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ESPOW
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ESPOW

espow.com
Canada
2 reviews
0 helpful votes
Follow Misty S.
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I purchased 3 pairs of adidas shoes, over $300 and not one pair is correct. They are all the wrong colors and sizes and they're dirty! I'm so sad and grossed out and no one will email me back, there is no invoice or shoebox (fakes too) to do a return with. All from Shanghai, please let's get this website shut down! This is so wrong, just more thieves:,(

Date of experience: August 10, 2015
Canada
1 review
3 helpful votes
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It is such a horrible experience shopping at their site. I ordered a pair of sandals and bridal gloves to wear them in 2014 May. Ordered was confirmed back on 2014 Jan 21. It is now END OF MARCH, and I am still waiting for my parcel. They provided a tracking number. But it only said "parcel had left origin country".

I would rather pay a bit more shipping fees and shop at Amazon or Ebay.

Date of experience: March 25, 2014
Sharon H. ESPOW Rep
over a year old

Sharon H. [Espow Rep] Dear Customer,
Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

GB
1 review
0 helpful votes
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I ordered this on 11/04/2014 (about a year ago). Battery has just faded. So it did the 1 year, but I am disappointed. Battery was cheap of course, but I had to pay Customs Import Duty on it!
I won't be ordering again from Espow. Best avoided.
K Hawkins
Wells, Somerset, UK

Date of experience: May 5, 2015
GB
2 reviews
6 helpful votes
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Dreadful
June 30, 2014

Dreadful. I didn't even order from this company but found my order hijacked by them. My 2-5 day UK delivery with a Royal Mail tracking number has turned into a 4 weeks and waiting ordeal with an item that is coming from either Singapore or mainland China (depending on the latest email update). And don't expect Paypal to step in when you find that your UK order turns into a far more expensive proposition with the imposition of import VAT. They appear to be uninterested in the fact that this company pretends to be UK based, and places cross-border orders without the customer's authority. I'm without my battery or my money.

Date of experience: June 30, 2014
Sharon H. ESPOW Rep
over a year old

Sharon H. [ESPOW Rep]
Dear Customer,
Thank you for sharing your shopping experience with us! We would like to give you our most sincere apologies for not meeting your expectations while shopping at espow.com. Please contact our customer service team with your order number at www.espow.com, so we can solve this problem for you as soon as possible. You can also directly email us at cs@espow.com. We will definitely offer you the best solutions.

Customer satisfaction is our NO. 1 priority; We hope you could give us another chance to meet your shopping expectations! Espow will spare no efforts to make you a happy customer.

Best Regards,
Espow.com

Hong Kong
1 review
3 helpful votes
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My husband ordered a receiver on this site. I am very worried after I googled espow. I thought we lost the money, but the receiver arrived in good condition. It's still working after I used it for some time. I will order from them again.

Date of experience: April 9, 2014
Texas
1 review
4 helpful votes
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I ordered a majic ball light and I am very satisfied with your product. I would definitely order again from this website even though it took about four weeks to arrive it was worth the waiting! Thanks espow

Date of experience: July 14, 2014
Florida
1 review
4 helpful votes
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So far I have not received the item but can not complain about the customer service team. I have been in contact with them regarding delivery and they respond very quickly.
I was also e-mailed the same day I placed my order and informed that the item was no longer available. They offered the later model (better spec) at no extra cost.
I hope the order arrives but so far my experience is very positive one.

Date of experience: June 26, 2014
Australia
1 review
4 helpful votes
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I ordered an extension battery from Espow- it cost $120 in my local currency.

It worked for a few times, then failed.
I contacted them about it, after some time they asked me to send it back to be repaired. I did so at my cost (a further $36). Finally it was returned and after about two weeks it has failed again.

I contacted them about it and their response was that it is now out of warranty, and that I can buy a new one if I want. Why would I want to do that?

I think under the circumstances it would be fair to give me at least some of my money back. Very disappointing,

Date of experience: February 11, 2014
GB
1 review
1 helpful vote
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I bought an Autocom CDP+ Diagnostic tool at Espow website at an unbelievably cheap price. At first I thought it was not real but then went ahead and bought it. Delivery was on time. When I installed the device software on my computer I could not believe how lucky I was to get a perfectly working device but so cheap. I will keep on buying at Espow website and take advantage of the extraordinary cheap prices while it lasts. Customer care was the best ever. We kept in touch and they helped me through the process of installation in an amazing way. Thank you ESPOW team!
N. B. I recommand

Date of experience: October 29, 2014
KR
1 review
7 helpful votes
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I've placed at least Ten orders with Espow for car electronics over the last few years. I haven't met too many problems. Some little mistakes, the customer service can deal with them well. Never had any problems so figured it was time to put in a good word. Prices are good, packaging is fine and shipping/order notification has always been prompt.

