the contents -- whereas other vendors often opt for flimsy envelopes. They have a good string selection, always fresh; and like that JSI offers the special JSI String Set, which features Dominants and a Gold Label E.

Date of experience: February 27, 2020
Florida
2 reviews
0 helpful votes
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Very easy to navigate website my granddaughter found a nice selection of sheet music for her viola and accessories also. Shipping cost were minimal and fast. Have ordered again since this order.

Date of experience: March 6, 2020
New York
2 reviews
0 helpful votes
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Order received
October 15, 2018

Delivery (to school) was inexplicably delayed by one day, which resulted in missed lesson and practice session. I assume there was a serious reason for this, because it has never happened before (in 10 years).

Date of experience: October 14, 2018
Massachusetts
1 review
0 helpful votes
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Helpful and speedy
March 29, 2018

I've shopped with Johnson Strings and their related business, Carriage House Violins, many times over the years. Their staff is always helpful and considerate, and when I have something sent out to me, it always arrives promptly. I'd give them more than 5 stars, if there was such a thing!

Date of experience: March 29, 2018
Nebraska
1 review
0 helpful votes
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Just received
January 8, 2018

First impression is great. Good materials, comes with a 3 year warranty for any faulty materials, but I dont think this will happen. Fit over my bam high tech contoured case perfectly. I can feel comfortable walking to school with my instrument in really cold temperatures now.

Date of experience: January 6, 2018
Vermont
1 review
0 helpful votes
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Quick delivery
September 11, 2018

Thanks. Broke my neck (C1 left lateral) months ago and needed new ergo configuration so I could resume playing violin. Friend/coach recommended Mach One should rest -- got it in time for orchestra rehearsal, one of my goals in healing.

Date of experience: September 11, 2018
Massachusetts
1 review
0 helpful votes
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Great case!
April 29, 2018

Great product, reasonably priced, standard delivery arrived in 36 hours! We ordered a bow several months ago and had the same type of experience. Very pleased with service - customer service rep was very helpful when I made a follow-up call.

Date of experience: April 27, 2018
Texas
1 review
0 helpful votes
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Johnson String Instruments has a wide inventory of string-related supplies, some that are difficult to find on other websites. Plus they have very competitive pricing and excellent shipping and service. A wonderful combination of strengths!

Date of experience: December 26, 2017
Virginia
1 review
0 helpful votes
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Item was exactly as expected. It was shipped quickly and arrived very securely packaged both on the outside and inside. The item itself, a viola stand, was simple enough to put together and came with all required parts. Definitely would consider this site again for any stringed instrument needs.

Date of experience: June 2, 2019

Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

service
3
value
3
shipping
3
returns
1
quality
3