Detailed Rating Summary
I ordered 4 dresses last year from tbdress and they were prepared and shipped pretty fast, totally within my expectation horizon. Since it was my first time so I just generally choose a same size. But happily they all fit me very well.
So I ordered another 7 dresses again this year. Since two of them are not available any more, I asked refund and it was back to my account in about three days. Now I'm waiting the rest 5 dresses which have been shipped out. The customer service team is very nice and reply my message within 24 hours with the information I ask.
Thank you tbdress team, it was a great experience doing business with you.
I placed the order on 7/11/16 and pay pal confirmed the payment on the same day. I waited two weeks and went back to check my order status and it was showing awaiting for payment. I contacted the customer service and gave them the payment transaction and that's when they said the payment was received. ( They actually received the payment on 7/11/16) They were waiting until i contact them, and they e-mail me that the product will be shipping on August 2nd which is almost a MONTH after i made the order, PAYMENT. I feel this is the worst company i ever shopped in online and i will NOT go back to them. As of today, i haven't received tracking number or anything for the products.. so waste of time.. Most importantly the website didn't say when they will ship out the product when you make order.. SCAM.. SCAM...
I needed a $#*!tail dress and it didn't take me but a couple of minutes to find the perfect dress
Rep sent me in circles and rude and unprofessional and disrespectful and after the fact deleted me and my paid order and no confirmation and no discount for new customer. So have receipt from pay pal from not even any verification from TBDRESS.
So far, I have ordered two items from this supplier a gown for my son's wedding and a winter coat. I was very satisfied with the quality and the craftsmanship of each item; however, the formal dress was a little larger than expected and the coat was too small. But overall, a good experience.
306 Questions & Answers
About TBdress (from the business)
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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