Real Estate Webmasters
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Real Estate Webmasters

How would you rate Real Estate Webmasters?
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Tennessee
1 review
9 helpful votes
Follow Dwane C.
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Buyer Beware
March 29, 2021

This is the worst company I have ever dealt with. I was told that our new site would take six weeks to complete. Six months later and we still have no site. We are however being charged monthly for the new site. They are awesome until they get your money. Spencer Dearing my account manager is pathetic. Customer service is horrible. No one returns calls or emails. They totally abandon you once you are under contract. If I could give zero stars I would. Don't make the mistake of signing a contract with this company.

Date of experience: March 29, 2021
Pennsylvania
2 reviews
2 helpful votes
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Absolutely the worst service and support
March 25, 2022

These guys are the worst support organization anywhere. They just don't care about your business. They take days to respond, they work limited hours and while they may give you dates when your needs will be met, they are never on time and based on my experience are typically months late. The tattooed owner of this company does not care about his clients. When work for our company was constantly late, he told us to take him off of the support thread that HE had started. Don't ever use these guys!

Date of experience: March 25, 2022
California
1 review
2 helpful votes
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This so Called Customer service oriented company has the worst support organization anywhere. They just don't care about your business. They take days to respond, they work limited hours and while they may give you dates when your needs will be met, they are never on time and based on my experience are typically months late. The owner of this company does not care about his clients. All he cares about is making money and screw the client. When work for our company was constantly late, he told us to take him off of the support thread that HE had started. In addition, you are tied to their platform and you own nothing. When you want to leave you have no website and all the investment you made goes down the toilet.

Develop your own website in the long run it will be cheaper and you will have complete control over it. These guys have a reputation which is undeserved as being good for the real estate industry.

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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True Webmasters
April 14, 2022

Morgan is a genuine webmaster! A wizard of search engine optimization and performance optimization and will make sure you're on the right track for success. You can rest assured your business is in good hands.

Date of experience: April 14, 2022
Canada
1 review
7 helpful votes
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BUYER BEWARE. If I could rate in the negative I would. By far the worst experience I have ever had with a company I have purchased anything from. Do not sign a contract with REW. Spencer Dearing is a great salesman but as soon as he gets your money you wont hear from him again, unless hes telling you that what he verbally told you is not part of your contract. These people should be in jail. This is 100% scam. From top to bottom they are only there to get you to sign a contract and pay them for 2 years. As soon as they know they have your money the work slows to a snails pace. I signed a contract in September of 2020, they told me 6 weeks to have the site running and now its July 2021 and I still do not have a site that functions the way Spencer Dearing told me it would when he sold it to me. If you want a $20,000 write off go ahead and sign a contract otherwise run as fast as you can.

Date of experience: July 6, 2021
Canada
1 review
4 helpful votes
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A bad mob like company to be involved with. There upgrades are like protection money so don't think that the first payment to them is your last. Get ready to spend monthly or suffer greatly. Way better ethical companies to get involved with

Date of experience: November 5, 2020
Colorado
1 review
0 helpful votes
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Outstanding service from Real Estate Webmasters!
February 15, 2023

We have been REW clients for many years, and both the products and services continue to exceed our expectations. With multiple websites across several states, and continuous upgrade and option requests, the REW team is so responsive, innovative and willing to take the time to troubleshoot when needed. Highly recommend!

Date of experience: February 14, 2023
Nebraska
1 review
13 helpful votes
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I have never been treated with such lack of professionalism. I changed brokerages in January, spoke to ONE manager finally April 14th in hopes to change my contact info. Then received ZERO communication, after dozens of calls, messages, emails asking for HELP! While paying $500 a month for nothing! Website had to be off line as it was non compliant (not even the right brokerage). Finally get "a manager" in June to call me and now their response is; we acknowledge the communication issue and we will correct that but you still own us money for every month we didn't provide you any service nor ANY communication. Terrible customer service and willingness to make things right when the customer is clearly right. I would never recommend them and you will get the the worst service and website service you can imagine. I think the only route I have is to go the legal route. Incredibly disappointing and I won't be quite about my experience.

Date of experience: June 29, 2020
Florida
1 review
0 helpful votes
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We're a real estate team that also runs a media company. Youtube, newsletters, etc. I was lookin for a company that had a good CRM and CRUSHED SEO. I tried so many sites that failed to deliver. REW made it happen. 3 months after the move and our traffic is through the roof. Our PPC cost per lead is also down over 50%. I attribute it to the user experience and stickiness of the site. Stoked to be a client. - Ken Pozek

Date of experience: February 28, 2023
Canada
1 review
16 helpful votes
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BUYER BEWARE. Do not select them unless you have done your research, one of the worst companies that I ever dealt with. They will sell you a site that you have to build and will up-sell you for basic changes that take several weeks to complete. There SEO service is way over priced with little improvement and no organic leads.

