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Review of SaferWholesale

SaferWholesale reviews

704 reviews
55%
Categories: Atv, Dirt Bikes
9525 W Laraway Rd
Frankfort, IL 60423, United States
Tel: 866-606-3991
cs@saferwholesale.com

704 Reviews From Our Community

Rating Distribution

Detailed Rating Summary

Service
53
Value
48
Shipping
48
Returns
29
Quality
46

All Reviews

crystall35
1 review
2 helpful votes
6/11/16

We bought a coolster 125cc four wheeler. It stated that it goes 43 miles per hour and it only goes 23. When we ordered over the phone the guy said that all we had to put together is the tires and put gas. No! We had the front rake, back rake, handle bars, steering, tires, battery, gas, all the stickers, back reflector. We contacted customer service and they still have not got back to us regarding the speed. This also has a hard time starting. We had to adjust the choke and it still doesn't stay running. This is just a pile of junk! Don't waste your money.

Ask Crystal about SaferWholesale
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amandaj62
1 review
1 helpful vote
6/5/16

We purchased a 4 wheeler brand new and it has never ran. We replaced the battery, starter and relay and it still won't start. They have not been very helpful in fixing the problem. Just saying I need to contact tao tao directly.

Ask Amanda about SaferWholesale
frankv32
1 review
3 helpful votes
6/1/16

I have worked with the folks at Safer Wholesale for the past several weeks to purchase my electric bicycle....The sales group was very courteous and helpful, as I was seeking information to decide on the proper product for my needs...The "Fat Tire Electric Bicycle" arrived at my home in Delaware in perfect condition, and the lead acid battery pack arrived the next day, also in perfect condition...I took the bicycle to my local shop for assembly and safety check....At the bike shop the technician found the crank shaft was slightly bent...we called Jerry in service/claims and he promptly sent us a replacement...I have spoken to Jerry to request quotes for spare parts and was promptly sent the information....I use the new "Fat Tire Electric Bicycle" in the fields and trails behind my home and it is amazing...in fact...my 3 buddies have tested the new bicycle and they are each planning to purchase one as well....I am now "74" years of age and with this electric bicycle I am able to use it effortlessly, as if I had the strength that I had in my mid 50's....I am now able to enjoy the bicycle in ways I thought were long gone....Thank you Safer Wholesale for renewing a special biking experience for me, and for your really responsive and professional service after the sale, especially the service provided by Jerry and his group....

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billl79
1 review
5 helpful votes
5/31/16

I purchased my side car in April. Came in two weeks was told it will be 4 to 6. It's on my yamaha now. Had to pre fab a few parts. The instructions said I may Hve to. I very pleased with the side car. Craig did me right buy selling it to me. Only thing I ask is send the setup toe in and motorcycle angle. Found them on line. Did Hve to by some additional fender washers. Which made the winsheid mounting stronger.whom ever buys one remember it is a kit.and u Hve to learn how to ride a sidecar. Outside of a few washer and nuts I had to buy. I am very pleased.

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carries48
1 review
1 helpful vote
5/30/16

I purchased an outlaw kit for my 2000 Honda shadow sabre 1100 around the end of February or beginning of March, received it around the middle of April, had it installed, first time I rode it around the block the bracket on the right rear bent at the gusset, had someone make me some new and stronger ones. Not even 2 weeks later one of the other brackets that was on the kit broke and had to have them fixed. Now the frame across the back is broke in half and one of the brackets that connect to where the passenger foot peg goes is almost broken in half. So here is more stuff that I have to take and have fixed. So I strongly suggest that no one purchase an outlaw kit, cause you will be constantly repairing it. I am already out over $500.00 ,and fixing to be out even more money to get it fixed. I am 58 years old and I mostly ride it back and forth to work, which is less than a mile from my house. Sorry for this being so long, but I had to let people know about this. If they even leave it in the reviews for there customers to see

Ask Carrie about SaferWholesale
jackr82
1 review
2 helpful votes
5/19/16

Although I have had some issues with my cart (some to be expected as a refurb.) but Patrick has gone out of his way to answer my questions and make everything right. That is the kind of service I wish I could expect by all businesses.

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michaelg218
1 review
3 helpful votes
4/19/16

My experience was the worst I had things that your finance company accused me of is terrable. I am looking into a law suit for slander.
My background is clean very clean. I hold a FFL I have a class 3 security clearance. I suggest you find another finance company to do business with.

