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Spokeo Questions & Answers
Here's what consumers have asked with answers from Spokeo staff and previous consumers.
25 questions answered
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40 questions sorted by: recent | popular | fewest answers
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Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.

By Rich C.
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inform your visa provider,they should stop the payments and get you a refund from when you cancelled the account.It worked for me as visa said they had numerous complaints about Spokeo.Hope you sort it out!

By frank b.
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Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.

By Rich C.
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Call them and cancel asap

By Erica k.
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Watch for the $20 charge at the end of the month. They say a person is out, then the charge comes a month later. Had to cancel my card and get new # to keep them out of my wallet.

By Rich C.
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I cancelled Spokeo service due to selling me misinformation or inaccurate information. I got this in writing from David at Spokeo. They are good about sending a letter about we are sorry about not meeting your expectations. Our terms of use states we can do this blah blah blah. After I cancelled this subscription and got this in writing from David, I got a new debit card from my bank. Spokeo found the NEW CARD and charged it. I took the problem to my bank and got a credit. Be very careful of these people, watch your bank statements.

By John H.
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When you sign up for the special you are also signing up for a biz site. If you cancel Spokeo you must cancel both.

By Jim R.
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Elias, query "spokeo lawsuits" on google. There have been numerous cases on this group. Spokeo..........if you are reading these complaints, I am wondering how you manage to get around the charge backs and still have a credit card company that works with you.

By John H.
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Hello Darlene, I understand your concern and wish to assist in resolving this matter. Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our information comes from various sources located within the Public Domain such as public record data, surveys, and social data (that has not been deemed private). Spokeo makes this information more easily accessible for people to research themselves or others, and sometimes that information is not always up to date. I sincerely apologize for any misunderstanding, and any inconvenience this experience has caused. Please feel free to contact me by phone at 888-906-0850, or via email at CustomerCare@spokeo.com should you have any further questions or concerns regarding this issue. All the best, Spokeo Customer Care

By Spokeo I., Spokeo Representative
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Dear Frederick, Thank you for reaching out to us. For questions regarding your Spokeo Subscription, please contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience. We are available 24/7 and happy to help with any questions or concerns you might have. Sincerely, Spokeo Customer Care

By Spokeo I., Spokeo Representative
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