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ESPOW
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ESPOWReviews 53

3.3
espow.com

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ESPOW Reviews Summary

ESPOW has a rating of 3.3 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ESPOW most frequently mention and customer service. ESPOW ranks 190th among Computer sites.

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India
1 review
0 helpful votes
Follow Shiva g.
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Win daily lucky winner diamond and DJ alok and you know I love u so bad that I'm a bit more of youvhm

Date of experience: December 23, 2021
Hong Kong
2 reviews
1 helpful vote
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Cant open
October 14, 2017

But I cant open it now? I love it before and buy lots of things from them. Why? Can anyone tell me?

Date of experience: October 14, 2017
Canada
2 reviews
0 helpful votes
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I purchased 3 pairs of adidas shoes, over $300 and not one pair is correct. They are all the wrong colors and sizes and they're dirty! I'm so sad and grossed out and no one will email me back, there is no invoice or shoebox (fakes too) to do a return with. All from Shanghai, please let's get this website shut down! This is so wrong, just more thieves:,(

Date of experience: August 10, 2015
GB
1 review
0 helpful votes
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I ordered this on 11/04/2014 (about a year ago). Battery has just faded. So it did the 1 year, but I am disappointed. Battery was cheap of course, but I had to pay Customs Import Duty on it!
I won't be ordering again from Espow. Best avoided.
K Hawkins
Wells, Somerset, UK

Date of experience: May 5, 2015
Oklahoma
1 review
3 helpful votes
Follow S B.
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I ordered 6 Lipo batteries for the Syma indoor helicopters that my grandson and I fly when we are able to get together on Oct. 22nd of this year and after not even receiving an e-mail confirming ESPOW had received my order, I e-mailed the company to inquire if the order had in fact been received. I received a response on Oct. 25th that the order had been received on Oct. 22nd and that payment had been confirmed that same day. I was also told in the Oct. 25th e-mail from ESPOW that I should expect to receive the order in 7 to 14 business days. Today is Dec. 15th and I still HAVE NOT received my order and I'm starting to think I never will. I have e-mailed ESPOW several times asking what the problem is and Janet from ESPOW keeps telling me in replies to my inquiries that my order has been shipped and is on the way but the United States Postal Service seems to have no record of the tracking number ESPOW provides. I have placed a lot of on line orders with numerous companies over the years and ESPOW is by far the WORST company I have ever encountered. In my last e-mail I asked that they either re-ship my order or refund my money and I was told that ESPOW would be happy to give me a discount on my next order... AS IF I WERE FOOLISH ENOUGH TO EVEN THINK OF PLACING ANOTHER ORDER WITH THEM!

I would strongly advise anyone and everyone to avoid purchasing anything from ESPOW! In my opinion they are an internet scam, nothing else

Date of experience: December 15, 2014
GB
1 review
1 helpful vote
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I bought an Autocom CDP+ Diagnostic tool at Espow website at an unbelievably cheap price. At first I thought it was not real but then went ahead and bought it. Delivery was on time. When I installed the device software on my computer I could not believe how lucky I was to get a perfectly working device but so cheap. I will keep on buying at Espow website and take advantage of the extraordinary cheap prices while it lasts. Customer care was the best ever. We kept in touch and they helped me through the process of installation in an amazing way. Thank you ESPOW team!
N. B. I recommand

Date of experience: October 29, 2014
Australia
1 review
0 helpful votes
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Chasing my refund for a while now... send me Chinese based mobile phone, send it to them, although you cant send mobile phone batteries! I had to lie in declaration, to send it to them, and they are bul$#*!ing me ever since!

Because of their chinease mobile phone, my paypal acc. Was closed, as i was a risk to them... they hold my money for 180 days!

But thats another story...

DO NOT DO THE MISTAKE OF BUYING ON ESPOW... HERES FEW WORDS FOR GOOGLE SEARCH: ESPOW SCAM, ESPOW FRAUD, ESPOW THIEVES, ESPOW DISHONEST, DO NOT USE ESPOW,
You can see in the reviews here, their respond is always the same, just copy & paste, just giving bull$#*!t empty respond

Date of experience: October 27, 2014
Spain
1 review
1 helpful vote
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Hace mas de 15 días lo compre y pague para q llegara por dhl en una semana o menos. Todavía estoy esperando, como mañana no este aqui anuló el pedido ya que pague con paypal,

Date of experience: October 16, 2014
Spain
1 review
3 helpful votes
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Es mi primer pedido a Espow, una tablet y su funda. El precio y la atención inmejorable y la rapidez muy buena teniendo en cuenta que me ha llegado en 15 días, por correo ordinario y sin pagar tasas adicionales.

It's my first order Espow a tablet and its cover. The price and excellent care and very good speed considering that I have received in 15 days, by mail without paying extra fees.

