My first order of the cami was unfortunately too large and included no instructions on how to exchange it for the proper size. I emailed the company and got a response immediately. The representative promised to send a replacement right away. And she did! THIS is how customer service is done!
I ordered a camisole from WO and I was not particularly happy with it and decided to return it! I contacted WO and since they are all working from home due to Covid I expected it would take some time for them to get back to me but within an hour I had a reply telling me exactly what to do and how to do it! They were fast, professional and very helpful! I love companies that care about their clients!
Hey Elizabeth! I'm glad we were able to help you in a timely manner!
Great thing you could see how much we care about our customers!
Thanks for your review! :)
I really like the shapers... and I also would like to say to other people that these are not magical, ok? So if you are an XL size, they will not make you a medium... so keep that in mind... they will help whatever body you have.
Hi Amparo! Thanks for your feedback!
Have you checked our website for the newest arrivals? I’m sure you’ll love those too!
https://www.womanocean.com/
Have a good one! ;)
I made a nasty review for this company and then found I had made a mistake and I ordered the wrong size! They shipped me the correct size and it fits amazingly better! This company stands by their products and I love the tank tops with the built in bra sucks your back and belly fat in! Great company and awesome products! Definitely give them 5 stars!
Hi Sherry. Love your enthusiasm! Have you checked our website for the newest arrivals? I’m sure you’ll love those too! https://www.womanocean.com/collections/new-arrivals
Thanks for your review! I really appreciate it.
I ordered this with a little bit of hesitancy because it sounded to good to be true! It came in two days ago and I have already ordered another one! They are so comfortable and they give good support without the feeling of it! This will be my new go to for camis! Definite 5 star!
Hi Debbie. Love your enthusiasm! Have you checked our website for the newest arrivals? I’m sure you’ll love those too!
Thanks for your review! I really appreciate it.
I got mine in the mail the other day... I probably should have gotten a 2xl instead of a xl... it still fit but it's a little tighter then I wanted. I still love how it feels and holds in the areas I need. I definitely want to get another... hopefully 2xl won't be sold out again
Hey Jennifer! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!
Thanks again for your review!
Ordered three shapers. They were not what I expected. I was refunded full purchase price. Customer service did take 12 hours to return my phone call but we're very accommodating when they called. They had also answered my email. Garments appeared to have been shipped from CA. Of course they are made in China isn't everything. They were received in the time frame promised.
Hey Trenna! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well! https://www.womanocean.com/collections/new-arrivals
Thanks again for your review!
I ordered this revolutionary compression comfortable shape wear. Well it is Garbage! It's like putting on a pantyhose over your body. Picture that compression. That's about as compressed as you'll get.
Hi Barbara! I’m sorry to hear about your experience!
I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!
Do not order from this company.
There is little communication and it is all generic replies and queries are not answered.
You wait weeks for delivery and THEN have to pay a custom charge of £12.00 of which you are not aware. This was a real nuisance as I had to drive 30 minutes to the delivery sorting office to pay and then collect.
However, I have now discovered that the product is so poor - no support, the beige is a mucky colour and really cheaply produced.
I will NEVER order again from This company and suggest others do not either.
Hi G. F! I’m sorry to hear about your experience!
I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!
This pure bull... I wear an XL and all this thing did was to mash my breast against my chest. Nothing else changed. It also was delivered 2 days late. Will never buy anything from them again. Not only that but couldn't call anyone to talk to.
Hi Annette! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?
Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us
I would love the opportunity to address this for you. Thanks!
Nothing really works like the advertisement shows no matter what brand U buy. I was worried it looked so small but it fit. The cami gives good general support reminds U to suck your tummy n and sit up straight helps on my daily walk. The cups could b a little bigger I do feel the flatten me more than I would like but would recommend them. There's a card that sees get a free cami but like all websites U can never find how to really get them. Cami body support is better than most just b realistic it not going to shrink U.
Hey Lynn! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well! https://www.womanocean.com/collections/new-arrivals
Thanks again for your review!
