website thubmnail of JohnsonString

JohnsonString

How would you rate JohnsonString?
grey star
grey star
grey star
grey star
grey star
California
1 review
1 helpful vote
Follow Joanne H.
Unfollow Joanne H.
Send Message
Share Review
Report Review

Great purchase!
February 10, 2019

My new cello strings are vibrant and responsive. The strings were packed well and delivered quickly. One time I purchased the same string set from a lesser known online store. I saved about $20, but the strings were brittle and dull. I won't make that mistake again. Johnson Strings has always sent great quality strings.

Date of experience: February 9, 2019
Maryland
1 review
0 helpful votes
Follow Jon T.
Unfollow Jon T.
Send Message
Share Review
Report Review

It is nice to know you can get a replacement cover for the Manhasset Voyager. The carrying bag takes a lot of abuse in normal wear and may wear out in normal use. So a good source for a replacement bag is welcome. My actual stand is now about 15 years old and good as new. Recommend anyone buying the Voyager also buy the extensions... a real saver when playing chamber music with no good place for a page turn. The original carrying bag was too small, a very tight fit... the current replacement bags (as I just bought) are far easier to use.

Date of experience: January 19, 2019
New York
1 review
0 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Send Message
Share Review
Report Review

Super speedy delivery!
September 25, 2017

I purchased a chin rest after having weeks of shoulder/ arm pain while playing the violin. Before purchasing from Johnsons I bought another that didn't work out from a different source. I wish I had gone with Johnsons from the get go, as the one I purchased from them ended up being the one that worked for me! Their delivery was super fast! I ordered on a Thursday afternoon, and my package arrived in my mailbox on that following weekend! I was ecstatic at not having to wait another week for delivery like the previous company I'd purchased from! Their price was right in the range I was looking to spend, and the chin rest was even on sale :) I would definitely recommend Johnsons to anyone looking for great quick service at a good price!

Date of experience: September 24, 2017
Massachusetts
1 review
0 helpful votes
Follow Ruben B.
Unfollow Ruben B.
Send Message
Share Review
Report Review

I've started playing the cello a couple of years ago. One of my friends is a professional player and he suggested JohnsonString and decided to check it out. Best decision I could have made. The shop is comfortable and welcoming. Each member of the staff is terrific and very nice. Being a beginner I worried that I didn't know how to begin and they made it super easy for me to pick the right equipment and getting started. Whenever I have an issue with the instrument, they are always glad to help me work through it or bring the instrument in the shop and they take of it without hesitation. It may be a bit of a drive from where I live, but it's certainly worth it! I highly recommend them to everyone I know.

Date of experience: September 30, 2019
Mark M.
Michigan
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Send Message
Share Review
Report Review

The bass bag I ordered is of high quality and great value. Unfortunately, my bass is an unusual size and it didn't fit. They promptly gave instructions for returning it with credit for the shipping cost. Would definitely deal with them again if I could find what I need.

Date of experience: December 4, 2019
California
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Send Message
Share Review
Report Review

I had trouble finding thinner violin strings so that there was not so much pressure on my fourth finger. Johnson carries "thin" or "weich" violin strings. The price is competitive, service was quick, and no shipping cost.

Date of experience: July 14, 2018
Vermont
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

It is a pleasure to deal with JohnsonString. All items that I ordered arrived together, and all are in perfect shape. Also, the non-music-book items I ordered (tuning fork and music stand) seem to be fine quality.
I am very pleased, and would continue to work with JohnsonString for my music needs without hesitation.
Thank you.

Date of experience: July 10, 2018
Massachusetts
1 review
0 helpful votes
Follow Marc B.
Unfollow Marc B.
Send Message
Share Review
Report Review

Postage
November 6, 2018

Great choice of items and services, and people, and location and everything else. But the postage was quite expensive for my order. I knew it before making my order, but wish it could be lower. When there is no time to go to the shop, it almost feels like a penalty...

Date of experience: November 4, 2018
Stephanie R.
Massachusetts
1 review
0 helpful votes
Follow Stephanie R.
Unfollow Stephanie R.
Send Message
Share Review
Report Review

Great service!
April 27, 2018

I needed some advice when buying new strings for my violin and the customer service rep I called was terrific. She was very friendly and provided me with all the information I needed to choose the right strings. I received them quickly and they are great! Just the right strings to get the best sound from my instrument. Thank you! I will definitely be ordering online again!

