Overview
Wowfare has a rating of 3.9 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wowfare most frequently mention customer service, best price and great job. Wowfare ranks 17th among Travel Agency sites.
Booked flights to Sydney, Australia with wowfare. Was given three options within minutes. Very happy with the service!
When I booked my flight through the link sent by Wowfare, it took more than 24 hours to get confirmation email, I had to call a customer service, I was told they still working on it, then it took more 12 hours without any notice, I had to call again and they said the offer is no longer there and now the offer available went up a little bit which makes me add more $100, I was very piss off, i felt like they trick me. I had to pay more then I went online same time I found the same time with less $120, I was very disappointed that day!
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at claims@wowfare.com so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
I would commend the agent who assisted me patiently and reliably and the name would never be forgotten. It was Meer who went beyond my expectation who assisted me in ticketing. Totally i would recommend WOWFARE because of him.
I purchased 2 tickets gave my credit card information and everything was done it was for $2865 then while I'm waiting for the confirmation after 30min my credit card was charged $3863 I called and canceled then I have been told it takes 2 to 4 weeks business days to get the credit I was a return customer but after this terrible experience I will never go to WOW FARE sight again
Dear Marwa,
Thank you for reaching out to us regarding your recent booking.
We would like to clarify that the charges applied were based on the agreed terms at the time your booking details were shared with you for approval. Once the booking was confirmed, the charges were processed accordingly.
Regarding your cancellation and refund request, we have completed the refund process on our end. Please note that the time frame for the refund to reflect in your account depends on your bank's processing time. Typically, this may take up to 4 business weeks.
Should you require further assistance or additional details, please do not hesitate to contact us. We value your trust and we are here to help ensure your experience remains positive.
Thank you for your patience and understanding.
Warm regards,
Wowfare Team
My experience with Banjo was excellent, he was very calm and understanding infact he was amazing. Thanks Banjo once again.
Theo.
Thank you for sharing your kind words about Banjo! We’re thrilled to hear that your experience with him was excellent. His calm and understanding nature, coupled with his amazing service, truly reflect our commitment to providing exceptional customer care.
We look forward to assisting you with your future travel needs!
Warm regards,
Wowfare Team
Sofia was excellent, professional and very helpful. She did a great job at convincing me to get my ticket for my proposed trip. Thank you!
Seben was very professional, he knows how to take care customers, (specially on these days) the company has good asset of him.
Thank you for sharing your wonderful feedback about Seben! We’re thrilled to hear that his professionalism and dedication stood out during your experience. Taking great care of our customers, especially in today’s fast-paced world, is a priority, and it’s clear that Seben excels in delivering exceptional service.
We look forward to assisting you with your future travel needs!
Warm regards,
Wowfare Team
I was told by my agent that I would be able to get the $100 dollar savings promotion at checkout. That was not true.
Good day,
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at claims@wowfare.com so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
Fidel did a fantastic job in finding me a flight, appreciate his help
Thank you for sharing your kind words about Fidel! We’re delighted to hear that he did a fantastic job in finding you the perfect flight and that his assistance was appreciated.
We look forward to serving you again in the future for all your travel needs.
Warm regards,
Wowfare Team
I did it all by chat. Much easier than by phone. Saved about $50. Worth the time.
Thank you for sharing your experience! We're glad to hear that our chat service made your transaction quick and easy. It’s great to know that you found the process more convenient than over the phone and even saved $50 in the process!
We’re happy we could provide a service that added value to your experience.
We look forward to assisting you again in the future!
Warm regards,
Wowfare Team
Good. Tickets were issued timely. Rep was efficient Richard
Thank you for sharing your experience with us. We’re pleased to hear that Richard provided efficient service and ensured your tickets were issued promptly. Your satisfaction is our priority, and it’s wonderful to know Richard met your expectations.
Should you need any further assistance, please don’t hesitate to contact us.
Wishing you safe and pleasant travels!
Warm regards,
Wowfare Team
Continuous Follow Ip till agent helped me to find a flight with schedule and cost that was meeting my requirements.
I was very happy the price is good and the cost and the people really take care of me
Thank you for your kind words! We're delighted to hear that you were happy with the pricing and the care you received from our team.
If you need assistance with any future travel plans, we’ll be here to ensure you have another great experience. Safe travels, and thank you for choosing us.
Warm regards,
Wowfare Team
Great customer services & professional. The waiting time is short & they followed up all the time.
My flight was changed more than 4 times this is unacceptable
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at claims@wowfare.com so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
When I just booked a difficult overseas travel, I received exceptional customer service. My agent, Ali, assisted me in navigating all feasible routes in order to obtain the greatest flight parts at the most cost-effective price. He was always accessible to answer my queries and offer assistance.
