SiteJabber was developed
in part with a grant from the
US Government’s NSF
SiteJabber for Business
Review of SaferWholesale

SaferWholesale reviews

688 reviews
56%
Categories: Atv, Dirt Bikes, Hot Tubs
9525 W Laraway Rd
Frankfort, IL 60423, United States
Tel: 866-606-3991
cs@saferwholesale.com

688 Reviews From Our Community

Rating Distribution

Detailed Rating Summary

Service
52
Value
47
Shipping
47
Returns
29
Quality
45

Review Highlights

amits10

I can’t stop thanking you for the amazing customer service I received. (in 82 reviews)

erniem21

Purchased a eagle shower we are now waiting for the order to come in. (in 184 reviews)

carries48

Not even 2 weeks later one of the other brackets that was on the kit broke and had to have them fixed. (in 15 reviews)

All Reviews

▼ Sort by: recent

williamb195
1 review
4 helpful votes
3/18/16

They are great to deal with I'm so happy I could find them on the internet they have great servicemen and very nice to talk to on the phone quick on sending people their orders.

Ask William about SaferWholesale
Advertisement
dennisl43
1 review
3 helpful votes
3/15/16

Back on February I purchased the 7500 pound trailer mover. The first time I used it one of the bearings I. The tire broke and you sent me a new tire. Now I paid $75 extra for the tires that cost $7 each at Harbor Freight, so nothing special or heavy duty about those. Using today after I put the new tire on and the copy came off the screw that you that you pull out the disengage the motor so it will roll freely. I screwed the cap back on but now when you pull it out the two prongs don't come out so it doesn't stay out and disengaged I have to hold it out with a screwdriver or something so the motor will turn freely. I am moving a 4500 pound trailer with a tongue weight of 660 pounds so it should be more than capable based on the specs.. If I had the money and ability to ship it back for a refund I would but don't. Enclosed is a picture of the motor thing pulled out and no tabs to hold it out. Very disappointed and dissatisfied with this product and would never recommend it to anyone.

Ask Dennis about SaferWholesale
michaels406
1 review
1 helpful vote
3/14/16

I got scooter but wasn't one i ordered than come to find out some parts are missing

Ask Michael about SaferWholesale
dwaynes9
1 review
2 helpful votes
3/12/16

BUYER BEWARE...My scooter showed up late and was broken in 3 different places on the body, a cracked light and missing hardware so it was completely unusable. The fix is sending new parts and you have to deal with it yourself. It also didn't have any instructions or a manual. I bought a NEW scooter and received a wrecked one and SaferWholesale won't even replace it...I have to sit here and fix a broken scooter that has never been used and wait another week for the missing bolts and who know's how long before I receive the other broken replacement parts. I was going to buy a couple more for my kids and I know a bunch of people interested in these! You can guarantee I will be taking my and everyone elses business elsewhere! This was a horrible experience and I was even patronized on the phone. I will be sharing this in blogs and social media too! VERY DISAPPOINTED!!!

Ask Dwayne about SaferWholesale
johnd518
1 review
5 helpful votes
3/8/16

I purchased a 250cc Moped Scooter on 3/1/16 and was promised 10 business days delivery. Come to find out today the salesman Alex sends me and email that the product isn't in stock and they can send me a 260cc Moped Scooter but I would have to send an additional $300 for
Follow Up On Your 250cc Moped Order

alex@saferwholesale.com
to alex, me
6 hours agoDetails
Hello Vidal, this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

alex@saferwholesale.com
to alex, me
4 hours agoDetails

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991


to alex
4 hours agoDetails
260cc mopet i like that one

On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

A
alex@saferwholesale.com
to me
3 hours agoDetails
As of right now we are trying to get better shipping quotes.. As it stands, we would be loosing about 300.00 so we would not be able to do the 260 for no charge...

Would you be able to stretch 300.00 that way we would at least break even?
-----Original Message-----
From: <viejofeo49@gmail.com
Sent: Tuesday, March 8, 2016 11:15am
To: alex@saferwholesale.com
Subject: Re: Follow Up On Your 250cc Moped Order

260cc mopet i like that one
On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hellothis is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

Ask John about SaferWholesale
dougc40
1 review
5 helpful votes
3/7/16

I am leaving this review because after I ordered my fourwheeler for my daughter I then saw a lot of bad reviews on here, so understandably I was nervous, but my fourwheeler came 3 days earlier than expected and it runs great, my daughter is very happy and so am I, thank you SaferWholesaler, I will indeed purchase from you again, and I have told several friends about your site so I hope they will be as satisfied as I am......

Service
Value
Shipping
Quality
Ask doug about SaferWholesale
feliciam17
1 review
0 helpful votes
3/7/16

I asked the sales person to ask a supervisor of I changed my mind could I get a refund with layaway he said yes it would be a 30 percent charge then I call back and another supervisor tells me that's not true

Ask Felicia about SaferWholesale
jenniferh165
1 review
2 helpful votes
3/4/16

Ordered my scooters - the money is out of my account, but I have no scooters and no date of when they "could" get to me. Asked for my money back, but apparently the only way that can happen is through email - the rude dude I spoke to can't give me a refund for no product! WOW! Apparently only a email works once these people have your money and then it is 1-2 business days to get a response! Sent the email on Wednesday morning, it's Friday afternoon and no response! Thieves!

