Graze

I used to buy one of their snacks for a few years regularly but no more after this disappointing experience.

Found a pretty big piece of cardboard in a package so sent an email asking how to replace it. A member of the customer service team asked me to send back at my own cost and they would offer some goodies to cover the postage. I questioned them why I should be losing money when it's not my error and spending my own time to go to the post office. Then finally they sent me an envelope with a stamp on. I sent it back a few weeks later. No update for a month since. I chased them and finally they admitted that the cardboard came from their product from packaging and they offered me to replace the item, plus one extra packet.

The whole experience was painful and no, when they don't value clients I would never buy or order anything again from this company, never.

The order was promptly accepted and passed for delivery. Received quality goods in the shortest possible time. I recommend it.

I was told the first box was free, so I ordered one as well as an 8 box for a little later in October. But a couple days later I went to purchase something on a different website and my card kept declining. When I checked my bank account, I went from $34 to $1. I am NOT happy about your false advertising.
You better hope your snacks are perfection, because that was not cool!^

You can find anything and I'm impressed it is delivered on time with complete satisfaction. The foods have proven to be delicious. I will continue to order from you guys. Very satisfied

I got a free box from my university but I had to put my banking details in order to get the nuts.
They took me 7€ and after complaining several times and after talking to the manager nothing changed. 7€ for a bunch of nuts. Disgusted

Snacks are good but not much variety. Constantly getting one of the same or very similar. Have you tried investing in cryptocurrency, stocks and forex... i implore you to check out BTCPROFITUK. COM for lucrative investment deals. They've got amazing weekly ROI and they are very prompt.

It's always a nice surprise when opening the weekly Graze Box to see what delights have been sent that week. I have not had anything yet that I have not enjoyed. You would pay more for the snacks individually in the shops!

I have enjoyed my Graze packages each month. They are properly portioned and really yummy. I like that they deliver right to your door.

Along with just about everyone - I really really really hate these companies that get your bank details so they can stick their hands in whenever they like - and they market themselves as giving you the option to try them - BEFORE you make any commitment. I speak for everyone I have ever met and discussed this principle - or lack of - with.

Giving one's bank details - ie access to personal funds - generally hard earned and honestly earned in decent humans' books - in return for a bunch of snacks is not a 'free trial or a free box or a free anything'; it is precisely the antithesis of 'free'. Your wording should say ' give us access to your bank - unlimited - and we will chuck some nuts your way - IF you're lucky'... (According to some reviews if it does land, it's an erratic and random and not even particularly nice experience if you do get them... for many they don't even deliver yet they remove funds...)

I even read one that said Graze had managed to procure funds from an account from a person who had never even signed up.

Does that not say it ALL. With cherries on the top?

This lot need to come with a massive warning, closed down maybe...

The best review I read said nothing of what the stuff actually tastes like; if you read the reviews they generally focus on the haphazard and useless service, no phone lines, erratic funds withdrawn, alarming scammers basically.

If you're going to offer a free box - then give the customer what you say you are giving - on the advertising. Give them a free box to taste - and then - and only then ask them if they wish to set up a free for all access to their bank accounts.

I can't be bothered to go to Trading Standards yet - but will do soon I think. This lot have to be a US company, stooping this low to trick and deceive...

What is should say loud and clear is -'greedy multinational corp in the making yet we act like one already - we're gonna stick our big greedy hands into your account and you'll be begging and screaming and dying of frustration trying to cancel your sub - (oh sorry did we forget to mention TOO that we're a subscription service you can never get away from and we don't do phone or customer service) - in return for a box of quasi-healthy stuff you'd probably never go near if we hadn't lured you in by this total scam'. That's a bit wordy - maybe they should just shut down but before they do that - spend a lot of time reimbursing people: not just the people who they did rip off - but all the people who spend their precious time reading the 'free box' nonsense - and who then spend more time going on to their website to claim their 'free' box. Yes - even those of us who thankfully were spared the sleepless nights of this lot having access to your account - even we are concerned that companies who lure in customers via subscription services - are in existence! It's called having a basic moral compass and no dollar signs in your eyes.

And the marketing. The number of trees this company must have chopped down. Years now - it's been - that those annoying coupons fall out... Of every magazine and envelope - out they fall...

I love receiving my box of treats every 2 weeks. They always have great variety. The fact you can review each box is also so good so you never have to receive a product you don't like again and again!

WOW. I am rarely impressed with a company but Graze and their customer service is past amazing. I thought I was having a billing problem and contacted Risa. She not only handled her part but went as far as research the charges and pass along all the info I needed to get a refund from another company. Is that service or what? I can't say enough good things about this company. The food is delicious, packing excellent and service perfect.

I signed up initially with the free code on the inside of one of the packets I bought. Have paid for two boxes since. Nothing ever arrived. Absolute joke.

Never received products yet they charged my credit card every week. When i finally realized what was happening they refused to refund my money. I never got their snacks yet paid over 100.00 dollars. The delivery company they use is a freight company with no tracking information. How convenient. No telephone customer service. Save yourself aggravation and buy your snacks at whole foods

I got this thinking it was a good idea and a way to get new snacks. The snack packages are small, and not very good. Also the website makes you commit to ordering a week and a half in advance. Everything else on the internet is moving to 2 day notice, why so far in advance. Feels like they are trying to jam their customers with food they dont want.

Very pleased with the service & quality of the snacks. My husband & I are dieting and the snacks really help us curb our cravings for things we shouldn't choose!

Almost got sucked into the free sample offer, I filled out the online application until I go to credit card information. I stopped and read the terms and conditions and basically saw that subscribers give up all of their rights. Alarms in my head went off and I started reading the reviews... YIKES! That's too bad, their concept could have worked if they put the customer first.

I was introduced to Graze after seeing a Groupon for their service. I was intrigued and promptly made my purchase. I have enjoyed having healthy, tasty snacks delivered to me. The benefit of the service is variety and portion control. I like that I can rate the snacks so as to not get something I didn't care for in the future or will get something I really liked more often. I have continued with the service long after the Groupon deliveries were finished. I would highly recommend Graze!

I got an email that they were stopping the subscription service in my area (north FL), but I'm seeing that many have received the same message all over the country. The messaging should have been more honest and provide clarification on how their products will be available in the future.

The snacks are a great pick me up during my afternoon. Instead of reaching for chips I check my graze box. I really like the portion control. I bought the share boxes a couple of times to share with others. The dried fruit is really high quality.
My graze box is just something nice to do for myself.

Love graze! Foods great! Always excited for my graze box when i come home monday <3

I liked only 2 snacks but they kept send in the same snacks over and over and over again and I got tired of those snacks

I really like graze. I enjoy eating the snacks. They are very nutritious and taste good.

Experienced great customer service with Graze. Quick replies and very helpful. Snacks aren't half bad either!