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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I order 100 balls for the ball pit I ordered on here both were very satisfactory and prompt. This was one of my happy camper orders lol thank you
I bought stuff from this nasty site Never got items and they never GAVE MY MONEY BACK AND THEY CEPT PLAYING GAMES ON EMAILS THIS WISH.com should be shut down they are from China that's not good at all I reported them to BBBUER I HOPE THIS PLACE GETS SHUT DOWN
First, always check Sitejabber before you order off the internet. I had a horrible experience with another site based in China so I should have checked. The thing to remember is that there is no XL from these stores. If you wear a medium you would need to order an XL. I did not have any problems with the quality. The boots were adorable, but I wear a 11M and they sent a child's size. The quality of the shirt and dress was ok. My only complaint is they give you the run around about returns. You have to take a picture and wait 2 or 3 days for an address and then give them tracking numbers. It cost me $25 for the boots and then $11 to send them back. I would just avoid all stores like these. Always pay with Paypal and check Sitejabber before you buy. Rosewholesale is a company like this, but worse!
Service and products (if they get the correct) are complete garbage. Don't water your money avoid them at all cost
Although the site says that it will take 40-45 days to deliver, my order was already made 40 days back and barring the initial confirmation of order, no further details been received.
I wonder what happened to my stuff.
It!" - I have ordered quite a few things, most of them never arrived. Refund worked pretty good so far, but just to "pay" paypal and not receive your goods? What a waste!
I have ordered quite a few things from "wish". Everything was good at first, but my last two orders... about 90% never arrived. So you have to ask for refund, which usually works okay... but what is the point in all this? WORST shopping experience EVER! Not going to order again, nor my friends! Thanks for nothing.
For the most part, my experience with this website has been great. There are some items that are worrisome but that always depends on the "store" it comes from. I've only ever had one item(out of the ten or so that I have ordered)that didn't show up on time, but the company sent me a note apologizing and gave me a free little bag as compensation. My item then came about two weeks later.
Were about to order this shoe rack which suppose to be free, click on to buy button, it changed from being free to costing $5.00 plus shipping and handling. What happened to it being free! Why you couldn't just say it's $5.00 plus shipping and handling. Why the lies? It's not a good look. Very bad for your business. I don't even want it now. Hard to deal with a company you can't even trust.
Bought a pocket watch (despite previous problems) which arrived really quickly, unfortunately it didn't work. Requested a refund and was reassured by wish that they had my back. Sadly that's as far as it went. Be aware if things go wrong you've had it. Time to look for a different site
I order 8 items only received 2 items,, requested a refund and they said give it 5 more days, never received nothing, please don't waste your time or money,, the worst
Products are very low quality. Shipping takes long (but they say that on their website). Costumer service is horrible (no reply in weeks...) and they try to scam you if you don't pay attention. I bought a drone and the product description said: Drone Car UFO RTF HD +Camera 2MP
So, you would expect it to have a camera. But somewhere in very blurred basically unreadable letters it said that this item does not have the camera.
I will not buy here again!
Ordered stuff in November 2015 didn't receive till January 2016. Crappy quality and very cheap products. Looks nothing like the picture.
I ordered some suede boots, and ordered 1/2 size larger because most said they run small. When I got them, they were of poor quality and I needed ANOTHER size larger. I have been trying to get the return shipping label e-mailed from the site and haven't gotten it with 5 attempts. Finally contacted customer service but haven't heard anything in 36 hours... I would never buy from this site again.
I bought 4 items 2 of the 4 I got but one of them wasnt what I paid for it was a sauna belt that you had to plug into the wall but the plug wouldnt fit in any outlet and then another of my packages somehow got delievered to an old address in the same order what the hell and the last one was a no show 1 out of 4 items really -_- I dont have money to waste like this
This site takes a little long to receive your order but considering that they come all the way from China I don't guess 2 weeks is all that long, the purse insert organizer is much nicer than I expected for the price. I may just use it out of a purse. This was my first time to do business with Wish and was more or less a trial run. They pass as long as I don't need my items in a rush.
Bought a 1TB USB Flash Drive from them. It was counterfeit and not nearly the size represented.
Lodged a PayPal dispute and hope I get my money back.
My Paypal account says that i have received the refunds for cancelled orders but no money at all has been refunded to my bank account. Because of this i lost over 100 dollars. Please help
I love wish, really do. I get my packages on time, but I have one dilemma. I'm trying to get a gift for my boyfriend "His and Her" and I can't mail it to his and my address. :(
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members