ESPOW

Dec 2013 bad experience. Ordered a replacement battery for my daughters computer nov 29, it is dec 20 and they have no record of the order even though they have taken paypal payment. I had to initiate dispute and claim with paypal. When you hear bad reviews, they are real. No one makes them up, people are annoyed and frustrated with their experience and they make the effort to help others avoid the bad experience. The good reviews can be concocted by the offending web site to attempt to offset the bad reviews. It is a numbers game, the bad guys get it, they overwhelm the bad reviews with concocted good reviews to create doubt in your mind. Face the truth, if you are seeing some bad reviews that span time for a web supplier... The truth is they are worth avoiding. I hope this note helps you avoid the bad experience and waste of time I have had with Espow.

I ordered a swimsuit off espow that I had seen on Victoria's Secret. I placed my order on January 18 and was told that I would receive an email once my order was shipped. At least 2 weeks had gone by and I did not hear from them. I called on February 9 and no one answered. I then left a message and never got a call back. I could not cancel my order through paypal because no charges were on my account.

On Feb. 14 I emailed espow and told them to cancel my order. Just a few hours later I got a reply saying that my order would arrive in a few days and to be patient. My order came early morning on Feb. 16.

Although I love my swimsuit... this site is bull$#*!. It $#*!s around with people until they complain. I WOULD NOT recommend this site to anyone!

Oh my god, so many negative reviews! I'm afraid that someone was talking nonsense. I just want to say something true about my purchase experience. I bought a doorphone from Espow a few days ago. About $170, one displayer with one camera. With high-sensitive touch panel which is fashionable. I installed it on my wall outside and inside. Have used for half a month. I think it is good thing for our country houses. I can see the visitors clearly through the doorbell before I open the door. And also it can save many pictures of visitors who came. I paid the money for the worthy products.

Just thought I'd say that the site isn't a scam they are just very very slow. I ordered a cell phone case on Sept 23 and received an email outlining my order and another email on the 24th saying the order was received. Then I heard nothing until Oct 7th when I received an email saying it was shipped. It arrived on Oct 10th. So the shipping itself was pretty fast but no idea what was going on for the two weeks between the order confirmation and when it was shipped. I don't mind, I love the case. It was well packaged and seems like good quality.
So if you want something quickly, don't order from here, but if you don't mind the wait then it's not a big deal. It seems like a lot of people on here panicked while they were waiting... doesn't mean it's a scam.

Purchased parking sensor kit. Received the camera but nothing else. Contacted the company to inform me of the mistake, but can never to seem to get any resolution on this. They requested that i send the camera back so they can send me the entire order instead of sending me what i paid for. They mentioned that they never send partial orders, but based on what others have complained about, they don't send anything complete. I don't recommend that anyone does business with them at all. I have never had to run a track meet just to get an issue like this solved. I hope they go out of business.

Ordered a bluetooth car mirror to be taken abroad, and waitied for long. Finally got an email from them:

We are sorry to tell you that the ECPA8 is out of stock in the market.We looked for it from many suppliers but can not find it. Refund will be arranged tomorrow. Please check your account recently.

Sorry for the inconvenience brought to you.

Yours sincerely,

Espow Service Team

Betty

This makes me so annoyed as I don't have time to place an order and get it delivered before I leave.

Espow also uses the url www.espow.co.uk. I thought I was buying from a UK company but I was so wrong. The rubbish item came from Hong Kong.
I bought a laptop battery and immediately realized that I had made a huge mistake.
No Receipt, no customer service, no item, no refund, no respect of cancellation, wrong item description, wrong delivery time, etc.
I think this is just another way for the CHINESE to get back at Western Countries. They know there is nobody to prosecute them.
We should boycott PAYPAL also, for continually allowing these obviously fraudulent online companies to do business through paypal. Paypal is of absolutely no help when it comes to resolving issues with these unscrupulous webshops. Paypal is only interested in the money it gets from them, not in the customers who suffer at their hands. Because we're not Paying to use paypal, paypal dont care about us the consumer.

Purchased a battery for my L300D Toshiba laptop on the Sunday, by the Tuesday I still hadn't received any confirmation of the order. I immediately became suspicious (I am very cautious when it comes to online trading) so I tried to contact them on their telephone numbers both for the UK and the USA. Both numbers had a recorded message saying they were busy and that if you need to contact them please do it via their website.

I contacted them through their website and never heard from them, so I put through a dispute via Paypal to refund my payment and lo and behold 24 hours later they contact me via email with the following:

[i]Thanks for your order.

We have cancelled your order and will refund to you today.

Pls check your account recently, the money will be back in 2-3 days [/i]

This company is a scam and uses many different http addresses. My advice would be to stay well clear or use Paypal for any dealings with this company.

I ordered firewire card for my laptop. After not hearing anything from them for over a week, I ordered a similar item on Amazon and wrote to Espow asking to cancel my order.

Three days later, and four hours after the adapter arrived from Amazon, and hours after 5pm Friday I received two emails from Espow. One to inform me my item had shipped more than 10 days after I ordered it, and a second email from customer service telling me to get lost when it came to returning the item they shipped days after I requested to order be canceled.

My order is now, 14 days after ordering, still in Hong Kong.

I would not recommend this online retailer to my worst enemy.

Chasing my refund for a while now... send me Chinese based mobile phone, send it to them, although you cant send mobile phone batteries! I had to lie in declaration, to send it to them, and they are bul$#*!ing me ever since!

Because of their chinease mobile phone, my paypal acc. Was closed, as i was a risk to them... they hold my money for 180 days!

But thats another story...

DO NOT DO THE MISTAKE OF BUYING ON ESPOW... HERES FEW WORDS FOR GOOGLE SEARCH: ESPOW SCAM, ESPOW FRAUD, ESPOW THIEVES, ESPOW DISHONEST, DO NOT USE ESPOW,
You can see in the reviews here, their respond is always the same, just copy & paste, just giving bull$#*!t empty respond

I ordered a laptop battery "delivered from our UK warehouse in 2-4 days". After 5 days emailed them (UK phone is just an unmonitored answer phone) to be told it is being shipped from HongKong and will be another 20 days!

I told them I needed the item for a training course so cancelled the order and got one from Amazon. The said it had already been shipped, but to decline delivery etc. etc. Etc. Returns policy means it would cost about £40 to send it back! Transpires that despite their assurance that they couldn't cancel the order as it had been sent, it wasn't even posted until the 13th March!

In short, PayPal just declined my claim because they are wet flannels who don't wan to upset the biggest payer, and I now have a battery (delivered after almost a month!) which I neither want or need.

I have reported this Company to Trading Standards in the UK who were horrified at what they are doing, and I am today contacting HM Customs to inform them of the declaration of a "gift worth $7" on the package, which was actually a commercial sale worth in excess of $60! Another illegal activity!

Total SCAM and a to be avoided like the plague!