EXCELLENT BECAUSE:
- short to no wait time
- friendly and going the extra Mile
- patient and willing to listen
- offering insight and education
They must be training their support staff well - as they know what we all know: CUSTOMER SUPPORT is essential for any business, and it is expensive to provide - as often it take TIME to be with a customer and take him to where he would like to go... and today, Katya did just that, with courtesy, expertise and patience!
We are quick to complain - but let's give credit where credit is due! - just started to use WPMUDEV as a host, and thus far, VERY impressed with their totally user friendly interfaced - stay tuned!
Peter Reck
Dear Sir,
We are really sorry to offend you. We assure you that we will update your contact in our “Do not disturb” list so that no more unwanted call can irritate you. Please forward us your number so that we can do the needful. Trust us, we are not here to annoy you, we are here to serve you better. Render our heartfelt apology to you.
Thank you.