Date of experience: July 15, 2014
Texas
1 review
4 helpful votes
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I ordered a majic ball light and I am very satisfied with your product. I would definitely order again from this website even though it took about four weeks to arrive it was worth the waiting! Thanks espow

Date of experience: July 14, 2014
Italy
1 review
2 helpful votes
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We made the order on 30/6, ESPOW send me lOK for delivery on 2/7 and the item has arrived on 7/7 in Italy with extra payment for DHL that we choose.
ThanKs to Mrs Alice for fast reply and delivery.
Important information: the tablet CUBE has no manual but i've knew allready that's
Not available so i download it
There are also extra fee to pay in the douane 29 Euros in Italy

Thank You

Date of experience: July 10, 2014
GB
2 reviews
6 helpful votes
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Dreadful
June 30, 2014

Dreadful. I didn't even order from this company but found my order hijacked by them. My 2-5 day UK delivery with a Royal Mail tracking number has turned into a 4 weeks and waiting ordeal with an item that is coming from either Singapore or mainland China (depending on the latest email update). And don't expect Paypal to step in when you find that your UK order turns into a far more expensive proposition with the imposition of import VAT. They appear to be uninterested in the fact that this company pretends to be UK based, and places cross-border orders without the customer's authority. I'm without my battery or my money.

Date of experience: June 30, 2014
Sharon H. ESPOW Rep
over a year old

Sharon H. [ESPOW Rep]
Dear Customer,
Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible. You can also directly email us at cs@espow.com. We will definitely offer you the best solutions.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

Florida
1 review
4 helpful votes
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So far I have not received the item but can not complain about the customer service team. I have been in contact with them regarding delivery and they respond very quickly.
I was also e-mailed the same day I placed my order and informed that the item was no longer available. They offered the later model (better spec) at no extra cost.
I hope the order arrives but so far my experience is very positive one.

Date of experience: June 26, 2014
GB
1 review
4 helpful votes
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The service is really good there. Some problems appeared at first but then they solved them very quickly for me. Great Service! Will buy from them soon.

Date of experience: June 4, 2014
Sharon H. ESPOW Rep
over a year old

Dear Customer,

Thank you for sharing your shopping experience with us! We feel so happy that you have enjoyed the shopping at espow.com. Customer satisfaction is our NO. 1 priority; Espow will never stop the efforts to be better and better. Thanks for your support!
Please come back to espow to have a look and we are always looking forward to serve you again. Thank you!
Have a nice day!

Best Regards,
Espow.com

Virginia
1 review
3 helpful votes
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I purchased a Multipoint Speakerphone Bluetooth and I cannot get it to work. I need to know how I can get a manual. I watched the Youtube demonstration but it really was not helpful.

Date of experience: April 11, 2014
Sharon H. ESPOW Rep
over a year old

Dear Customer,

Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

Hong Kong
1 review
3 helpful votes
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My husband ordered a receiver on this site. I am very worried after I googled espow. I thought we lost the money, but the receiver arrived in good condition. It's still working after I used it for some time. I will order from them again.

Date of experience: April 9, 2014
Canada
1 review
3 helpful votes
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It is such a horrible experience shopping at their site. I ordered a pair of sandals and bridal gloves to wear them in 2014 May. Ordered was confirmed back on 2014 Jan 21. It is now END OF MARCH, and I am still waiting for my parcel. They provided a tracking number. But it only said "parcel had left origin country".

I would rather pay a bit more shipping fees and shop at Amazon or Ebay.

Date of experience: March 25, 2014
Sharon H. ESPOW Rep
over a year old

Sharon H. [Espow Rep] Dear Customer,
Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

GB
1 review
3 helpful votes
Follow Ray D.
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I ordered a laptop battery "delivered from our UK warehouse in 2-4 days". After 5 days emailed them (UK phone is just an unmonitored answer phone) to be told it is being shipped from HongKong and will be another 20 days!

I told them I needed the item for a training course so cancelled the order and got one from Amazon. The said it had already been shipped, but to decline delivery etc. etc. Etc. Returns policy means it would cost about £40 to send it back! Transpires that despite their assurance that they couldn't cancel the order as it had been sent, it wasn't even posted until the 13th March!

In short, PayPal just declined my claim because they are wet flannels who don't wan to upset the biggest payer, and I now have a battery (delivered after almost a month!) which I neither want or need.

I have reported this Company to Trading Standards in the UK who were horrified at what they are doing, and I am today contacting HM Customs to inform them of the declaration of a "gift worth $7" on the package, which was actually a commercial sale worth in excess of $60! Another illegal activity!

Total SCAM and a to be avoided like the plague!

Date of experience: March 20, 2014
Australia
1 review
4 helpful votes
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I ordered an extension battery from Espow- it cost $120 in my local currency.

It worked for a few times, then failed.
I contacted them about it, after some time they asked me to send it back to be repaired. I did so at my cost (a further $36). Finally it was returned and after about two weeks it has failed again.

I contacted them about it and their response was that it is now out of warranty, and that I can buy a new one if I want. Why would I want to do that?

I think under the circumstances it would be fair to give me at least some of my money back. Very disappointing,

Date of experience: February 11, 2014
Canada
1 review
3 helpful votes
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Dec 2013 bad experience
December 18, 2013

Dec 2013 bad experience. Ordered a replacement battery for my daughters computer nov 29, it is dec 20 and they have no record of the order even though they have taken paypal payment. I had to initiate dispute and claim with paypal. When you hear bad reviews, they are real. No one makes them up, people are annoyed and frustrated with their experience and they make the effort to help others avoid the bad experience. The good reviews can be concocted by the offending web site to attempt to offset the bad reviews. It is a numbers game, the bad guys get it, they overwhelm the bad reviews with concocted good reviews to create doubt in your mind. Face the truth, if you are seeing some bad reviews that span time for a web supplier... The truth is they are worth avoiding. I hope this note helps you avoid the bad experience and waste of time I have had with Espow.

Date of experience: December 18, 2013

From the business

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espow.com
Hong Kong, Hong Kong