Ask Michael about SaferWholesale
michelm21
1 review
4 helpful votes
4/18/16

love it runs great just one problem is i ordered red and it looks hot pink (fuchsia) im a 40+ year old man on a pink scooter loll but over all its a great bike

Ask michel about SaferWholesale
davidr261
1 review
5 helpful votes
4/18/16

I purchased a scooter very reasonable price was very excited about the purchase, received the Scooter back sissy bar holes did not match up to the frame holes and the trunk did not come with keys and the right front tire was missing the chrome. I spoke to them and they directed me on the proper way to resolve the problem, followed the process sill waiting for reply from manufactory. Joe in sales was very helpful, but another guy who answers the phone in sales very rude. I contacted company about an hour ago and the customer service was very rude, all I needed was my sales number so I can register my scooter told me what to do and said thank you but he hung up. I was excited to find these scooters at a very reasonable price and was considering ordering another 3 for my business but I think I will move on. Thank you Joe you were awesome.

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peterp102
1 review
6 helpful votes
4/11/16

Shipping was a disaster. They said shipping to nearest terminal. The nearest UPS terminal is less than an hr. away, they shipped to one over three hrs away. Very inconvenient and cost me nearly $400 to retrieve the machinery. When I explained the problem to Safer they were simply not interested. I will note that I was more than polite to them in my inquiry.

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alfredoa14
1 review
1 helpful vote
4/9/16

Saw the sight.... saw the deal , bought it.

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jerryj36
1 review
5 helpful votes
4/5/16

Check the Illinois Better Business Bureau. They have the lowest rating possible. They have been holding $850.00 of my money and have played one delay tactic after another to keep from mailing my refund that they promised they would do.this company is the worst.Use scamadviser.com and see for yourself. The latest tactic was that they are changing banks so I will have to wait 2 more weeks to get the refund. They have already held m y refund for 8 weeks. A real group of cons.

Ask jerry about SaferWholesale
rosemariea1
2 reviews
13 helpful votes
3/29/16

Crazy ..... $#*!s sad.. Stay away from them

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jeffc95
1 review
0 helpful votes
3/27/16

Perfect

Ask Jeff about SaferWholesale
crod
1 review
0 helpful votes
3/23/16

Very patient
Very knowledgeable about products
Very pleasing to talk to
Highly recommend this site
Cro

Ask Cro about SaferWholesale
ashleyg82
1 review
5 helpful votes
3/19/16

My husband and I expiranced superior customer service from Ray, very nice and very helpful.

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williamb195
1 review
4 helpful votes
3/18/16

They are great to deal with I'm so happy I could find them on the internet they have great servicemen and very nice to talk to on the phone quick on sending people their orders.

Ask William about SaferWholesale
dennisl43
1 review
3 helpful votes
3/15/16

Back on February I purchased the 7500 pound trailer mover. The first time I used it one of the bearings I. The tire broke and you sent me a new tire. Now I paid $75 extra for the tires that cost $7 each at Harbor Freight, so nothing special or heavy duty about those. Using today after I put the new tire on and the copy came off the screw that you that you pull out the disengage the motor so it will roll freely. I screwed the cap back on but now when you pull it out the two prongs don't come out so it doesn't stay out and disengaged I have to hold it out with a screwdriver or something so the motor will turn freely. I am moving a 4500 pound trailer with a tongue weight of 660 pounds so it should be more than capable based on the specs.. If I had the money and ability to ship it back for a refund I would but don't. Enclosed is a picture of the motor thing pulled out and no tabs to hold it out. Very disappointed and dissatisfied with this product and would never recommend it to anyone.

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michaels406
1 review
1 helpful vote
3/14/16

I got scooter but wasn't one i ordered than come to find out some parts are missing

Ask Michael about SaferWholesale
dwaynes9
1 review
2 helpful votes
3/12/16

BUYER BEWARE...My scooter showed up late and was broken in 3 different places on the body, a cracked light and missing hardware so it was completely unusable. The fix is sending new parts and you have to deal with it yourself. It also didn't have any instructions or a manual. I bought a NEW scooter and received a wrecked one and SaferWholesale won't even replace it...I have to sit here and fix a broken scooter that has never been used and wait another week for the missing bolts and who know's how long before I receive the other broken replacement parts. I was going to buy a couple more for my kids and I know a bunch of people interested in these! You can guarantee I will be taking my and everyone elses business elsewhere! This was a horrible experience and I was even patronized on the phone. I will be sharing this in blogs and social media too! VERY DISAPPOINTED!!!

