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JohnsonString

How would you rate JohnsonString?
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New Mexico
1 review
0 helpful votes
Follow Cindy F.
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Awesome service
December 8, 2017

Everything is just the way I wanted and it arrived so quickly! Love these stools so much... I use them for my bass clarinet with a low C extension because most chairs arent tall enough for the extra length of the instrument and it adjusts height so fast

Date of experience: December 8, 2017
Texas
1 review
0 helpful votes
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Satisfied
November 24, 2018

I appreciate the timeliness of the order. It was out of Stockton line, but I was able to confirm with the arranger that a new shipment would be available and Johnson had it delivered to me in record time.

Date of experience: November 23, 2018
Massachusetts
1 review
1 helpful vote
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Very professional!
March 4, 2019

I rented a standard 4/4 size cello from Johnson Strings and it was perfect. I ordered it then picked up in the store. The sales people were very informative and polite. Also, ordering the instrument online was very easy.

Date of experience: March 4, 2019
Virginia
2 reviews
0 helpful votes
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A Return Handled Well
April 27, 2018

Johnson does their returns fairly. I paid $45 for return shipping and insurance on a cello case. Not all places will let you return a case, so I looked for that before purchasing as I know theres always the risk that you just might not like the purchase! (BoyI hope Im reviewing the right item... its early in the AM!) Anyway, my cello simply didnt fit in this BAM, so I returned it. It takes a couple weeks to get the case back to them and the refund processed, but you can trust that they are in the up and up and will take care of it. That is no small thing these days.

Date of experience: April 27, 2018
Massachusetts
1 review
0 helpful votes
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Thank you!
October 17, 2017

The whole rental process went very smoothly and I appreciate the help we received once we arrived at the store to pick up the instrument. The woman graciously offered to double check the size that I had ordered online and recommended that we go one size up. It was so easy. Thank you!

Date of experience: October 17, 2017
California
1 review
0 helpful votes
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Johnson strings knows that the item was received but sends me a link to confirm to trick me into reviewing the site. This is quite annoying. So - I'm going to rate it with one star for that. And why on earth do I need to agree to the SiteJabber TOS just for a review. For the actual review see below:

Johnson strings sell Bobelock violin cases at a good price. You pay. They ship (for a reasonable fee). With tracking number (good). At reasonable speed (also good), albeit not as fast as Amazon would. Not much else to review here.

Date of experience: July 4, 2019
New York
1 review
0 helpful votes
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We had the same case for our quarter size cello, so we knew we loved it, but when we moved up to a half size it came with a beat-up hard case that we carted around for a while before deciding to replace the case. The new case is padded enough to be safe going to and from classes, but light and convenient enough to make carrying easy. We are planning to replace our other child's insufficiently padded soft case with one of these as well! (2 cellists in the house. That's a lot of carrying of cellos.)

Date of experience: September 19, 2018
Massachusetts
1 review
0 helpful votes
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We are very fortunate to be within driving distance of Johnson String. Repairs and problems with the instrument have been taken care of promptly. We have ordered items and they always have been delivered quickly. Very pleased with the service over the last 6 years.

Date of experience: June 1, 2017
Maryland
2 reviews
0 helpful votes
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I was slow to buy a gift for my great niece's college graduation. I remembered Johnson String and I was able to purchase a gift certificate and received it just in time within two days. Thanks for helping me out in spite of my procrastination.

Date of experience: May 29, 2019
Illinois
1 review
0 helpful votes
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Awesome
August 26, 2019

I received my cello case in a timely manner, and I was happy to see that it was checked for quality before it shipped to me. They put extra care in packaging the case for shipping which I greatly appreciated.

Date of experience: August 25, 2019
Connecticut
1 review
0 helpful votes
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They were supposed to ship the bow that afternoon since I'd ordered in the morning before the deadline. The salesperson said I'd receive it the next day, based on distance. They shipped 2 days later! Because it was the weekend, I ordered on Wednesday and received it on the following Monday.

Date of experience: December 15, 2018
Wisconsin
1 review
0 helpful votes
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This light is just "so-so". First off, it doesn't put out as much light as I hoped for. Second, the switches to turn on the individual lights were inop/intermittent at first. After "cycling" the switches several times they seemed to work better but I am leery that they will last. I would not recommend this light.

Date of experience: April 6, 2019
Rhode Island
1 review
0 helpful votes
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Superb experience!
November 17, 2018

The violin I received is a step up from the last one; and I was definitely ready for one. This violin is beautifully responsive and resonant. Great experience dealing with Johnson String overall! Thanks!

Date of experience: November 15, 2018
Kansas
1 review
0 helpful votes
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Great experience
February 10, 2018

Service is great, sale price good. Thank you. I only wish the case would stay open when I lift the lid. Its a little awkward to get the violin, then the lid shuts and now I have the violin in hand and need to reopen the case to get the bow, etc. Im hoping it will loosen up with a little use.

Date of experience: February 10, 2018
Minnesota
1 review
0 helpful votes
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Fast shipping!
December 21, 2017

Loving my new Bam scuba hoodie. I didnt realize that the zipper on this one is coated to prevent water from seeping inside. Added bonus! I think this will add more protection than the quilted one. Very happy with this purchase

Date of experience: December 20, 2017
New York
1 review
0 helpful votes
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Fast, accurate delivery!
November 6, 2018

JohnsonString.com has been a wonderful resource for me as a teacher and performer. Their service and staff are very efficient and friendly. I have been shopping with them for many years and have always had positive interactions and results.

Date of experience: November 4, 2018
Oklahoma
1 review
0 helpful votes
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Good company
February 19, 2018

I have found JohnsonString to be a reputable company for my needs as a cello teacher. My most recent purchase was a cello stand and the cello fits well and I love having a spot for my bow as well. Their associates helped me identify the stand that met my needs. Many thanks.

Date of experience: February 19, 2018
New Jersey
1 review
0 helpful votes
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I shop at Johnson Strings online since I leave close to the 'other ocean' in NW Washington state. Their prices are competitive with other online dealers, their sales are excellent, and when I have called with questions, they are most helpful and kind. They also carry materials not listed on other string supplier websites. I have told other people where I live about Johnson Strings.

Date of experience: January 13, 2018
Colorado
1 review
0 helpful votes
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Great
June 3, 2017

This is annoying. It have to use 100 words or it won't submit and I lose my right to comment?! Now I'm not happy. This is a pain in the butt. It says "in one sentence " and the rejects submission because iits counting words.

Date of experience: June 2, 2017
New York
1 review
1 helpful vote
Follow MARGARET M.
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I ordered a set of new strings. I chose them based on the reviews on the web site. I am very, very pleased with the quality of these strings! And as always the service was great Fast delivery. Thank you!

Date of experience: December 24, 2018

Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

service
3
value
3
shipping
3
returns
1
quality
3