I would like to get my money refunded. I just signed up tonight but was not aware you do not search internationally and then when I go to look up something it seems i get asked for more money so I think I should just quit while I'm ahead. Peggy S Benning

asked by Peggy K. on 7/9/15

5 Answers
Thumbnail of user richc27

Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.

Helpful  (3)
Thumbnail of user waynec16

You may be right to quit while you are "ahead". International search is much more complicated than US searches, as the data bases are uniform in US. I would say there is no guarantee with respect to international searches if it is not a feature that the website promotes. I would limit my purchases to search websites that specialize in international sourcing. As far as getting refunded; you will never get it if you do not ask for it. Good Luck.

Helpful  (1)
Thumbnail of user emmanolab

Well, I emailed them when I felt that their wording about their fee was misleading, and I paid $20something when I thought I'd be paying $3something, and they actually did refund me the difference. They were not obligated to; and I was only claiming that they their wording was confusing, not untrue, so maybe with the bad publicity they are more inclined to give refunds. Worth a try.

Helpful  (1)
Thumbnail of user johnh227

As to misleading information, this is something that may help.
There are five points to a contract in order for it to be valid.
1. Unambiguous... 2. Consideration... 3. Capacity... 4. No illegal acts
5. Mutual agreement

Helpful  (0)
Thumbnail of user sharonj23

I agree with all the answers. Demand your money back. I had to email them from work (I'm chief of staff to a state rep in GA) and they stopped charging my husband. Be firm and don't take no for an answer. Last resort, call your bank/ credit card company and block them or get new accounts. Good luck!

Helpful  (0)

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