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Review of SaferWholesale

SaferWholesale reviews

698 reviews
55%
Categories: Atv, Dirt Bikes, Hot Tubs
9525 W Laraway Rd
Frankfort, IL 60423, United States
Tel: 866-606-3991
cs@saferwholesale.com

698 Reviews From Our Community

Rating Distribution

Detailed Rating Summary

Service
53
Value
48
Shipping
48
Returns
29
Quality
46

All Reviews

michaelg218
1 review
3 helpful votes
4/19/16

My experience was the worst I had things that your finance company accused me of is terrable. I am looking into a law suit for slander.
My background is clean very clean. I hold a FFL I have a class 3 security clearance. I suggest you find another finance company to do business with.

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michelm21
1 review
4 helpful votes
4/18/16

love it runs great just one problem is i ordered red and it looks hot pink (fuchsia) im a 40+ year old man on a pink scooter loll but over all its a great bike

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davidr261
1 review
5 helpful votes
4/18/16

I purchased a scooter very reasonable price was very excited about the purchase, received the Scooter back sissy bar holes did not match up to the frame holes and the trunk did not come with keys and the right front tire was missing the chrome. I spoke to them and they directed me on the proper way to resolve the problem, followed the process sill waiting for reply from manufactory. Joe in sales was very helpful, but another guy who answers the phone in sales very rude. I contacted company about an hour ago and the customer service was very rude, all I needed was my sales number so I can register my scooter told me what to do and said thank you but he hung up. I was excited to find these scooters at a very reasonable price and was considering ordering another 3 for my business but I think I will move on. Thank you Joe you were awesome.

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peterp102
1 review
6 helpful votes
4/11/16

Shipping was a disaster. They said shipping to nearest terminal. The nearest UPS terminal is less than an hr. away, they shipped to one over three hrs away. Very inconvenient and cost me nearly $400 to retrieve the machinery. When I explained the problem to Safer they were simply not interested. I will note that I was more than polite to them in my inquiry.

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alfredoa14
1 review
1 helpful vote
4/9/16

Saw the sight.... saw the deal , bought it.

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jerryj36
1 review
5 helpful votes
4/5/16

Check the Illinois Better Business Bureau. They have the lowest rating possible. They have been holding $850.00 of my money and have played one delay tactic after another to keep from mailing my refund that they promised they would do.this company is the worst.Use scamadviser.com and see for yourself. The latest tactic was that they are changing banks so I will have to wait 2 more weeks to get the refund. They have already held m y refund for 8 weeks. A real group of cons.

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rosemariea1
2 reviews
13 helpful votes
3/29/16

Crazy ..... $#*!s sad.. Stay away from them

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jeffc95
1 review
0 helpful votes
3/27/16

Perfect

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crod
1 review
0 helpful votes
3/23/16

Very patient
Very knowledgeable about products
Very pleasing to talk to
Highly recommend this site
Cro

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ashleyg82
1 review
5 helpful votes
3/19/16

My husband and I expiranced superior customer service from Ray, very nice and very helpful.

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williamb195
1 review
4 helpful votes
3/18/16

They are great to deal with I'm so happy I could find them on the internet they have great servicemen and very nice to talk to on the phone quick on sending people their orders.

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dennisl43
1 review
3 helpful votes
3/15/16

Back on February I purchased the 7500 pound trailer mover. The first time I used it one of the bearings I. The tire broke and you sent me a new tire. Now I paid $75 extra for the tires that cost $7 each at Harbor Freight, so nothing special or heavy duty about those. Using today after I put the new tire on and the copy came off the screw that you that you pull out the disengage the motor so it will roll freely. I screwed the cap back on but now when you pull it out the two prongs don't come out so it doesn't stay out and disengaged I have to hold it out with a screwdriver or something so the motor will turn freely. I am moving a 4500 pound trailer with a tongue weight of 660 pounds so it should be more than capable based on the specs.. If I had the money and ability to ship it back for a refund I would but don't. Enclosed is a picture of the motor thing pulled out and no tabs to hold it out. Very disappointed and dissatisfied with this product and would never recommend it to anyone.

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michaels406
1 review
1 helpful vote
3/14/16

I got scooter but wasn't one i ordered than come to find out some parts are missing

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dwaynes9
1 review
2 helpful votes
3/12/16

BUYER BEWARE...My scooter showed up late and was broken in 3 different places on the body, a cracked light and missing hardware so it was completely unusable. The fix is sending new parts and you have to deal with it yourself. It also didn't have any instructions or a manual. I bought a NEW scooter and received a wrecked one and SaferWholesale won't even replace it...I have to sit here and fix a broken scooter that has never been used and wait another week for the missing bolts and who know's how long before I receive the other broken replacement parts. I was going to buy a couple more for my kids and I know a bunch of people interested in these! You can guarantee I will be taking my and everyone elses business elsewhere! This was a horrible experience and I was even patronized on the phone. I will be sharing this in blogs and social media too! VERY DISAPPOINTED!!!

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johnd518
1 review
5 helpful votes
3/8/16

I purchased a 250cc Moped Scooter on 3/1/16 and was promised 10 business days delivery. Come to find out today the salesman Alex sends me and email that the product isn't in stock and they can send me a 260cc Moped Scooter but I would have to send an additional $300 for
Follow Up On Your 250cc Moped Order

alex@saferwholesale.com
to alex, me
6 hours agoDetails
Hello Vidal, this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

alex@saferwholesale.com
to alex, me
4 hours agoDetails

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991


to alex
4 hours agoDetails
260cc mopet i like that one

On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

A
alex@saferwholesale.com
to me
3 hours agoDetails
As of right now we are trying to get better shipping quotes.. As it stands, we would be loosing about 300.00 so we would not be able to do the 260 for no charge...

