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SaferWholesale

Overview

SaferWholesale has a rating of 2.5 stars from 1,110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 33rd among Auto Parts sites.

service
135
value
128
shipping
126
returns
84
quality
125
This company does not typically respond to reviews
+97
How would you rate SaferWholesale?
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Delaware
1 review
0 helpful votes
Follow Heidi C.
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I placed a order for over $6,000 worth of fence I am still without 6 months later it took me having to call over 10 times to just get the claim started with the shipping company which really has nothing to do with me that is why corporations are supposed to have insurance to cover these kinds of things. Don't trust them!

Date of experience: April 13, 2015
Customer-Service S. SaferWholesale Rep
over a year old

Hello, i apologize for the inconvenience, however please be reassured that we are currently working on your case and we will get this issue resolved in an expedited manner.

Texas
1 review
20 helpful votes
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I placed my order May 5th 2020. This was on my bucket list. Very excited about one of my final things to get. Usual delivery date 6-7 was. Today's date is August 28. I've called every Two weeks because that is what they keep telling me that I will get the cart. Today they said end of next week. I asked for a picture of the cart to see how far they were in getting it ready for shipping. Well no picture like they said they(Craig-salesman) would send. They have my money and I have no recourse.

Date of experience: August 28, 2020
New York
1 review
8 helpful votes
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Scooter Blues
June 12, 2019

If you are smart enough to look here Beware! I saved $135 on a scooter. I should have bought it from a local dealer. The front brake caliper fell off (bolts too short stripped, need new front fork assembly. (They glued them) Had a gas leak the first time I put gas in it. Just had if fixed. Leaking again this morning. Not worth the hassle. Buy it from a local retailer. Good Luck, Fred

Date of experience: June 12, 2019
Mark C. SaferWholesale Rep
over a year old

Hello and thank you for your questions and concern. Please note: None of the brake calipers that we ever have sent out are glued in any way, everything is welded or molded together, however we will gladly assist on getting any new parts that you may need. If they are under warranty, we will gladly send at no cost to you. As far as a leak, this may be due to the hose. Please check all connections and also make sure that the clamps are installed tight from when you assembled the scooter. We will also send out new hose or clamps if necessary. Please contact via ticket system on our website so we can assist. Thank you and we appreciate you questions and concerns.

California
1 review
0 helpful votes
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Different peo said different things about the scooters. One said yes, another said they
Didn't have it. They also said X number of these are california approved. Not what other
Co. Said who sold same vehicles... i put off deciding on getting one, and i found this site by accident! Boy did i get lucky! I knew these are all made in china but i thought i heard things are improving as far as their products... wow... this site saved me around $ 2,500!

Date of experience: June 5, 2012
India
1 review
1 helpful vote
Follow Khulbe P.
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I am reviewing any website first time. I have purchased from saferwholesale.com several times. Usually I purchased only the clothes for my kid and myself but this time I did the shopping of notebook and it was the smooth deal. The accessories I got in the packet were beautifully packed. Honestly, I will give full marks for their business. They are doing the online business in a great manner. Their shipment policy is very fast and you will receive your order within 2 days.

Date of experience: November 15, 2013
Texas
1 review
0 helpful votes
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The best!
October 7, 2023

This company had the best customer service I ever received when buying my new forklift. Though it took more than a week for it to be delivered but during the delivery and seeing how of great shape it was, it made me more excited to work in the farm. Thank you!

Date of experience: June 30, 2023
Illinois
1 review
1 helpful vote
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The best Golf Cart!
October 7, 2023

So happy that we choose to trust Saferwholesale on our first purchase of golf cart. It was awesome with no scratches and in a very good condition. We've been using it for couple of months now and it made traveling in our farm fairly easy. Highly recommend!

Date of experience: June 12, 2023
Colorado
1 review
0 helpful votes
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Absolutely the worst company I have ever dealt with. I placed an order a month ago and it still hasn't shipped despite numerous phone calls during which I was placed on hold for very long periods of time. Nobody there seems to know what is going on there. Do not use this company - it is not worth the extreme frustration just to save a few dollars!

Date of experience: April 16, 2012
Florida
1 review
11 helpful votes
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Jon the part manager is a complete prick. He cuts you off when you're speaking and the customer is never right, His attitude is FU customer. He has hung up on me 3 times the last 2 months. We purchased an extended warranty for the engine do not purchase extended warranties they don't wanna cover of John the parts manager as complete $#*! and should be fired immediately. He also complains that hes too busy to remember who he speaking to and turns things around. Please make it easy for this company and stop buying from them since there too busy to care for customers and treat them like crap. The customer service sucks and they don't want to honor the warranty they sell you extra and try to blow you off and just hang up on you if you press to much. No one will give you the owner's information nor is there a general manager you can complain to to help.

Date of experience: July 12, 2020
Mark C. SaferWholesale Rep
over a year old

Hello and thank you for your concerns. We have been in business for over 17 years and strive on excellent customer service. We are always willing to go up and beyond for our customers. Please let us know what you need us to do and we will gladly assist to get everything you need to get your product running. Please send us a direct email to sales@saferwholesale.com with a request for any parts needed and we will delegate out the proper individual to take care of any and all warranty situation! We have been extremely busy due to the covid-19 situation because everyone is buying online right now. We are working extremely hard to make all customers happy and will do the same for you! Please contact us asap! We look forward to hearing from you! Thanks!

India
1 review
2 helpful votes
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Hi!
November 16, 2013

Hi! I received my headphones, both of them, in perfect condition and quicker than I actually expected. I have a thing for headphones and I own many, but these two new members to the club have surely added some charm; they look beautiful. I am perhaps all praises because of the amazing assistance I get every time I purchase any product from SaferWholesale.

