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WPMU DEV

How would you rate WPMU DEV?
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Slovenia
1 review
1 helpful vote
Follow Andraž G.
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WPMU not only provides a great user experience and plugins. It also comes with the best support which helps you solve all the problems for your website. Shout out to Rakib.

Date of experience: August 24, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hey there,

Thanks so much for the excellent review! Glad to hear our awesome support agent Rakib helped out:)

Best regards,

Maryland
1 review
1 helpful vote
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Great Support Team
July 14, 2019

We had a problem with WooCommerce and Aditya was able to help me on a Sunday morning and get my problem solved when I couldn't find any answers on the forums or from WooCommerce itself. We are very impressed!

Date of experience: July 14, 2019
Florida
2 reviews
7 helpful votes
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EXCELLENT BECAUSE:
- short to no wait time
- friendly and going the extra Mile
- patient and willing to listen
- offering insight and education

They must be training their support staff well - as they know what we all know: CUSTOMER SUPPORT is essential for any business, and it is expensive to provide - as often it take TIME to be with a customer and take him to where he would like to go... and today, Katya did just that, with courtesy, expertise and patience!

We are quick to complain - but let's give credit where credit is due! - just started to use WPMUDEV as a host, and thus far, VERY impressed with their totally user friendly interfaced - stay tuned!

Peter Reck

Date of experience: September 27, 2019
Texas
1 review
1 helpful vote
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Jair Jaramillo,

Just spent an enormous amount of time with me correcting an issue that went beyond the pale of normal duties and is a shining representative in reaffirming why I think you are the best hosting and online 24-7 company on Earth. Having been with you as an Agency for five years you save my bacon whenever a crisis appears or just walk us through a problem and not walk away until that issue is resolved.

So give the man a bonus or something that tells the world that the "FORCE IN GREAT IN THIS ONE"

He deserves it.

Monty Benton
U.S. Webshark LLC

Date of experience: September 10, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Monty,

A big thank you for such an amazing review, we really appreciate that, and we can certainly agree that Jair is a fantastic support agent!

Happy to have you with us :)

Pennsylvania
1 review
0 helpful votes
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WPMUDEV vast array of tools helps with many important Word Press considerations. Tools to improve speed, strong protection and even assistance with Malware attacks makes this the BEST tool for Wordpress developers online.

Add to that, their STELLAR CUSTOMER SERVICE. Using my membership I can get a chat conversation 24/7 to ask any kind of question related to my website development. They help explain how to use their many terrific plugins and even hop right into my page (When I give them permission) to check things out and give me stellar advice - not only on their plugins but on any question I might have.

They will even do some research for you to help answer any questions you might have.

Date of experience: December 14, 2020
Ohio
1 review
2 helpful votes
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Between the great software the support and the responsiveness to custom ideas, WPMU has been an absolute godsend for doing what I want to do. Worth every penny.

Date of experience: September 4, 2015
California
1 review
6 helpful votes
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There are two types of companies I write reviews about: the ones I love and the ones I hate. Give me an awful experience, and I'm going to talk about it. Give me a great experience, and I'll talk about it even more. Over the past few days, I've been all over the web looking for places to talk about WPMU DEV. Why? Because I would be lost without them. I balked at the price tag and was a sure I would cancel after the trial period (which I kept track of myself, by the way). Then I had a reason to really need the support; they are the only people I've ever come across who will literally do whatever's needed to get and keep me up and running.It became crystal clear that though they're not perfect - no one is - WPMU DEV would be worth the price even if it only included the support. Add the plugins (admittedly buggy at times, but hey, they're free, and I've paid for way worse), the themes, the Upfront editor, the Academy, and other perks, and it's a bargain. So I guess that makes me a "sock puppet." It's funny how people who give a bad review so often have to accuse the positive reviews of being fake. Stand by your experience, and I'll stand by mine without accusing you of being a plant for the competition.

