Woot!

I bought an owala mug from woot in October. I had it 5 months before the button that keeps the cover shut broke. I e-mailed owala to enquire about a replacement but was told that because I bought it off woot, which is not an authorized retailer, they would not send a replacement. I then e-mailed woot to see if they can do anything about it but I was told that because it is past their 30 day policy there is nothing they can do. I did not realize my mug would not be covered under owala's warranty because I bought it from woot but I learned a lesson. I will no longer be buying anything from woot which is a shame because I bought items from them frequently. I thought this review might help other buyers before they make the mistake I made.

I was excited about my purchase, but after 20 days of waiting, my order was canceled because they didn't have enough stock. It's really disappointing that they charged my credit card upfront without ensuring availability. I expect better transparency and communication from a retailer.

I have bought several things - look good but you have to be careful with size and sometimes - do not go by the pictures - perhaps the vendor is selling you something that is not complete - and then you stuck - they may give you a 5 discount and you have to eat the balance - through it on the garbage - happened to me - no communication - with customer service - no customer rapport just the Interface - will shop buying from them -i only got the stem not the lamp or the cable - the nock 5 - now is in the gargage - good luch woot!

1. Do not buy refurbished item (it was used for long time item, very poor qualify, not a refurbished item) from woot.com. If did please return ASAP.
2. Customer service is very bad (picture attached is just open boxed item after 1 month of receiving. Woot rejected return)

I hope there is a 0-star or negative-star option since Woot doesn't deserve a one-star rating.

I placed an online order of two 10-pack Nespresso capsules on Woot.com. Then I received a well-sealed package that only contained 6 packs of capsules. So far, after 2 rounds of communications with Woot customer service via long emails, my refund request is still rejected. Now, Woot asked me to file a claim with the carrier. But the package was well-sealed, and I cannot file a fraudulent claim against the carrier. Based on my experience, Woot doesn't do business on an honest basis. They didn't provide the correct quantity of products to customers, and they didn't give money back to customers either, but they tried to shift the cost to carriers.

Don't make any purchases with this merchant!

I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere.

Yes Amazon woot is amason company selling unused le defective merchandise they do not and phone send me texts lie a to wme over and over I need my purchase of shark shampooer and picked up, return pickup at my home for free refund my
full payment

Occasionally noticed good deals, but noticed defects after receiving it. Seems a repackaged return product. Also customer service is slow, left a message never received feedback after several days. Shipping some time is also very slow too. Good luck!

Product not sent. Ask were my order was, got back a email asking me if I wanted them to look in to the matter. Called credit card company got my money. They are not amazon. I think they are scammer using amazon name.

Just an update. After i sent a bad review they emailed me to apologize for taking so long to respond to me and sent me a refund on my purchase, no return necessary as a courtesy. So im satisfied with the outcome as of now. Im glad they did the right thing!

I bought a phone off of Woot. It was supposed to be carrier unlocked but it was not. I purchased the phone as a backup in case something happened to my phone in use. When I received it I checked it for functionality and all was good, so I never thought anything of it, then when I needed it I took it to get in use and was told that it was carrier locked. 30 day warranty expired, so now I am out purchase price. BEWARE...SCAMMERS!

I bought a Netgear mesh system but found after I attempted to use it, it wasn't compatible with bridge applications that are required by some ISP routers. There wasn't enough information to indicate this on the description but, to be fair, the only place I have found this information was when I selected "Having Problems" or something to that effect during set up. Now, because it isn't defective or missing parts or damaged I can't send it back. This is my last purchase on Woot.

I have repeatedly tried to order stuff from Woot, but when I click on the pay button, it goes to an image of a machine whirring around - and stays there forever. No order has progressed beyond this!

Ordered a $270 set of security cameras. Received a $5 dog vest! Woot then made me jump through hoops to send them the $5 dog vest back, meanwhile they have charged my credit card $270. No apologies, just business as usual for Woot. Still waiting for a refund but I will not be a bit surprised if they attempt to steal my money. Also another strike against Amazon for owning a SCAM company. STAY AWAY!

Woot used to cool. We'd stay up for the new item or shirt. We'd submit designs and discuss on the forums. Now its another dead eye'd front for a massive corp. Large companies love to take what you once loved, kill it, and wear its skin over its own face. $#*! Amazon

I think the items they put on there for sale, they have very few in stock. And they are supposed to be a part of Amazon, so if Amazon has it in stock, why don't they have it in stock. And other people have tried to buy the same item I tried to buy, just to find out it was out of stock very shortly after it was put on the website. The item was the Pyle PDWR50B.

I bought an iphone 7 which stopped working outside of the 30 days return window due to a known issue:
https://support.apple.com/iphone-7-no-service

Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years.
This makes their "long-lived" phone as useless as a cell phone as woot is as a service.
I will never use woot again, since it is obviously a scam to unload defective equipment.