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CheapOair has a rating of 4.41 stars from 219,555 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention great service, easy process, and seat selection. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Frontier is starting to look like Spirit where they start out pricing the ticket at a low price and then charge for everything under the sun. Then you end up paying the same average amount as the other listed ticket prices. It is a dubious plot to obtain a passenger's capital, so I will observe their services and see if it measures up to the other airlines that charge the same amount out right. If not, I will give a just review and expose it all on my social media platforms. Thank you,
The reservationist was awful and I ended up very unhappy. First being handicapped I told her I needed an aisle seat towards the front. Then I found out she gave me a seat totally in the back of the plane. I cannot walk that far and I paid extra for the seat, insurance and changing fees. I also requested a wheelchair when I arrive 3 times and didn't see it added to the itinerary. She was not easy to speak with. My trip is starting off on a bad foot.
I'm 70 yrs old and whoever created this software had the older generation in mind and I thank you! My age group gets left out of many thing It's definitely a younger person's world. I'm a veteran from the Vietcom Era so I completely understand respect, accountability and acknowledgment!
Young ones today have not been taught those very important values.
The best options with the best price! Simple, it sells itself. Why in the same direction on Delta is it 1,238?
I really want Larry to be strongly awarded for his performance! He was very passionate, patient and took it slowly so I could write everything down on paper. I am disabled and I also don't trust the phone computers or texts. I am old school and believe in talking to a person. He was pleasant and supportive. I will continue to use cheapotickets and will refer my family and friends to you. Thank you Larry, you're
Fantastic!
Was referred by a friend
The last lady that helped me book the flight from STT to ATL was awesome! She gave the best customer service I've experienced in a long time. She helped solve my travel issues and took care my needs. Especially, gratifying for me after getting nowhere with another rep and reps from the airlines. Kudos to her and thank for her understanding, grace, and compassion as well!
Better prices than the airline. Knowledgeable and helpful reps.
Derrick was nice and helpful. I wanted to thank him, but your system disconnected the call once money was received.
Chose for last trip.
Frontier is starting to look like Spirit where they start out pricing the ticket at a low price and then charge for everything under the sun. Then you end up paying the same average amount as the other listed ticket prices. It is a dubious plot to obtain a passenger's capital, so I will observe their services and see if it measures up to the other airlines that charge the same amount out right. If not, I will give a just review and expose it all on my social media platforms. Thank you,
Because I thought it was going to be much cheaper but instead it ended up being the same amount as all the other ticket prices.
It was great however you need a system in place to notify the purchaser if the flight is still available for purchase in real time. I've experienced attempting to purchase a ticket while setting up the card details a didn't understand what might've happened. Did that mean I had to back out of the page to receive the update? Very frustrating. An also giving the customer exactly what they request in the filter. A not surrounding airport unless requested. Also, times of the day "morning,afternoon an evening" like your competitors.
Quick, user friendly. I loved the option at the end to be able to rent a car. We were not going to rent when I started the booking process, but due to discussion through the procurement of the airline tickets, we decided to rent a car and I was relieved I didn't have to go back in and start the process over for the car rental after buying the plane tickets, because the option to add to my order was there. I thought that was Excellent!
Have good past experiences with CheapoAir
Great customer service, and truly would recommend them. The representative that helped me was on top of it and followed up with my call as said
It was the least expensive flight for purchase
You have been very helpful. Thanks — we look forward to our trip. By the way, how do I reserve a wheelchair for my trip to and from SRQ and Washington Reagan Airports?
Jan Lutz
Smooth flight early arrival,great customer service plus the pilot had a great sense of humor and was even joking w the Passengers. Very friendly felt at ease throughout the flight. Definitely would recommend and travel myself to Frontier CheapOair. Thank you..
Because it was cheap
On a budget
Love Cheap O Air! I've been going through CheapOair for about five years now, and they've always been there for me no matter what even if the airlines cancel these guys take care of me can't say enough!
Because I love Cheap O Air
Very quick and simplified! Thank you for having the signs that showed it was alternative dates. I almost booked that! Whew! Great job!
It was one of the sites recommended by Affirm and I have used it before to book flights.
Just had a very bad experience with getting a confirmation on a purchase. I was told my purchase was declined. CC Comp said it was not declined. Wanted to charge me more than a $100 to rebook what I was actually approved for. Had a name and numb for Bank rep that no one wanted to speak to. Tried to bait me in with 1 price. Strong arm me into paying a higher rate to rebook same accommodations. Let the public be aware.
I chose because they were offering price and flying times that were more amenable to my needs.
Booking flight had wrong seats selected. Did not correct until 2 days. I declined insurance and other add on features. Five minutes after booking agent called and tried to upsell everything I already declined. Login to web site and seats are still in correct online and in app. I have confirmation from airlines with correct seats but does not match CheapOair. I now will need to call airline directly because I do not trust what the website says.
The seats on the airline website will be valid we changed the seat assignments directly with the airline so it will not show up on the confirmation, go with what is confirmed with the airline directly
Honestly, I like CheapOair.com much better than any of the other competitors. For some reason, prices seem to be cheaper and it's easier to navigate.
It was an appreciable experience. Would love to have an amazing journey day with this booking. Thanks for the quick and amiable assistance
I strongly recommend this site to book your trip. Additionally they have great agents to help you find the best deal
I was looking for the best deal
Yep its good and I always try to use cheapo air for my travel plans. Thank you so much for helping us out
This is the ONLY place to get your BEST flight, flight and hotel, or anything to do with travel. Thank you cheapoair.com for making my trip PERFECT again. BTW so simple to use. I love it.
It is the only place for me!
Easy to navigate, great prices and no bate and switch kinda business like Expedia does! I'm a big fan of CheapOair.
Great prices, easy to navigate and no price change of gimmicks like crappy Expedia does!
Simple and easy to book but yet to experience the travel part as my trip is not till next week. Thank you.
I really enjoy this website. It has been such a wonderful experience with my family. Thank you for everything you do.
Vacations are so expensive and CheapOair helps it make them reasonable
Alexia was amazing. Her efforts to help us find a suitable flight were pretty remarkable. She was incredibly patient and conscientious. We'll definitely use Cheapoair in the future.
It's the best site I have found that brings all of the information you need to book travel. It weeds out extraneous information of air travel, car rental, ground transportation and hotels so usually can make these decisions more quickly and with confidence. I highly recommend it.
I have used the site and also called to speak to someone in the past and relieved really great service and product that it was a no brained for me to book through CheapOair.com again.
Gain trust and grow your business with customer reviews.
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Thank you for your feedback. Please be informed that travel agencies work on a LIVE airline pricing system so prices are subject to change until ticketed. We apologize for the inconvenience.