I don't usually write reviews but want to warn anyone wondering about this site. Once you book you will receive a phone call stating the airline increased the price and that you'll have pay more. This is complete bull$#*!. This does not occur with legitimate travel sites. Heed my warning and stay away from this website.
Dear Koko,
Thank you very much for your feedback. We’re sorry to hear of your less than satisfactory experience.
Please, contact us at claims@wowfare.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
I have requested reschedule my flight due to corona virus and they asked additional 350$, however on flight ticket written that I allowed to change for free unlimited time during 1 year. When I asked for the refund, they trying to still big part of it.
Do not recommend this service due to company just trying to still your money. Better to buy it directly with airline company
We paid $4600 for a round-trip to Thailand from Atlanta. (3 of us) when we arrived at the airport in Thailand to come home, suddenly, Singapore airlines could not find our tickets. Wowfare was not available to support us whatsoever. No one has taken responsibility for this huge blunder and they continue to placate us over two months later with our refund. It is clear that they don't intend to give us a refund. The higher a lawyer would cost more than the $8600 We had to pay to get home from another airline. They are the most pathetic company we've ever dealt with.
I don't know how they stay in business except for the fact that they show good prices. They have tons of bad reviews. Don't make the mistake I made. Don't go with them. It's not worth it.
Dear Jody,
Thank you very much for your feedback, it is essential for us. We are sorry you have experienced such difficulties with your reservation.
Please, contact us at investigation@wowfare.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
Wowfare is a dynamic travel agency dedicated to making your travel dreams a reality. We specialize in finding the best deals on cheap flights and making your journey as hassle-free as possible by consulting you 24/7 on the phone. Our team of experts is passionate about travel, and we know all the tricks of the trade to find you the most affordable and convenient flights. Whether you’re planning a vacation or a business trip, we’re here to help you every step of the way.
What We Do – Working for You
Regardless of your preferred class or airline, our primary goal is to assist you in finding the most convenient flight deals for a safe and comfortable air travel experience. We work hard to provide you with the best deals on international itineraries to various locations worldwide, including the USA, Europe, Asia, Africa, India, the Middle East, Australia, and Oceania for business or pleasure. Our agents search through hundreds of airlines to find the most affordable and convenient flights, and we’re always on the lookout for special promotions and discounts. Wowfare goal is to make travel accessible to everyone, and we take pride in providing our customers with exceptional service.
Our team has over 400 experienced travel agents. You can contact us via phone anytime to discuss your travel needs with our travel experts. Economy airfares, airline seat availability, group and luxury travel services, multi-city flights, one-way and round-trip plane tickets, concierge services, hotel reservations, car rentals, tour guides, travel insurance, and visa information are just a few of the many services we offer.
With more than 200 airlines on our system – we have discounted airfares that will be definitely appreciated by you.
At Wowfare, we know that our customers’ time is valuable, and we’re always looking for ways to make their travel experience as seamless and enjoyable as possible. Our dedicated customer support team is always on standby to help with any issues that may arise, whether it’s booking a flight, changing your itinerary, or simply having a general inquiry. Our team is equipped with the necessary tools and extensive knowledge to ensure that any issues are resolved quickly and efficiently, so you can go back to enjoying your travels. Whether you need help booking a flight, changing your itinerary, or simply having a general inquiry, we’re here to help.
We make it a priority to provide the best individualized customer service possible 24/7/365. Our team is always ready to assist you, whether you need help in the middle of the night or during the weekend. Our professional travel agents are committed to being there for you every step of the way, and our goal is to make your travel experience as smooth and stress-free as possible. So, the next time you need assistance with your travel plans, give us a call and experience the Wowfare difference.
Wowfare offers 24/7 customer support via phone to ensure that our customers receive the professional help they need.
With over a decade of experience in the travel industry, we have gained valuable knowledge and insights that allow us to provide exceptional service to our customers. Wowfare travel experts take a personalized approach to every booking. We have a wealth of knowledge about the travel industry and are always up-to-date with the latest trends and changes in the market. Wowfare agents work closely with top airlines and travel agents to provide our customers with the best possible deals and ensure that every detail of your trip is taken care of. Whether planning a romantic getaway, a family vacation, or a solo adventure, you can trust Wowfare to provide you with a memorable travel experience.
As a leading travel agency, we are committed to providing exceptional customer service. We go above and beyond to ensure our customers have a stress-free and enjoyable travel experience. Our team is available 24/7 to answer any questions or concerns you may have, and we strive to resolve any issues quickly and efficiently.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing us for your travel to Sydney, Australia! We’re thrilled to hear that our team provided you with multiple flight options quickly and that you were pleased with the service.
It’s our goal to make the booking process smooth and efficient, and we’re delighted to know we met your expectations. We look forward to helping you plan more amazing trips in the future!
Safe travels to Sydney!
Warm regards,
Wowfare Team