Comfortable and fit's great just wish the chest are was a better fit. I'm afraid if I go up a size the rest won't fit. I ordered large Cami tops from them and shapermint around the same time. I was so happy that this fits so comfortably as the other ones from ShaperMint were literally small enough to fit my 11 year old(Not kidding)! Lady's as for my future shape wear purchases I'll be using Woman's ocean.
Hey Kelly! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!
https://www.womanocean.com/collections/new-arrivals
Thanks again for your review!
I have tried to return 2 camis and have not heard a word from the company. I also had Paypal help me with this but they needed proof I had gotten in touch with the company. However, all my attempts failed, so no proof. I am now stuck with two camis I can't stand. Thanks a lot Woman Ocean
Hi C. C! I’m really sorry about your experience so far! We don't have anything in our inbox from you!
Could you contact us directly so we can investigate & fix this?
Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us
I would love the opportunity to address this for you. Thanks!
So I wash it before wearing it and when I pulled it out of the washer, both bra "pads" were in the same side! Feel absolutely no posture support, the material snags if you try and put it on with rings on your fingers and if your very active, it rides up.
Hi Kelli! I’m sorry to hear about your experience!
I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!
Ordered a cami based on the advertising and pictures that made it seem like there would be support and lift... too often stretchy camis just flatten me out. This one IS padded, but doesn't lift. It just flattens then adds padding that looks like the tops of big flat mushrooms. So bad. I'll never wear it, and can't return it. Their only solution is to send another size. I got the proper size, it's just not attractive under clothes! I'm just out my money.
Hi B. W! I’m sorry to hear about your experience!
I take your feedback very seriously. I reviewed our inbox but I couldn’t find anything from you. I wish you had contacted us directly about this before and I’m sure I could have helped you further!
If you still feel there’s something I can do for you in accordance with our policies, please email us support@womanocean.com or fill out our contact form on https://www.womanocean.com/pages/contact-us
Thanks again!
I ordered a tank shaper from this site. It did not fit although according to size chart it should have. I was offered another one free in the size I wanted. I fit great and is very comfortable. And I am offered another one for free. So how can you lose?
Hey Meme! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!
Thanks again for your review!
I contacted the company within the timelines specified for return and they did respond however I did not return because of having to go to post office and stand around w many people in this pandemic. This cami is nothing like seen on the web. It does not stay put and it rides up no matter whether it is in or out. The removable pads bunch up and cannot be smoothed. The bra area is so tight it makes you look like you have one breast in addition to a flattening effect. All in all I would not buy again nor recommend.
Hi Jill! I’m sorry to hear!
I’m sorry you weren’t thrilled with your experience with us.
I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us
Thanks again!
Thank you all for your help. I was wondering why all the reviews in their site have 5 stars. It is unusual for a company to have it, so I decided to check outside. And I thank you again for the help your comments provided me. Of course I will not purchase from them.
Hi Monica. Don’t get discouraged by these reviews, most of them were caused because the customers did not contact us about their issues before posting these, therefore we never knew they felt this way! We have a 30-day fit guarantee policy that I’m sure would have benefited a lot of these reviewers if they had only contacted us!
I purchased 2 of their ponytail baseball caps. They took about 8 weeks to arrive, shipped from China and they are so poorly made that the brims of the caps aren't even sewn on straight! They claim to be based in USA and charged accordingly! It cost me $55AUD and to be honest WISH would probably have been better quality for $7! Don't waste your money!
Hi Chloe! I’m sorry to hear about your experience!
I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!
I mistakenly didn't wait to see how the first order went and I ordered a phone case and th other reviews are correct it took forever, came from China, which I didn't mind until it didn't fit my phone! Two I ordered the phone magnetic mount and they sent me the wrong one, I ordered the one for the dash and they sent the one for your vent!
Hi LaToya! I’m sorry to hear about your experience!
I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!
Overview
WomanOcean has a rating of 1.6 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. WomanOcean ranks 1842nd among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Mary! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!
Thanks again for your review!