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Here’s what consumers have asked with answers from Spokeo staff and previous consumers.
Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.
Three alternatives: 1) Logon with you old Spokeo account and contact customer support. 2) If you can't remember your old logon, 2.1) try a google search to find Spokeo customer service link or telephone number. 2.2) Spokeo has notes on some reviews. Maybe they have included their support number or link? 3) Call Visa and ask them to kill the Spokeo charges to your Visa account.
It's been awhile but I think you can only look up 1 thing (email or phone #) and have to pay more to look up people a different way. It says it may include more info, you pay more and it usually doesn't have more info. Save your money and just do a google search or facebook, etc.
I cancelled Spokeo service due to selling me misinformation or inaccurate information. I got this in writing from David at Spokeo. They are good about sending a letter about we are sorry about not meeting your expectations. Our terms of use states we can do this blah blah blah. After I cancelled this subscription and got this in writing from David, I got a new debit card from my bank. Spokeo found the NEW CARD and charged it. I took the problem to my bank and got a credit. Be very careful of these people, watch your bank statements.
Hello Darlene, I understand your concern and wish to assist in resolving this matter. Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our information comes from various sources located within the Public Domain such as public record data, surveys, and social data (that has not been deemed private). Spokeo makes this information more easily accessible for people to research themselves or others, and sometimes that information is not always up to date. I sincerely apologize for any misunderstanding, and any inconvenience this experience has caused. Please feel free to contact me by phone at 888-906-0850, or via email at CustomerCare@spokeo.com should you have any further questions or concerns regarding this issue. All the best, Spokeo Customer Care
Elias, query "spokeo lawsuits" on google. There have been numerous cases on this group. Spokeo... if you are reading these complaints, I am wondering how you manage to get around the charge backs and still have a credit card company that works with you.
Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.
