WPMU not only provides a great user experience and plugins. It also comes with the best support which helps you solve all the problems for your website. Shout out to Rakib.
We had a problem with WooCommerce and Aditya was able to help me on a Sunday morning and get my problem solved when I couldn't find any answers on the forums or from WooCommerce itself. We are very impressed!
EXCELLENT BECAUSE:
- short to no wait time
- friendly and going the extra Mile
- patient and willing to listen
- offering insight and education
They must be training their support staff well - as they know what we all know: CUSTOMER SUPPORT is essential for any business, and it is expensive to provide - as often it take TIME to be with a customer and take him to where he would like to go... and today, Katya did just that, with courtesy, expertise and patience!
We are quick to complain - but let's give credit where credit is due! - just started to use WPMUDEV as a host, and thus far, VERY impressed with their totally user friendly interfaced - stay tuned!
Peter Reck
Jair Jaramillo,
Just spent an enormous amount of time with me correcting an issue that went beyond the pale of normal duties and is a shining representative in reaffirming why I think you are the best hosting and online 24-7 company on Earth. Having been with you as an Agency for five years you save my bacon whenever a crisis appears or just walk us through a problem and not walk away until that issue is resolved.
So give the man a bonus or something that tells the world that the "FORCE IN GREAT IN THIS ONE"
He deserves it.
Monty Benton
U.S. Webshark LLC
Hi Monty,
A big thank you for such an amazing review, we really appreciate that, and we can certainly agree that Jair is a fantastic support agent!
Happy to have you with us :)
WPMUDEV vast array of tools helps with many important Word Press considerations. Tools to improve speed, strong protection and even assistance with Malware attacks makes this the BEST tool for Wordpress developers online.
Add to that, their STELLAR CUSTOMER SERVICE. Using my membership I can get a chat conversation 24/7 to ask any kind of question related to my website development. They help explain how to use their many terrific plugins and even hop right into my page (When I give them permission) to check things out and give me stellar advice - not only on their plugins but on any question I might have.
They will even do some research for you to help answer any questions you might have.
There are two types of companies I write reviews about: the ones I love and the ones I hate. Give me an awful experience, and I'm going to talk about it. Give me a great experience, and I'll talk about it even more. Over the past few days, I've been all over the web looking for places to talk about WPMU DEV. Why? Because I would be lost without them. I balked at the price tag and was a sure I would cancel after the trial period (which I kept track of myself, by the way). Then I had a reason to really need the support; they are the only people I've ever come across who will literally do whatever's needed to get and keep me up and running.It became crystal clear that though they're not perfect - no one is - WPMU DEV would be worth the price even if it only included the support. Add the plugins (admittedly buggy at times, but hey, they're free, and I've paid for way worse), the themes, the Upfront editor, the Academy, and other perks, and it's a bargain. So I guess that makes me a "sock puppet." It's funny how people who give a bad review so often have to accuse the positive reviews of being fake. Stand by your experience, and I'll stand by mine without accusing you of being a plant for the competition.
I've purchased a year membership with WPMU DEV and I am very happy with their products, knowledge of their support staff and as well their daily blog. I can't recommend them enough, especially if you are just starting out with WP. Thanks again to WPMU DEV Support:)
Todd Karlen
WPMU Dev is THE source for Wordpress MultiSite plugins and support. I've recently switched from 8 single site wordpress installations to 1 multisite network that houses all of my sites. This has been a very challenging move, but with the help of WPMU Dev, I have access to a wide array of plugins that are designed JUST FOR MULTISITE. And the best part is, most of their plugins integrate with each other. This alllows the greatest flexibility when planning the features of your site. And to top it all off, I've received excellent support on some very technical plugin customizations. Their developers really know what they are doing and they've often gone above and beyond to make sure that I can create the functionality that I need. This is a great company that is getting better every day. I can't wait to see what they come up with next...
WPMU offers many great plugins that allow us to deliver cost-effective Wordpress projects.
The community and support are of great value. The multi site network support is invaluable.