Ask Jennifer about SaferWholesale
jamesp205
1 review
2 helpful votes
2/16/16

IF YOU ARE CONSIDERING DOING BUSINESS WITH THIS BUSINESS, KNOW THIS-THEY WILL RIP YOU OFF! THEIR BUSINESS PRACTICES ARE ARCHAIC!

Ask JAMES about SaferWholesale
patricks85
1 review
8 helpful votes
1/29/16

I called to look into purchasing a 150 cc scooter as second mode of transportation to and from work. Ray was awesome in helping me make the right decision and picking the appropriate scooter. I explained that I am a big guy and I was concerned about the ability for the bike to hold me and how I would look on the bike. (did not want to look goofy) He told me that the Sonic Boom was a good size scooter and that I would be satisfied. I received my scooter in about 8 days and rode it the next day and was really pleased. If you are looking for a scooter for transportation or leisure I assure you this is the place to deal with. The price is right. If you are concerned about speed this baby will do 65 easy.

Ask Patrick about SaferWholesale
steveb164
1 review
9 helpful votes
1/27/16

I bought an ATV and they said they only take cash...I paid by wire transfer. Now they say the shipper lost it....and will not give me my money back. SCAM

Ask steve about SaferWholesale
richardr101
1 review
1 helpful vote
1/27/16

So far my experience was good I got a call last from a sell man that was a little pushy I'm trying to work on the funds to buy one for my grandson plus I have a friend that was thinking about but two for his grandkids I'm going to meet him when he gets off work to show him your ad . so throw me your best price for the ATV 110 cc 4-stroke automatic front brakes remote kill we are look to get two maybe 3 if I can work out the money

Ask RICHARD about SaferWholesale
maryt108
1 review
5 helpful votes
1/18/16

I purchased a bike for a disabled person and was told it would be shipped to her, assembled and shown how to use it. Well today she received it, in a box!!!!! I called Great Sports at 708-669-1237 in Frankfort, IL where I purchased it from and asked to talk to Craig the salesperson who sold me the bike. I was not allowed to talk to him but the person who answered the phone denied everything that Craig had told me. How's is a disabled person able to assemble this bike (female) . I can truthfully say I have never been more disappointed in a company in my life nor will I recommend them to anyone!!!!!

Ask Mary about SaferWholesale
irae5
1 review
5 helpful votes
1/18/16

LIARS, CHEATERS AND FRAUD!
ORDERED A 300CC APPALACHIAN UTV. RECEIVED A GIANT STEEL CRATE WITH A 1300 LB. UNASSEMPLED UNIT! UNASSEMPLED F..... UNIT! AND THIS WAS AFTER THEM TAKING MONEY OUT OF MY ACCOUNT FOR THE FULL UNAUTHORIZED PURCHASE AND OVER DRAFTING MY CHECKING ACCOUNT. CUSTOMER SERVICE IS RUN BY SOME A.. WHOLE NAMED ARTIE WHO TREATS YOU LIKE $#*! AND LIES.
DON'T USE THEM! STAY AWAY AND THERE IS NO WAY IN HELL THAT ANYONE COULD BE GIVING THEM FIVE STARTS, HAS TO BE FRIENDS AND EMPLOYEES WRITING FALSE REVIEWS.

Ask IRA about SaferWholesale
adiltona
1 review
7 helpful votes
1/16/16

I could go into detail but im gonna keep it to the point. I ordered a bike and was promised assembled, month and change later i get a different model.. i approved it, over the phone 2 weeks after being told the instock item i ordered is out of stock I HAD TO CALL THEM TO FIND THIS OUT, im told its working and New. It came unassembled, farrings and all, old green gas resedue, rusted tank through to the muffler, tank cap and all. With in 2 seconds of riding it the bike breaks down... I call the company and ask for a new plastic farring and a new gas tank. Come to find out they can't replace anything. Next thing I know, this is almost too weeks of waiting on a solid response which i never got. Jon From parts is joking around telling me to mix fuel and an additive in the tank to remove all the rust. This company does not care about you, they just want to Steal your money by selling you chinese products. I made a mistake ordering from Saferwhole sale don't do the same. I am still waiting on parts i am willing to pay for out of pocket from external sites.

Ask Adilton about SaferWholesale
deannes1
1 review
0 helpful votes
1/15/16

I get all my high end and recreational and personal items from SaferWholesale. They give me the BEST deals, FAST!

Ask Deanne about SaferWholesale
joannan7
1 review
3 helpful votes
1/10/16

I just sat on hold for almost an hour after some rude salesman sighed and said let me see if we even have that...now reading reviews as I sit being ignored. I was going to buy an expensive chair, but now I am not. I guess you should have taken my money faster.

