Detailed Rating Summary
I purchased 2 items from TBdress. They arrived in a timly manner. The quality of each of the items is good and they look good on as well. I'm one satisfied customer. I've recommended TBdress to my family and I've already placed another order....
I'm very happy to receive my ordered items from TBDRESS. I'll be a mom of the groom and will be wearing a white chiffon assymetrical sleeveless tops and bell bottoms slacks. So elegant for a very reasonable price!! I love it. I'm gonna shop more. Thank you!!
I ordered this dress for my daughter's wedding. I ordered it in a dark royal blue, however when I received it, it was in a standard royal blue, two totally different colours. Also it looks nothing like the one pictured. The skirt is not completely lined and it looks like a different fabric has been used. I have been emailing their customer service for a week, and all they keep saying is can you please keep the one that was sent. I ordered it in a particular colour as I needed to match in with the wedding colours. I am appalled at what they call customer service. We are still in the dispute stage. I have also involved PayPal and a government authority in regards to this matter as tbdress refuse to fix the problem, and although I paid USD$107.80 for this dress, they seem to think that refunding me USD$22 will resolve the problem. I have already spent AU$60 in materials and AU$75 at the dressmakers and its not finished. This dress cost me nearly AU$150 and the repairs will definitely far exceed that. What should have been a reasonably priced dress will end up been a very expensive venture. This mob is as shonky as they come.
Order my Daugther wedding dress later part of April 2017, Now it is May 19 2017 and it still says Preparing!! The wedding is in 15 days!! Never Ever order something as IMPORTANT AS A WEDDING DRESS FROM THESE PEOPLE!!
If Tbere was a Zero start I wouldve given it. With horrible customer service with rude staff members. I received my dress and it has nothing to do with the picture at All donmt look even like the picture. And they don't want to refund my money back even though it's in their policy u can get a full refund back if the dress is unlike the picture
I'm very happy with the company and service I received. The clothing is beautiful and the site is very user friendly. I highly recommend them to everyone and it's a great place to purchase gifts as well.
The dresses do not look like the picture. They are not lined cheap stretchy fabric does do not lay right. It is an imitation of the picture. I should have known better!
I am glad I finally placed my order. Your website has some beautiful shoes! I love feminine clothes and shoes and I will refer other people to your website I tried to place an order yesterday but I finally placed my order today.
All I can say it's beautiful clothes,the shoes,the jewelry everything that's why I keep ordering, amazing and excellent site. Keep up the good work and have some discount. Thanks for this product! From: Elizabeth D.
I received my dress which I purchased from TBdress website damaged. When I opened the package, which was a simple plastic bag, which offered no shipping protections, there were a substantial amount of the yellow glass stones loose in the bag, and many of the yellow glass stones had fallen off the dress. When I put the dress on, the yellow glass stones were keeping falling off to the floor. The dress is not of the quality described, nor does the picture on their site clearly show these "yellow glass stones stuck on the dress or the description clearly state that there is any sort of stuck on yellow glass stones on the dress. I cant possibly wear the dress as you can see where the yellow glass stones are missing. The dress continues to lose yellow glass stones with every step I take while wearing it. I am devastated about the sub-standard quality of the dress and must have a full refund.I have asked for a refund for the damaged dress I received. I have provided TBDress with details, and pictures. I have also stated that they need to be responsible for the pick-up of the dress if they require it returned. I will not accept any out of pocket cost for shipping the dress back to them as it was falsely advertised on their website, and was obsessively shipped in an already damaged condition.The dress should never have been shipped, nor sold as a wearable item.The photos on their website look like designer dresses but are just cheap, low-quality garbage.After ongoing dispute TBdress wants me to return the dress back to them at my cost so I can receive a partial refund. Is it a joke???
419 Questions & Answers
About TBdress (from the business)
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.