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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have purchased MANY items from WISH and have been very pleased, it does take some time to get, but it's coming from China. I have only had a few issues with them and they have fixed them within hrs. I have received 2 refunds from them in a timely manner. LOVE WISH!
Terrible horrible awful items never as arrived all 9 of them and then had to fight for refund which I have never received do yourself a favor DON'T BOTHER.
We order 4 items only 1 thing came in. Taking says deliver. Can't get response or anything and the it's crap stuff not what's in pictures. Stick with what you know and trust. Wish should refund people or better control who they allow to sell stuff.
I know the price was very affordable, but not worth at all. It took about 3 months to get here and what a deception! Not what they show in the pictures, and the material even gave me allergies!
I purchased two different items when I received my items, from somewhere in China, they were cheaply made and did not look like the photos on their website. Scam!
This site is just a place like eBay and Amazon but with more scammers because there is little to no costumer support. I have not bought from this site but I have had bad buys with others like Ali express... Everything and everyone on these sites is not a scammer it just depends on what your buying and how good you are at spotting scams.
Bought 6 items from 1 store. Got tracking number (china post) after 3 days. 2 days later new tracking number and marked as delivered with Dhl. Tracking shows delivered to a complete different state and signed by someone else. DO NOT BUY FROM PEOPLE WITH NO RATINGS. You'll thank me later, hopefully I paid with Paypal and wish refunded me.
Very bad, if u add an item to your cart the price just goes up like 20$ than is original price. A cheap phone case I considered ordering rang up to 60$!, it was just a slide on case! Doesn't even get 1 star in my opinion. Very cheap and thrifty Items.
I must admit, some of the price of the itmes are great. Nevertheless, I find the whole website to be really shady. I had ordered something then requrested a refund a hour later. Customer service said they refunded my purchase however I was still charged for the item. I was told that it will take 5-14 days to get my money back.
ORDERED 2 ITEMS. AND NOW they been delivered to a whole new address. I live in california and my items were sent to florida and another to texas. REALLY?
I'm sooooooo pissed off. NOW they don't want to refund my money... not my fault they're unorganized.
I purchased a Bluetooth keyboard for my iPad mini. Itook forever to arrive but seemed perfect on arrival. 31 days after it arrived the numerical keys except for 5 & 6 stopped working. The company refused to exchange the defective product hiding behind a 30 day return policy. Buy directly from a company within your country, I know I will from no on Wish.com is a complete and utter scam
I've never used Wish.com, but I'm almost certain it isn't a scam. What scammer would pay multi-millions for a highly desired domain like Wish.com and then risk getting it taken away for scamming? Zero. In conclusion, Wish.com is NOT a scam.
So I found out about the Wish app recently. Before anything. I did my research. Went looking for legit answers & proof & reviews. I did find positive comments about the app/website. Pictures of what people ordered on Instagram with the hash tag #wishapp & on twitter I found pictures again. Then on YouTube found Wish app Hauls/Unboxing. Even on the Wish app I mainly ordered 5 Star Review Ones with the most postive comments & proof. I spent quite a few bucks on some items. I am now waiting for those items to be shipped at my doorstep. I'm feeling quite confident about my order but then again there's a side of me that's feeling a bit nervous & unsure about it. I'm giving "Wish" 3 Stars because of the positive evidence/proof I've came across. I'm still waiting until I get all my items. So I'm hoping Wish is somewhat "OK".
WISH is not good at all! I can't get phone number where I can get a live representatives! I can't even go on and request my refund! I provide all the information with the exception of my actual credit card number and part of the confidential information about my account! They're claiming I'm doing fraudulent activities, well I'm the one that all the right email, phone and contact information for WISH to contact me! As for WISH site, I can't even get a live representatives nor a phone number to contact a live representatives! When requesting my refund it's not letting me! What the hell! They asked for my bank statement or a transaction that shows my order or refund!
I use to love wish but no longer. I had two watches I bought from wish and both within a month broke. Only use PayPal with them so they can't scan you also.
I have ordered from here quite a few times I (99%) of the time the order arrived on or before time the other time (1%) if the product was very late or over the delivery date I always got a refund very pleased with products. I always read the reviews and descriptions first before ordering though other wise great quality products
I have ordered lots a never had a problem and always got what I expected... Delivery time good. I think when u buy a product read the reviews on the product first. Wish provides them amd u easily access the reviews. Five stars. Never had a problem with credit card either. MTZ
There is no answer on my question.The page in which you should complain is not working!
I ordered rings and they said 2weeks but it was more like 2 months takes way to long! Don't order from this site because you never no what your going to get might be good it might be BAD so don't even waist your time!?
I ordered a kids jacket for 26.00 on Nov5, today is the 25th of Nov. And still haven't received my package, I texted the site and asked them where was my package, they told me my package was shipped out already, but I never received it, the tracking info that they gave me only worked for a few days. On the 11th it said one place and today it still says its at the same place. When I requested a refund they told me to wait another 5-10days on my package to come. These ppl are SCAMMERS. DO NOT ORDER FROM HERE. IReported they axx to the Federal Trade Commission DO NOT ORDER FROM HERE. IBeen waiting 3 weeks for 1 lil jacket that cost 26.00 &iNEVERRRR got it..
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.