Thumbnail of user maryp112

Mary P.

Contributor Level

Total Points
81

1 Review by Mary

  • WPMU DEV

2/4/16

I am using WPMU Membership 2 Pro and have had billing issues from the start, Dec 1,2015. It has now been three months and the following issues have not been resolved.

1. I receive PayPal payments from some members every month but there is no record of them in Users or Members. Of course M2P doesn't notify me of the payment because they don't acknowledge the member.
2. I receive PayPal payments from other members but there is no record of them in Billing, nor do I receive any notification from M2P that a payment has been made.
3. One member cancelled her PayPal subscription. I was notified by PayPal but M2P has no record of her cancellation and still shows her as an active member.
4. I currently have 132 invoices that have been issued. Of those 132 invoices, 41 of them have no names attached to them, and yet I have their money.
5. The most annoying problem of all is that my members receive emails saying their membership has ended AFTER they have made payments. Tech Support keeps telling me that this has been resolved, and yet it keeps happening and I have to write to my members apologizing once again for the mistake. This is no way to run a business. My reputation deteriorates with every blunder made by this plugin.

I do NOT recommend the WPMU Membership 2 Pro plugin!

Mary Has Earned 1 Vote

Mary P.'s review of WPMU DEV earned a Very Helpful vote

Mary hasn’t received any thanks yous.

Mary doesn’t have any fans yet.

Mary isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user extramillions93
7/9/23

Really it's ridiculous thought I'd add this here. Really really wondering what kind of a business...

Thumbnail of user gaborl4
1/26/20

Guys, be aware this company might delete your hosted sites in any minute. This just happened to...