Date of experience: August 23, 2013
GB
1 review
4 helpful votes
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The service is really good there. Some problems appeared at first but then they solved them very quickly for me. Great Service! Will buy from them soon.

Date of experience: June 4, 2014
Sharon H. ESPOW Rep
over a year old

Dear Customer,

Thank you for sharing your shopping experience with us! We feel so happy that you have enjoyed the shopping at espow.com. Customer satisfaction is our NO. 1 priority; Espow will never stop the efforts to be better and better. Thanks for your support!
Please come back to espow to have a look and we are always looking forward to serve you again. Thank you!
Have a nice day!

Best Regards,
Espow.com

KR
1 review
9 helpful votes
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I am a fresh man here in Jabber. But what I reviewed is real. I am also a new customer on Espow. I am a lover for little new things especially the electronics which can bring the convenience to my life. Espow met my requirement. Previously, I bought the goods from Amazon or Ebay, but I found there are too many different business on it. Now, Espow just come up with one company, so they can provide the better service.

Date of experience: August 20, 2013
Georgia
1 review
2 helpful votes
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Having the same problem... will not return emails... will not answer phone... and the stupid phone is not a 800 number... has been "processing" a product that was "in stock" when ordered AND PAID FOR on credit card (thank goodness) 18 days ago. Sent message today that I will dispute the charge and cancel the order if they do not contact and/or send the item. Will never use them again!

Date of experience: May 3, 2012
KR
1 review
10 helpful votes
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Yes, my reviews will help others to know more about Espow. I have read many negative reviews about Espow, but most of them are the older reviews which was wrote in 3 years ago. I want to say, as the latest years' development, they became more and more specialized and more considerate, I have purchased on the site for many times, never met the fraud cases, every trading is OK, they delivery the products with good quality in a low price on time, it is a reliable site.

Date of experience: August 15, 2013
China
1 review
9 helpful votes
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I have been shopping with Espow for years without a problem. I haven't known that there is a site for reviewing. Then I will share my experiences on Jabber later on. This time I bought some baby clothes as I saw they were doing a promotion. The baby clothes is so cheap, most of them just charged for $9.99 USD, even it is Free Shipping. Now I have received the clothes, all of them are OK, they are beautiful and in a good quality. I feel satisfied with Espow.

Date of experience: August 18, 2013
KR
1 review
3 helpful votes
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This time i only bought this sensor alone. And fit it in my car. They are very smart, and help me detect the obstacles accurately. I like it. Now everything is in good condition. I didn't realize that this kits would be worked so perfect! I am so happy to buy from you. Thank you!

Date of experience: September 12, 2013
Hawaii
1 review
1 helpful vote
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FRAUD
September 18, 2013

FRAUD. Do NOT purchase or even go to this site! Experimented with this site after reading all the horrible reviews and purchased a Universal lens attachment for my phone... immediately took my money out of my account then a day later said my purchased product was out of stock and to wait 7 days. Now trying to get a refund and I know for sure there's going to be issues. Anybody with common sense will know ESPOW is a complete SCAM. This site should get no stars.

Date of experience: September 18, 2013
Colorado
1 review
3 helpful votes
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Solar Battery Charger ESOLARC37

Misleading electronic product information on solar battery chargers

Incomplete, misleading and confusing solar battery charger features, components and supply location.

The owners manual in english is poorly written (why the chinese website owners will not hire english writers for advertising and product use is ****** and unprofessional).

This product was missing a U.S. charger plug, if you cannot use the European plug it is your problem. Watch out for Accessories versus Standard Accessories or you will be missing necessary operational components at delivery.

The site implies live phone customer service (just try it, no way); email only. Nice when you want answers about product details and the email reply is from a writer with fragmented English skills.

Good luck solving problems after you have paid, in advance of course.

Date of experience: August 7, 2010
KR
1 review
2 helpful votes
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Good Gift!
September 3, 2013

Good Gift! My brother's birthday is approaching and his watch was lost. So i think this Tri-band watch phone must be a great gift for him. Its price is affordable and every things work fine. He must like it when he see it.

Date of experience: September 3, 2013
KR
1 review
2 helpful votes
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Bought this parking sensor last week, and received it just now, everything is in good condition, I am gonna to install it myself. This parking sensor is decent, as good as what I expected. Very easy to fit and works perfect. Thanks for your professional & prompt customer service.So rapid delivery.

Date of experience: September 15, 2013

Overview

ESPOW has a rating of 3.3 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ESPOW most frequently mention and customer service. ESPOW ranks 192nd among Computer sites.

value
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