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Tanya B.

Contributor Level

Total Points
105

1 Review by Tanya

  • Spokeo

9/19/19

I was being kind, helping out a client and I got SCREWED by SPOKEO
7 day Free Trail then monthly $24.95 WTF!
Not worth it!
Rude customer service!
I'm so upset!
I will never try their services

Tip for consumers:
Cancel immediately!!!!!!!!!

Service
Value
Shipping
Returns
Quality
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Spokeo I. – Spokeo Rep

Dear Tanya B.

I received your comment to the SiteJabber page for Spokeo on September 19,2019 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.

Please allow me to explain the charges associated with all subscriptions. All Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Tanya Has Earned 5 Votes

Tanya B.'s review of Spokeo earned 5 Very Helpful votes

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