Date of experience: March 8, 2020
Canada
3 reviews
8 helpful votes
Follow Grahame W.
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Signed up with them and after doing deeper due diligence and reading actual reviews instead of the fake ones they out out decided to cancel, sent written cancellation request 16 hours after signing via docusign (well within their 48 hour cooling off period stated in the contract), sales rep Carley Fay acknowledged reciept and yet they are still sending requests for payment, outstanding balance and now a collections company (MetCredit). This is a truly terrible company. Do yourself a favour and find a company that has your best interests at heart and who wants to help your business succeed as opposed to this one that uses pressure sales tactics to force you into a 3 year contract. Anyone worthwhile in this industry has no need to tie you into such a term as if they provide the service they say they can you won't want to stop using them.

Date of experience: June 18, 2021
Michigan
1 review
10 helpful votes
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Their web site has NO custom ability what so ever. If you want to change the color of your back ground (HTML 101) That will be 600.00. Want to change your type face? Nope can't do that. Want to imbedded video? Come on its 2019... that's custom!

The site lacks any basic functionality. Its designed for Real Estate Agents with ZERO tech skills. We thought going with the MOST EXPENSIVE solution was going to being us EXPENSIVE results.

Instead, I'm having a wonderful guy in Pakistan, now fix the awful site REW provided us, so we can have the custom website we expected.

Go on Fiverr, and you will find a couple hundred people with more experience who will be more than willing to build you a CUSTOM site.

Date of experience: November 1, 2019
Colorado
1 review
0 helpful votes
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Our team continues to be impressed by the product and quality of support provided by Real Estate Webmasters. REW has worked with us through countless customizations, and has created a beautiful site that is perfect for our brokerage. Aside from the design, the support team is knowledgable + easy to reach, and our amazing account manager is always available + willing to assist. We look forward to seeing what REW comes up with next!

Date of experience: February 20, 2023
Canada
1 review
13 helpful votes
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I'd be the first one to write a comment about this company. Century21 transitioned from Where To Live provider to REW we were told at the office this is one of the best company. I am a novice techy guy that can create basic website, can understand basic coding and host website but man this platform is an overhype Wordpress that has limited functionality. I have more function that this company can offer when I used to host my wordpress website, any company like Weebly, Wix, godaddy have better function and user friendly that this company have. And the sad part is it took them more than one year and when it finally rolled out its full of bugs! Come on guys its 2020!

Date of experience: February 5, 2020
Texas
1 review
21 helpful votes
Follow Morad F.
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These guys are nice until you pay them. Even though I was paying over $500 per month for support, they literally told me that if it is an update that I can make on my own, that they will simply provide me with the instructions to do so and they will not make the update. BTW, I rarely have ever asked them to do any updates for me even though I pay them $500 per month for support... I was blown away! Needless to say, they are FIRED!

Date of experience: May 24, 2019
North Carolina
1 review
8 helpful votes
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I enlisted REW to develop a website for our firm. I knew it was going to cost me a little more with REW, yet as the months (into over a year) went on it was clear they did not have the programming knowledge, and more importantly the ethics. We paid two, three times to rework ideas that were clearly in a mock a certain way. If we said we wanted red, they would do blue, and then charge you for the change. My project manager was only after grabbing more money. Very good at lip service, but NEVER delivered on one single promise. We eventually had to walk way from a very large sum of money after realizing a legal battle with a company not in the US, would be more hassle than it is work (use US base companies!). I would never recommend REW for any type of project on ethical/legal standards alone. If you are going with a template, there MANY other companies out there that do A+ work at a mere fraction of REW. REW lacks experience, and will spend your money to learn how to do something that would take a fraction of the time if their developers were skilled on the lowest levels. REW lacks the ethics, know-how and organization to deliver. You have been warned.

Date of experience: December 22, 2020
Canada
1 review
20 helpful votes
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They charge an arm and leg for basic work you can find at 1/5th the price. The tech itself is nothing special. Sales are a nightmare to deal with. Not sure why any self-respecting agent would choose rew. Much better options out there.

Date of experience: June 27, 2018
Canada
1 review
7 helpful votes
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WoW some crazy people on here LOL. REW is by far the cream of the crop! I have used many others and had NO where near the results! I would actually prefer if less people used them as it helps my business even more without real competition!

Date of experience: November 20, 2014
Canada
1 review
35 helpful votes
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Once they have you signed up at typically a huge cost for a site that is leased from them and not owned by you, there is constant pressure to upgrade to their latest version, and as of late a massive increases in hosting fees. Also huge rates for programming changes. They know how reluctant their customers are to walk away from costly customisations or to spend time on transferring site content and leads to a new platform, so they assume they have you by the balls. That's not going to work on me though. Buyer beware!

Date of experience: July 28, 2017
Delaware
1 review
25 helpful votes
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Are you kidding me!
April 5, 2018

This co bought ProStep marketing.
Appears my web site stopped operating and MLS links are failing to Link.
Response after my inquiry... (After one week for them to give me the appearance of resolving...) RealEstateWebmasters no longer supports the platform of ProStep marketing. Why then did they buy the Co? I was given no notice. How many agents have no clue their links are not working?

Date of experience: April 5, 2018

Overview

Real Estate Webmasters has a rating of 2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Real Estate Webmasters most frequently mention and customer service. Real Estate Webmasters ranks 1159th among Real Estate sites.

service
14
value
14
shipping
1
returns
2
quality
14