Ask joanna about SaferWholesale
dorcellj
1 review
4 helpful votes
1/8/16

Worst customer service ever. I ordered a ATV for an eight year old , and received a ATV for a three year old. After being brushed off for several days, it took for me to use profanity to get an explanation as to why I received the wrong ATV. Then I was told that I would only receive a hundred dollars back. REALLY. After trying to explain that my son wants to ride his ATV, I was told that he didn't care about my son. This is NOT safer wholesale, this is SCAMMING wholesale. And to the young man that told me that you don't care about my son, guess what I don't care about your family especially your mama for having YOU. Real men do manual labor, not answer phones. So my experience was horrible. You order one product, and they send you something completely different and SMALLER. DON'T ORDER from this company. DON'T DO IT!

Ask Dorcell about SaferWholesale
mikek114
1 review
3 helpful votes
1/6/16

Don't buy the rocketeer sidecar or trust these people. I was told I would receive my order in 4-6 weeks. I started calling at 5 1/2 weeks and was told over 20 different days that it was shipped or going out that day. I finally got it 10 weeks from when I ordered it after I called my credit card company and said I wanted to get my money back. The rocketeer sidecar was junk that I put about $2,000 more into to make it safe for the road. The only good quality parts were the 3 adjustment bars and the axle (looking okay so far). The frame needed reinforced and extended 2 feet in order to attach it where it needed to sit. We had to weld an extra cross bar in so we could bolt it on where the reinforced fiberglass plates were.The attachment brackets were so cheap they bent as we tightened them down so we made all new ones except for one, it collapsed ten feet out the door on the first try. The 3 tabs that were used to bolt the fender on bent over until the fender rubbed on the tire after only 20 miles. The windshield hardware was useless. The body was far from "paint ready" as it was covered with pits and gouges. There is no way this "kit" could travel safely at even 5 miles an hour when put together. I wish I could give it a zero star rating.

Ask Mike about SaferWholesale
joshm104
1 review
1 helpful vote
1/2/16

make some atvs top out at 80
please

Ask josh about SaferWholesale
tamerae
1 review
3 helpful votes
1/1/16

i BOUGHT A 250CC SCOUT SCOOTER FOR 3200.00 FROM THEM ON 11/30/2015 AND HERE IT IS NOW 12/29/2015 AND I STILL HAVE NOT RECEIVED MY MERCHANDISE. WHEN I CALLED THE TRACKING DEPARTMENT HE WAS SO RUDE TO ME HIS NAME IS HERNANDO. HE TOLD ME THAT I MUST THOUGHT IT WAS FUNNY TO CALL THE COMPANY THAT MANY TIMES AND I TOLD HIM AIN'T NOTHING FUNNY ABOUT SPENDING 3200 ON MERCHANDISE YOU DONT HAVE, I THINK THAT THE COMPANY IS BOGUS AND WILL SAY SO UNTIL I RECEIVE MY MERCHANDISE, THEY AREN'T EVEN IN THE BBB, BUT IM GOING TO MY BANK TO DISPUTE THE ENTIRE TRANSACTION

Ask TAMERA about SaferWholesale
rayshellb1
1 review
2 helpful votes
12/31/15

I've been dealing with Ray in the sales department and he has been so supportive on both orders. I will like to give him 5 Stars! Thanks Ray

Ask Rayshell about SaferWholesale
justins87
2 reviews
2 helpful votes
12/31/15

Bad return policy. 20% restocking fee get real guys. Not to mention you don't even have the same products that we ordered in the correct size. Never again will i shop here and everybody I know and ride with will know about your sleezy fees.

Ask Justin about SaferWholesale
jenniferw123
1 review
1 helpful vote
12/31/15

This business is awful. I ordered infrared light heaters. They said they would expedite shipping. I waited for a week and had to call them to see where the lights were. They said they were still processing the order. I waited another 2 weeks and had to call again and they told me they were out of stock. No one even bothered to call me and let me know. They said they would refund me a check. They never put on their website that the item was out of stock... even after they told me it was out of stock. I ordered the lights in October and did not get my refund till the end of December!

Ask Jennifer about SaferWholesale
amym99
1 review
2 helpful votes
12/29/15

Alex is so rude! Hung up on me. Ordered 2 hoverboards from Bob in the phone....hoverboards arrived wrong colors, 2 different models, no free carrying bag that was promised. One had a remote, other one didn't. Waiting to see how their customer service department will deal with this issue.

Service
Value
Shipping
Ask Amy about SaferWholesale

11 Questions & Answers

Below are questions from consumers with answers from the SaferWholesale staff and other consumers. Do not write reviews in this section - click here to write a review
Ask a question
5/7/16
Add your answer
Posting guidelines
3/29/16
Add your answer
Posting guidelines
See 9 more questions
See more Q&A
Questions? Get answers from the SaferWholesale staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

17 Photos for SaferWholesale

From reviewers
From the business
×
Have a question about
SaferWholesale?
Post Review