Would you be able to stretch 300.00 that way we would at least break even?
-----Original Message-----
From: <viejofeo49@gmail.com
Sent: Tuesday, March 8, 2016 11:15am
To: alex@saferwholesale.com
Subject: Re: Follow Up On Your 250cc Moped Order

260cc mopet i like that one
On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hellothis is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

Ask John about SaferWholesale
dougc40
1 review
5 helpful votes
3/7/16

I am leaving this review because after I ordered my fourwheeler for my daughter I then saw a lot of bad reviews on here, so understandably I was nervous, but my fourwheeler came 3 days earlier than expected and it runs great, my daughter is very happy and so am I, thank you SaferWholesaler, I will indeed purchase from you again, and I have told several friends about your site so I hope they will be as satisfied as I am......

Service
Value
Shipping
Quality
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feliciam17
1 review
0 helpful votes
3/7/16

I asked the sales person to ask a supervisor of I changed my mind could I get a refund with layaway he said yes it would be a 30 percent charge then I call back and another supervisor tells me that's not true

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jenniferh165
1 review
2 helpful votes
3/4/16

Ordered my scooters - the money is out of my account, but I have no scooters and no date of when they "could" get to me. Asked for my money back, but apparently the only way that can happen is through email - the rude dude I spoke to can't give me a refund for no product! WOW! Apparently only a email works once these people have your money and then it is 1-2 business days to get a response! Sent the email on Wednesday morning, it's Friday afternoon and no response! Thieves!

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jamesp205
1 review
2 helpful votes
2/16/16

IF YOU ARE CONSIDERING DOING BUSINESS WITH THIS BUSINESS, KNOW THIS-THEY WILL RIP YOU OFF! THEIR BUSINESS PRACTICES ARE ARCHAIC!

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patricks85
1 review
8 helpful votes
1/29/16

I called to look into purchasing a 150 cc scooter as second mode of transportation to and from work. Ray was awesome in helping me make the right decision and picking the appropriate scooter. I explained that I am a big guy and I was concerned about the ability for the bike to hold me and how I would look on the bike. (did not want to look goofy) He told me that the Sonic Boom was a good size scooter and that I would be satisfied. I received my scooter in about 8 days and rode it the next day and was really pleased. If you are looking for a scooter for transportation or leisure I assure you this is the place to deal with. The price is right. If you are concerned about speed this baby will do 65 easy.

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steveb164
1 review
9 helpful votes
1/27/16

I bought an ATV and they said they only take cash...I paid by wire transfer. Now they say the shipper lost it....and will not give me my money back. SCAM

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richardr101
1 review
1 helpful vote
1/27/16

So far my experience was good I got a call last from a sell man that was a little pushy I'm trying to work on the funds to buy one for my grandson plus I have a friend that was thinking about but two for his grandkids I'm going to meet him when he gets off work to show him your ad . so throw me your best price for the ATV 110 cc 4-stroke automatic front brakes remote kill we are look to get two maybe 3 if I can work out the money

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maryt108
1 review
5 helpful votes
1/18/16

I purchased a bike for a disabled person and was told it would be shipped to her, assembled and shown how to use it. Well today she received it, in a box!!!!! I called Great Sports at 708-669-1237 in Frankfort, IL where I purchased it from and asked to talk to Craig the salesperson who sold me the bike. I was not allowed to talk to him but the person who answered the phone denied everything that Craig had told me. How's is a disabled person able to assemble this bike (female) . I can truthfully say I have never been more disappointed in a company in my life nor will I recommend them to anyone!!!!!

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irae5
1 review
5 helpful votes
1/18/16

LIARS, CHEATERS AND FRAUD!
ORDERED A 300CC APPALACHIAN UTV. RECEIVED A GIANT STEEL CRATE WITH A 1300 LB. UNASSEMPLED UNIT! UNASSEMPLED F..... UNIT! AND THIS WAS AFTER THEM TAKING MONEY OUT OF MY ACCOUNT FOR THE FULL UNAUTHORIZED PURCHASE AND OVER DRAFTING MY CHECKING ACCOUNT. CUSTOMER SERVICE IS RUN BY SOME A.. WHOLE NAMED ARTIE WHO TREATS YOU LIKE $#*! AND LIES.
DON'T USE THEM! STAY AWAY AND THERE IS NO WAY IN HELL THAT ANYONE COULD BE GIVING THEM FIVE STARTS, HAS TO BE FRIENDS AND EMPLOYEES WRITING FALSE REVIEWS.

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adiltona
1 review
7 helpful votes
1/16/16

I could go into detail but im gonna keep it to the point. I ordered a bike and was promised assembled, month and change later i get a different model.. i approved it, over the phone 2 weeks after being told the instock item i ordered is out of stock I HAD TO CALL THEM TO FIND THIS OUT, im told its working and New. It came unassembled, farrings and all, old green gas resedue, rusted tank through to the muffler, tank cap and all. With in 2 seconds of riding it the bike breaks down... I call the company and ask for a new plastic farring and a new gas tank. Come to find out they can't replace anything. Next thing I know, this is almost too weeks of waiting on a solid response which i never got. Jon From parts is joking around telling me to mix fuel and an additive in the tank to remove all the rust. This company does not care about you, they just want to Steal your money by selling you chinese products. I made a mistake ordering from Saferwhole sale don't do the same. I am still waiting on parts i am willing to pay for out of pocket from external sites.

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11 Questions & Answers

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5/7/16
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carolync46
A: Use a credit card so you can dispute charges if you need to
4 weeks ago
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