Ask Dwayne about SaferWholesale
johnd518
1 review
5 helpful votes
3/8/16

I purchased a 250cc Moped Scooter on 3/1/16 and was promised 10 business days delivery. Come to find out today the salesman Alex sends me and email that the product isn't in stock and they can send me a 260cc Moped Scooter but I would have to send an additional $300 for
Follow Up On Your 250cc Moped Order

alex@saferwholesale.com
to alex, me
6 hours agoDetails
Hello Vidal, this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

alex@saferwholesale.com
to alex, me
4 hours agoDetails

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991


to alex
4 hours agoDetails
260cc mopet i like that one

On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hello this is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

A
alex@saferwholesale.com
to me
3 hours agoDetails
As of right now we are trying to get better shipping quotes.. As it stands, we would be loosing about 300.00 so we would not be able to do the 260 for no charge...

Would you be able to stretch 300.00 that way we would at least break even?
-----Original Message-----
From: <viejofeo49@gmail.com
Sent: Tuesday, March 8, 2016 11:15am
To: alex@saferwholesale.com
Subject: Re: Follow Up On Your 250cc Moped Order

260cc mopet i like that one
On Mar 8, 2016 10:49 AM, <alex@saferwholesale.com> wrote:

Take a look at the 260 Scout below, im fairly certain we can eat any extra cost for you in order to earn your business.....

If you want to request a refund you have to email our CS department.......
cs@saferwwholesale.com

http://www.saferwholesale.com/Brand-New-260cc-Single-Cylinder-4-Stroke-Hybrid-Li-p/rta-mc-62a-260.htm

Alex

-----Original Message-----
From: alex@saferwholesale.com
Sent: Tuesday, March 8, 2016 8:35am
To: alex@saferwholesale.com
Cc: viejofeo49@gmail.com
Subject: Follow Up On Your 250cc Moped Order

Hellothis is Alex at saferwholesale.com,

This is a follow up on your order for the 250 GT Sport. I just learned (0737 am, on Tuesday) that the 250cc GT Sport is currently unavailable. We checked several warehouses and also our competitors and as of today the entire country is out of stock. We have a couple of simple solutions as follows.
I can offer you this 250cc Scout which is an upgrade and normally about 226.00 more for NO EXTRA charge and this unit would be available to ship quickly. So again we can do the Scout with no additional cost to you if you would like.
Here is the link for the Scout!

http://www.saferwholesale.com/250cc-Scout-4-Stroke-Moped-p/250-scout-moped.htm

Or we can just wait for the 250cc GT Sport. There is no ETA as of the moment which typically means around 4-6 weeks until it lands in California...


Please let me know at your earliest!

Regards,
Alex
866-606-3991

Ask John about SaferWholesale
dougc40
1 review
5 helpful votes
3/7/16

I am leaving this review because after I ordered my fourwheeler for my daughter I then saw a lot of bad reviews on here, so understandably I was nervous, but my fourwheeler came 3 days earlier than expected and it runs great, my daughter is very happy and so am I, thank you SaferWholesaler, I will indeed purchase from you again, and I have told several friends about your site so I hope they will be as satisfied as I am......

Service
Value
Shipping
Quality
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feliciam17
1 review
0 helpful votes
3/7/16

I asked the sales person to ask a supervisor of I changed my mind could I get a refund with layaway he said yes it would be a 30 percent charge then I call back and another supervisor tells me that's not true

Ask Felicia about SaferWholesale
jenniferh165
1 review
2 helpful votes
3/4/16

Ordered my scooters - the money is out of my account, but I have no scooters and no date of when they "could" get to me. Asked for my money back, but apparently the only way that can happen is through email - the rude dude I spoke to can't give me a refund for no product! WOW! Apparently only a email works once these people have your money and then it is 1-2 business days to get a response! Sent the email on Wednesday morning, it's Friday afternoon and no response! Thieves!

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jamesp205
1 review
2 helpful votes
2/16/16

IF YOU ARE CONSIDERING DOING BUSINESS WITH THIS BUSINESS, KNOW THIS-THEY WILL RIP YOU OFF! THEIR BUSINESS PRACTICES ARE ARCHAIC!

Ask JAMES about SaferWholesale

11 Questions & Answers

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5/7/16
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carolync46
A: Use a credit card so you can dispute charges if you need to
7/31/16
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