Date of experience: February 6, 2018
Canada
1 review
2 helpful votes
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I've purchased a year membership with WPMU DEV and I am very happy with their products, knowledge of their support staff and as well their daily blog. I can't recommend them enough, especially if you are just starting out with WP. Thanks again to WPMU DEV Support:)
Todd Karlen

Date of experience: October 25, 2015
New Jersey
1 review
3 helpful votes
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WPMU Dev is THE source for Wordpress MultiSite plugins and support. I've recently switched from 8 single site wordpress installations to 1 multisite network that houses all of my sites. This has been a very challenging move, but with the help of WPMU Dev, I have access to a wide array of plugins that are designed JUST FOR MULTISITE. And the best part is, most of their plugins integrate with each other. This alllows the greatest flexibility when planning the features of your site. And to top it all off, I've received excellent support on some very technical plugin customizations. Their developers really know what they are doing and they've often gone above and beyond to make sure that I can create the functionality that I need. This is a great company that is getting better every day. I can't wait to see what they come up with next...

Date of experience: April 3, 2014
Portugal
1 review
4 helpful votes
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WPMU offers many great plugins that allow us to deliver cost-effective Wordpress projects.
The community and support are of great value. The multi site network support is invaluable.

Date of experience: August 18, 2014
North Carolina
1 review
1 helpful vote
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Top Notch Support
August 11, 2019

WPMU DEV's support is awesome. No matter what kind of WP issue you are having, they are there to back you up! Shout out to Patrick for helping me today!

Date of experience: August 10, 2019
Illinois
1 review
1 helpful vote
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WPMUdev membership is like having my own staff of WordPress professionals on call 24 hours a day. Every question I have ever asked has been answered on the same day.
Thank you WPMUdev

Date of experience: January 8, 2016
Georgia
1 review
1 helpful vote
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I've used WMPUDEV products since their inception, and I'm a loyal subscriber to their blog, "The Daily Whip". My experiences with WMPUDEV products, services, and support have always been positive and stress-free. They stand by their word, and the 24/7 support is fantastic. I'm a small business owner in the web development field, and I highly recommend WMPUDEV products to my clients when applicable.

Date of experience: September 1, 2015
Australia
1 review
0 helpful votes
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It amazes me how keen they are to always help. I have been with them for going on three years and WPMUDEV has been my single best investment in my freelance business so far!

Date of experience: August 25, 2020
GB
1 review
0 helpful votes
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I have been using wp MU Dev for around 10 months, I love their support. The apps keep getting better and better and I am looking forward to what comes next.

Date of experience: August 7, 2019
DO
1 review
1 helpful vote
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I am using WPMU Membership 2 Pro and have had billing issues from the start, Dec 1,2015. It has now been three months and the following issues have not been resolved.

1. I receive PayPal payments from some members every month but there is no record of them in Users or Members. Of course M2P doesn't notify me of the payment because they don't acknowledge the member.
2. I receive PayPal payments from other members but there is no record of them in Billing, nor do I receive any notification from M2P that a payment has been made.
3. One member cancelled her PayPal subscription. I was notified by PayPal but M2P has no record of her cancellation and still shows her as an active member.
4. I currently have 132 invoices that have been issued. Of those 132 invoices, 41 of them have no names attached to them, and yet I have their money.
5. The most annoying problem of all is that my members receive emails saying their membership has ended AFTER they have made payments. Tech Support keeps telling me that this has been resolved, and yet it keeps happening and I have to write to my members apologizing once again for the mistake. This is no way to run a business. My reputation deteriorates with every blunder made by this plugin.

I do NOT recommend the WPMU Membership 2 Pro plugin!

Date of experience: February 3, 2016
Texas
1 review
0 helpful votes
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Long time reader and recent membership subscriber, their support is invaluable! Support tickets are answered surprisingly fast and resources are. So. Amazing.

Date of experience: February 7, 2017
Netherlands
1 review
0 helpful votes
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Security, speed optimizer, uptime/downtime, search engine optimization, image optimizer, hosting, dashboards and the best helpdesk/support.

Date of experience: July 24, 2023
New York
5 reviews
16 helpful votes
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Thank you Dmitris
January 8, 2018

These guys accomplished in 5 minutes what I was waiting on GoDaddy Support for over 50 hours just to hear back. Best thing is now my website's up and running again!

Date of experience: January 7, 2018
Portugal
1 review
0 helpful votes
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Enduring support people
December 6, 2016

Just great support. Although WPMU's Upfront has a very long learning curve, the support from them is great and enduring:)
They stay with you until everything is clear!

Date of experience: December 6, 2016

Overview

WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80