Date of experience: April 27, 2018
New York
1 review
0 helpful votes
Follow Janice W.
Unfollow Janice W.
Send Message
Share Review
Report Review

Excellent service
October 20, 2017

The Magnacore Tungsten steel strings are what my grandson wanted; he loves them, for their brightness and punch. He also loved that they came in faster than he expected, so was able to use them in a concert that weekend.

Date of experience: October 20, 2017
Connecticut
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Quick but no Quality
December 30, 2019

We received the electric violin we ordered for my daughter in time for Christmas - yay! But it did not work - boo! It was incredibly disappointing. We called customer service and the rep told us to replace the battery with a new one, which we went to the store to purchase - 5 in a pack and only needed one. That did not work and now we have to send it back and she went back to NY without her long-awaited electric violin with which she would gig with to make money. Frustrating!

Side note, you might want to get my name right!

Date of experience: December 30, 2019
Massachusetts
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

Easy as can be!
November 1, 2018

So I needed to exchange my daughters cello that accidentally got broke during class and the process was easy as could be! Johnson had the exchange form online and sent the cello to us in 2 days. Now wh have the old one in the box that they supplied and its to ship out.

Date of experience: October 30, 2018
Washington
1 review
0 helpful votes
Follow Amanda P.
Unfollow Amanda P.
Send Message
Share Review
Report Review

I love my new cello case. Seems very secure and looks just like I hoped. The only thing I would improve is some kind of an adjustment to the back straps so it's more comfortable at the top of the straps. Otherwise, love it!

Date of experience: July 13, 2018
California
1 review
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Send Message
Share Review
Report Review

JohnsonString is the best source out there for specialty strings (such as strings for my viola da gamba, and other stringed instrument accessories. They also have good prices and excellent service. Way to go, JohnsonString!

Date of experience: December 10, 2017
Canada
1 review
0 helpful votes
Follow Pierre P.
Unfollow Pierre P.
Send Message
Share Review
Report Review

I just bought a Cordoba Esteso classical guitar and i'm very satisfied. Shipping was fast despite of light delay due to custom clearances. Also the shipping cost was reasonable. The guitar is perfect and its woods smell very good! Do not hesitate to buy from JohnsonString.

Date of experience: September 15, 2017
California
1 review
0 helpful votes
Follow Abraham B.
Unfollow Abraham B.
Send Message
Share Review
Report Review

I received the item on time. UPS tracking was provided.
The product itself is not as nice as the previous one. No violin cover included and no strap to hold the shoulder rest. This kind of details are not shown in the item description and photos.

Date of experience: May 24, 2018
New Jersey
3 reviews
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

Accessories
February 8, 2018

I had just purchased a new Violin directly from the maker and wanted to change to better string (Peter Infeld) and a different chin rest (Kaufman style). Johnson Stings was one stop shopping with quality items at affordable prices.

Date of experience: February 8, 2018
Mississippi
1 review
0 helpful votes
Follow Anne T.
Unfollow Anne T.
Send Message
Share Review
Report Review

Exceeded expectations
February 2, 2018

Everything arrived sooner than expected and in perfect condition. We ordered a large item in addition to violin strings, and they all came together in the same box. Fortunately, the packer had the foresight to place the strings in their own small box inside the larger box so we wouldn't miss them among the packing peanuts, which was much appreciated. Thank you for the great service!

Date of experience: February 1, 2018
Massachusetts
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Send Message
Share Review
Report Review

I've shopped at Johnson String on and off now for more than a decade. I've rented and purchased violins from them. I've gotten sheet music, violin supplies, cases, etc from them and never been disappointed. Great service and quality products!

Date of experience: April 27, 2018
North Dakota
1 review
0 helpful votes
Follow Beth M.
Unfollow Beth M.
Send Message
Share Review
Report Review

I had been shopping for performance "wristies" for a while. Always seemed too big, too thick or too expensive for me. Until I checked Johnson's. Should have checked there first! Their size chart was spot on, and the fabric was just as advertised. Very happy!

Date of experience: March 31, 2018

Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

service
3
value
3
shipping
3
returns
1
quality
3