WomanOcean Questions & Answers

Here’s what consumers have asked with answers from WomanOcean staff and previous consumers.

21 questions answered

0% answered in 1 day

Question:

I ordered one thing on 11/16/18,is already11/24/18 n i haven't got any email update on my order!!!! is this a scam company??? I ordered one thing on 11/16/18,is already11/24/18 n i haven't got any email update on my order!!!! is this a scam company???

Answer:

Hi Joann! Most items ship by the next business day. You'll receive an email with the tracking number as soon as it's available. Please keep an eye on your inbox as well as your spam folder, just in case. Once shipped, most items will arrive in 2 - 7 business days to the continental USA. To Alaska and Hawaii, it will take more like 10 - 15 business days to arrive. Thanks for asking!

By Michael W., over a year old

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Question:

How do i return product How do i return product

Answer:

Hi Joyce! Thanks for contacting us here! In order to return a product, please contact us directly. This is a third-party website therefore we can't help you through here. Please contact us directly here: https://www.womanocean.com/pages/contact-us We'll be happy to help. We have a 30-DAY FIT GUARANTEE. You deserve shapewear that fits just the way you want. ;)

By Michael W., over a year old

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Question:

If the item i got dont fit right can i return it If the item i got dont fit right can i return it

Answer:

Hi Patty! Every item you order should fit just the way you want. To that end, our exchange policy is simple: If you're not thrilled with your item's fit, simply contact us within 30 days of delivery and we'll send you a different size completely free of charge. Please email us with the subject line "Exchange My Item," include your order number, and let us know what new size (and/or color) you'd like to receive. I'll be happy to help!

By Michael W., over a year old

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Question:

Never received order confirmation email will i still receive the product or should i just ask for my money back Never received order confirmation email will i still receive the product or should i just ask for my money back

Answer:

Hi Margaret! Sitejabber is a third-party company. Not affiliated with us at all. Please contact us directly at support@womanocean.com so we assist you properly!

By Michael W., over a year old

Question:

Sorry, but i ordered two of these, black and beige xl. now the only real issue is that, my boobs are just simply smashed into not having any at all. Sorry, but i ordered two of these, black and beige xl. now the only real issue is that, my boobs are just simply smashed into not having any at all.

Answer:

Hi Marian! Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us I would love the opportunity to address this for you. Have a great day!

By Michael W., over a year old

Question:

How to do return for exchange How to do return for exchange

Answer:

Hey Rachel! Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us I would love the opportunity to address this for you. Thanks!

By Michael W., over a year old

Question:

Need to exchange cami shaper for large size where do it need to sent back to

Answer:

Hi Jerry, could you please contact us directly using our email or website form? I would love the opportunity to address this for you. Thanks!

By Michael W., over a year old

Question:

I placed an order over a month ago. recieved email stating shipped with a tracking number that is not legitimate so now what doni contact bank report I placed an order over a month ago. recieved email stating shipped with a tracking number that is not legitimate so now what doni contact bank report

Answer:

Hi Lois, could you please contact us directly? I would love the opportunity to address this for you. Thanks!

By Michael W., over a year old

Question:

Hi i have received my 3 cami package and love them how to i get a. free cami? Hi i have received my 3 cami package and love them how to i get a. free cami?

Answer:

Hi Darlene! Thanks for your question! Please go to our website and fill out our contact form or email us. I'll be happy to help! ;)

By Michael W., over a year old

Question:

I got a black slimming cami in med.; all it does is squash the breast, there is not enough compression in the waist; i want to treturn it

Answer:

Hi Darlene! Please go to our website and fill out our contact form or email us. I'll be happy to help! ;)

By Michael W., over a year old

123

Typical questions asked:

How long does shipping take?
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Where is the company located?

WomanOcean Questions & Answers

I ordered one thing on 11/16/18,is already11/24/18 n i haven't got any email update on my order!!!! is this a scam company??? I ordered one thing on 11/16/18,is already11/24/18 n i haven't got any email update on my order!!!! is this a scam company???

How do i return product How do i return product

If the item i got dont fit right can i return it If the item i got dont fit right can i return it

Never received order confirmation email will i still receive the product or should i just ask for my money back Never received order confirmation email will i still receive the product or should i just ask for my money back

Sorry, but i ordered two of these, black and beige xl. now the only real issue is that, my boobs are just simply smashed into not having any at all. Sorry, but i ordered two of these, black and beige xl. now the only real issue is that, my boobs are just simply smashed into not having any at all.

How to do return for exchange How to do return for exchange

Need to exchange cami shaper for large size where do it need to sent back to Need to exchange cami shaper for large size where do it need to sent back to

I placed an order over a month ago. recieved email stating shipped with a tracking number that is not legitimate so now what doni contact bank report I placed an order over a month ago. recieved email stating shipped with a tracking number that is not legitimate so now what doni contact bank report

Hi i have received my 3 cami package and love them how to i get a. free cami? Hi i have received my 3 cami package and love them how to i get a. free cami?

I got a black slimming cami in med.; all it does is squash the breast, there is not enough compression in the waist; i want to treturn it I got a black slimming cami in med.; all it does is squash the breast, there is not enough compression in the waist; i want to treturn it

Can’t see your question? Ask to get answers from the WomanOcean staff and other customers.

Need to exchange cami shaper for large size where do it need to sent back to

I got a black slimming cami in med.; all it does is squash the breast, there is not enough compression in the waist; i want to treturn it