Date of experience: November 16, 2013
Florida
1 review
15 helpful votes
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Arrogant
June 29, 2020

Called told them possibly place order for fleet of carts, they put me on hold for 20 mins,,, i hung up called back, next sales person said hold on he would get my salesman back,, another 25 min passed, I hung up called back explaining what had happened,, i asking him if you cannot get me someone to assist me, or should I take my business somewhere else,, he respond was go somewhere else,,, so i did,, stay away from a business who will not let you talk to a manager or owner. I called back 4th time to complain, got service manager, he said send an email,, total bs.

Date of experience: June 29, 2020
Mark C. SaferWholesale Rep
over a year old

Hello and thank you for your concerns. We have been in business for over 17 years and we strive on excellent customer service! We do not wholesale golf carts by the fleet at this time. I am very sorry if you were on hold for any length of time, we have been extremely busy due to the covid-19 and powersports buying has soared along with golf carts. Please remove this review as this caller is not a customer and we did not exchange funds as you can see from their review. Thank you kindly!

GB
1 review
0 helpful votes
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I recently used Safer Wholesale to purchase a Golf Cart. The cart was delivered as agreed and is working great. Very happy with my purchase especially since it was cheaper than anywhere else I looked.

I would definitely recommend this website and will be using them again in the future.

Date of experience: December 19, 2014
California
1 review
0 helpful votes
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Huge help to my farm!
October 7, 2023

We purchased the electric forklift a few months ago and it has been working so well in the farm and made all the heavy carry easy to move. These guys and this company is one that I truly trusted when it comes to forklifts and any other machines. Highly recommend!

Date of experience: July 7, 2023
New York
1 review
32 helpful votes
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Terrible experience
September 22, 2018

Please for the love of God or whatever higher power you believe in don't order anything from these people. If your looking for terrible customer service. To be hung up on when you call or put on hold until you hang up this is who you want to deal with. If you are looking for an overpriced piece of crap you have no chance of returning this is the place for you. How about instructions for a different piece of crap then the one you ordered. Or finally getting the instructions and being better off not. If you don't have a full blown fabrication shop and years of experience (as I do) then I'm sorry but you are screwed. If you love your children you will leave this site right now, if your trying to kill someone and make it look like an accident put them on a product from this company ( they won't stand a chance) in all seriousness please shop around and read other reviews.

Date of experience: September 22, 2018
Minnesota
1 review
3 helpful votes
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125cc atv coolster 125cc quad for juniors
March 15, 2021

After visiting the showroom and seeing that the pricing was a little higher I still decided to purchase because they helped and had great service. The product was fully assembled and ready to ride. I would tell anyone looking for a deal on powersports to shop here at saferwholesale.

Date of experience: March 15, 2021
Florida
1 review
0 helpful votes
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Amazing customer service
June 23, 2021

The absolute best customer service I've ever received from any online retailer, quick to assist me with my problem and didn't waste any time at all getting me they to the right person. Absolutely love my SSR great first bike. Had no problems at all in shipping looking to buy a second one

Date of experience: June 23, 2021
Netherlands
1 review
1 helpful vote
Follow Paul S.
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I was starting to accumulate a lot of gardening equipment around the side of my house. After finally getting tired of looking at it we decided something needed done. We searched both of the big box hardware stores in our town, and ther sheds started at a thousand dollars for the cheapest model. We found a much larger, and much nicer, shed online at saferwholesale.com. The shed we purchased online was almost twice the size, and $500 cheaper than the cheapest option in town. I just don't know how these brick and mortar stores can stay in business. Not only was it cheaper, they delivered it to my door for the same cost the hardware store was going to charge me to drive it 4 miles across town. After this experience saferwholesale.com has earned a new customer.

Date of experience: December 26, 2014
Pennsylvania
1 review
12 helpful votes
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Golf cart
September 18, 2020

I can't leave review on the cart yet as I have not received it. Customer service has not been helpful at all. I ordered and paid in full for the cart August 1. They did tell me it would be 6 to 8 weeks. It has been 7 weeks and they can't/won't give me an approximate ship date. I am hoping to get a tracking number or status update real soon and also, hoping the cart is as described and pictured. I am not leaving bad overall rating until I receive it and it's not what they promise.

Date of experience: September 18, 2020
North Carolina
1 review
12 helpful votes
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RUN RUN RUN. SCAM ARTIST
January 25, 2023

RUN RUN RUN. They shipped a damaged golf cart. Broken handles, no power, defective brakes. They asked me to remove the previous review and they would pay for everything to be fixed. Keep in mind this is a NEW golf cart. They received the invoices and ran. I have checked the reviews and they are buying them. FRAUD. Do not work with them.

Date of experience: December 26, 2022
Michigan
1 review
5 helpful votes
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Pathetic Customer Service
August 10, 2016

What a scam! I asked for my title more than a month ago! I emailed *******@saferwholesale.com and I filled out the title request form now 3 times! When I call about it, I get the run around, put on hold, finally get the rudest Gerardo! Your internet is going in and out my $#*!! Piss poor company. People ask me all the time where I got my scooter and now I will no longer recommend you, in fact I'll tell them what d bags you are. Get my title to me immediately or my Lawyer will call next!

Date of experience: August 10, 2016
Customer-Service S. SaferWholesale Rep
over a year old

Hello, We see that your title was processed and mailed out to you on August 14. You should of received it by now. Please remove your review as we have already taken care of your issues.