WPMU DEV's support is awesome. No matter what kind of WP issue you are having, they are there to back you up! Shout out to Patrick for helping me today!
WPMUdev membership is like having my own staff of WordPress professionals on call 24 hours a day. Every question I have ever asked has been answered on the same day.
Thank you WPMUdev
I've used WMPUDEV products since their inception, and I'm a loyal subscriber to their blog, "The Daily Whip". My experiences with WMPUDEV products, services, and support have always been positive and stress-free. They stand by their word, and the 24/7 support is fantastic. I'm a small business owner in the web development field, and I highly recommend WMPUDEV products to my clients when applicable.
It amazes me how keen they are to always help. I have been with them for going on three years and WPMUDEV has been my single best investment in my freelance business so far!
I have been using wp MU Dev for around 10 months, I love their support. The apps keep getting better and better and I am looking forward to what comes next.
I am using WPMU Membership 2 Pro and have had billing issues from the start, Dec 1,2015. It has now been three months and the following issues have not been resolved.
1. I receive PayPal payments from some members every month but there is no record of them in Users or Members. Of course M2P doesn't notify me of the payment because they don't acknowledge the member.
2. I receive PayPal payments from other members but there is no record of them in Billing, nor do I receive any notification from M2P that a payment has been made.
3. One member cancelled her PayPal subscription. I was notified by PayPal but M2P has no record of her cancellation and still shows her as an active member.
4. I currently have 132 invoices that have been issued. Of those 132 invoices, 41 of them have no names attached to them, and yet I have their money.
5. The most annoying problem of all is that my members receive emails saying their membership has ended AFTER they have made payments. Tech Support keeps telling me that this has been resolved, and yet it keeps happening and I have to write to my members apologizing once again for the mistake. This is no way to run a business. My reputation deteriorates with every blunder made by this plugin.
I do NOT recommend the WPMU Membership 2 Pro plugin!
Long time reader and recent membership subscriber, their support is invaluable! Support tickets are answered surprisingly fast and resources are. So. Amazing.
Security, speed optimizer, uptime/downtime, search engine optimization, image optimizer, hosting, dashboards and the best helpdesk/support.
These guys accomplished in 5 minutes what I was waiting on GoDaddy Support for over 50 hours just to hear back. Best thing is now my website's up and running again!
Just great support. Although WPMU's Upfront has a very long learning curve, the support from them is great and enduring:)
They stay with you until everything is clear!
Answer: Hey Allen! Our products should work with any plugin or theme that follows the WordPress coding standards. For obvious reasons, we cannot guarantee a 100% compatibility with every product available in the market, but what we do guarantee is that if you ever experience any issues/conflicts with the page builder that you're using and our software, our support team will be right by your side to assist. If you have any additional questions, feel free to email us at contact@wpmudev.org or use our contact form here: https://premium.wpmudev.org/contact/ Have a great day.
Answer: Hey Errold, Please send all your questions to contact@wpmudev.org and our staff will gladly look into them. Have a wonderful day!
Answer: Hey! Please take a look at our Forminator here https://premium.wpmudev.org/project/forminator-pro/. Let us know if you have any additional questions and you can always contact us at contact@wpmudev.org
Answer: They are a perfect companion to help you with many aspects related to running WordPress sites & portals. Their support is excellent for "basic" issues you may have regarding design or standard-functionalities. You get the most out of a membership if you run multiple WordPress-sites. If you only run a single site with a rather advanced feature like a dating site, this membership might be a bit overkill, because you will need the skills of an experienced developer or support of the premium plugins that you will need to setup a dating-site with WordPress. You should try to setup your dating-site and configure and modify as much as possible, then go for a trial membership (they offer 14 days afaik) and prepare to report as many issues as possible in advance.
Answer: They have more of plugins that would speed up and optimize your website/theme. I think you're looking for more of a WordPress theme/script in order to have an online marketplace. The WPMU DEV plugins will definitely help our your marketplace when it's in production, I know they helped with my eCommerce site :)
WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.
Hey there,
Thanks so much for the excellent review! Glad to hear our awesome support agent Rakib helped out:)
Best regards,