Personally they don't even deserve one star but I can't leave zero stars - STAY AWAY from this waste of time company.
I placed an order to be delivered, all details and contact details were provided at point of order, the delivery day came and went NOTHING. I called to chase first thing the following day and was greeted by mediocre customer services at best, all the advisors that I talked to were more interested in talking over me rather than actually listening - VERY FUSTRATING.
I wish I stuck with Interflora rather than wasting time and money with this company, the order has been cancelled, lets see if I get a refund. This was meant to be a happy occasion but PickupFlowers destroyed that.
PLEASE SAVE DISAPPOINTMENT AND FUSTRATION - STAY AWAY FROM PICKUPFLOWERS
Tip for consumers: DO NOT USE THEMAsk Mark about PickupFlowers
They were very quick to process, then told me there would be a 2 day delay in delivery.Told me I would getr a refund if it wasnt delivered on the renegotiated date 3 Oct.Delivery did not arrive after being told by the leading clowns Isaac and James that the delivery would be expediated through their "supplier" and if it wasnt delivered they would refund me.I gave up on 4 Oct and requested their payment (approx US100) to be blocked by my bank.On 5 Oct they had the gall to advise that they had delivered.No delivery was made.They are scum, liars, crooks, thieves.They are Indian with a skill to put together a website and prey on people who are trying to celebrate a special occaission.Any involvement of theses bastards will diminish any happiness or salutory feeling you may have had.My suggestion report them to scam watch, tell your friends, get payments cancelled by your financial provider.Does anyone want to come on a trip to India to find these c@#ts?If I had these bastards I would throttle them.INDIAN AUTHORITIES TRACK THEM DOWN AS THEY ARE GIVING THE GOOD PEOPLE OF YOUR NATION A BAD NAME!TO THE BASTARDS:GET A JOB YOU LAZY GOOD FOR NOTHING PRICKS AND STOP PREYING ON PEOPLE WHO COME TO YOU IN GOOD FAITH
Flowers arrived 2 weeks late! I had to call them everyday to follow up, eventually I cancelled my order and they confirmed they will give me a full refund. I then ordered from another company.The next day, the flower arrived from PickupFlowers and it was not what I ordered, I ordered for 2 dozens of gerbera and they only sent 1 dozen! When I called their customer service, they said they can only offer 50% off when they have confirmed that they will give me a full refund in the first place. Took at least a another couple of weeks for them to give me 50% of what I have paid. DON'T ORDER FROM THESE SCAMMERS! AWFUL AWFUL EXPERIENCE!
THESE PEOPLE ARE A BUNCH OF SCAMMERS!!! Sadly, so many people fell victim to their evil practices. I ordered funeral flower arrangement for my aunt in the Philippines for 20 September 2016 but the flowers never arrived. They were quick to charge my Visa card though. I rang up their Sydney telephone number 02 8006 1744 few times but these Indians did not offer a refund and all they could do was apologise. I reported them to Scamwatch (tel 1300 795 995). All victims should do the same. For others who are looking for services from flower companies, please do not allow yourselves to be the next victim.
Floral arrangements are quite nice, but for the price you don't get what you want: a reliable and timely service. Delays are the rule here, and if you don't take the time to harass them to get your flowers delivered "only" a few days late, it probably can take ages. I have used them four times for international deliveries and with one exception (the first time!) had bad experiences. I will never use them again.
Ordered a delivery to send to Malaysia on 5/9.
On 5/9 received an email from pickup flowers stated "We regret to inform you that we just heard from our local agent that the recipients place is very longer ransit area and very far from the delivery zone. Please let us know if we can proceed with the order at the earliest possible delivery date. (06/09/2016)".
I immediately replied the email by asking them to deliver by 9/6. But I have not receive any reply or heard from them since today 7/9. I contacted them through live chat on 7/9, feels like communicating to a Robot saying due to unforseen reason the delivery is not made yet, so I asked for a full refund, the representative says 'okay' and will take up to 5 business day due to bank policy. It will be very interesting to see if they will be successfully refund my money or will give a reason like 'due to unforseen reason.
I have not encountered with such a 'business' like tis before.
I recently ordered flowers through this company. First on the website it states total price with delivery and subsequently charge extra for delivery. I chatted on line and customer service had no answer. After I closed the chat, they offered my 15% discount which I did not see. I placed the order to be delivered in the prime location of Singapore. Delivery was not done in time with excuse unavoidable circumstances and too far. I sent many messages to customer service for discount promised. No reply so far. I have no feed back of quality from the recipient so far.
I found the company unprofessional and unreliable.
Placed an order to deliver flowers to my wife on her B'day. It was not delivered on time and I waited till 7:00 PM that day to call their customer service. The customer service guy had no clue why it was not delivered so he blamed on their suppliers. He was not helpful. I called again and reached an other customer service guy who told me that it was out for delivery and apologized for the delay. I was ready to cancel my order but he insisted that I wait for couple hours to see if it gets delivered. So finally it was delivered at 8:00PM, when the day was almost over. The order met my expectations. But anyway I'd like thank the delivery guy who took efforts to get it delivered on the same day despite all the traffic issues that he had to go through.
Please do not use this company bcuz they're a fraud. I ordered flowers for my girlfriend in the Philippines for her birthday this past February and the flowers never were delivered. They told me after many attempts to try to contact them that they would refund my money which was $70. I never got the refund and this is June. If you're ordering flowers online don't use this company , you will regret it..I am still contacting my resources to try to shut this company down. DON'T GET SCAMMED! !..BEWARE OF PICKUPFLOWERS.COM
If I could give no stars I would. In spite of confirming an order, could not deliver. When I enquired about a substitution, told me they couldn't deliver anything on the date I requested! Why sell your product in that case. Abysmal customer service which put the phone down on me, even when I said I would leave negative feedback - not interested. Clearly don't care about their business!
Stay away from this website. Check the image I have attached you will understand the story. I wasted my time and money calling them to respond to their poor services. Neither a refund nor a redelivery happened. Real bastards!! M*&^$^$F(*&^*.
I have never had any bad experience from online shopping in America. But these B......s* are black spot and i doubt where they are from. They took my money 10months ago and they dint deliver my product nor they are refunding my money. I have been told to wait 2 or 3 hrs everytime i try to talk or attempt to order something atleast. They are making me crazy...
I regret not reading the reviews before paying these bastards, they took the money, no delivery and now a month later, no refund. They keep telling you will get your money back, but nothing until now!! Biggest $#*!ers in the world, I hope they die as their business ASAP. Give my money back you bloody $#*!s!
They Delivered the order 1 day late, my sister finally got the flowers in Oslo Norway.
The quality of the flowers was not as in the picture but it was OK not that bad either.AT first I was very scared because I saw all these negative reviews I was thinking I got tricked... but Luckily It turned out to be fine.I'm not sure if this work with everyone though... For next time I would highly recommend websites which have option to pay with Paypal. Stick to them only.. It's the safest option.
Very upsetting... Why this kind of company are still in business? They do take money and don't deliver!!! My order was in Denmark, in Copenhagen! The company rep, Simon, said they are sorry and they will keep me informed! Very nice!
The product is COMPLETELY not as described.
I ordered this:
And what has come you can see on the screenshot attached.
I was promised that it would be delivered on the next day, but I had to wait 4 days without any assurance that it would be delivered at all. Their support talks like robots without any will to help.
Hi everyone....just read these reviews after placing my orders which was very stupid of me. totally bummed now that have been scammed...my card has already been charged!:(:(
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