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WishReviews 8,285

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Wisconsin
1 review
9 helpful votes
Follow May T.
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I ordered the Amber Acorn pendant and I look a week later to see that they switched items on me without my permission knowing i didnt buy it so a $#*!ty plastic stretch choker is being sent to me instead of my Amber Acorn pendant my debit card got charged the extra for that choker that I didnt buy. I tried to contact them and issue a refund but they wanted a picture of an item i didnt even get to begin with and there is no way to contact them.

Date of experience: August 5, 2016
Florida
1 review
19 helpful votes
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So Sketchy
August 4, 2016

Be very VERY careful when ordering from this app. You will most likely be ripped off. I ordered a sweater that never came and I never saw a dime of my money back, even after fighting for it with the seller over dozens of emails. My mom ordered a cardigan for me for Christmas that took over a month to arrive.
Overall: this app is not worth the risk or the deals. You can get even better deals from plenty of other apps and websites with a true guarantee of actually getting your order.

Date of experience: August 4, 2016
New Jersey
1 review
12 helpful votes
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Ordered a pair of leather saddles that game in Chinese packaging and theyou were felt! Looked nothing like the photo I ordered. ScAM! Do not buy! Don't waste your money!

Date of experience: August 4, 2016
Texas
1 review
4 helpful votes
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Pretty Good
August 3, 2016

The shipping takes really long, but its worth it. Their products that they carry are ok-ish. But don't purchase their watches, the glass breaks really easily. They dont really have common makeup brands. The only common makeup brand that the have is The Balm, but if you click in the right product, they have NYX. They do have smash box eyeshadow pallets. They
Create rip off brands like NYN and Sugar Box. But other than that its ok.

Date of experience: August 3, 2016
Texas
1 review
9 helpful votes
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Buying items
August 3, 2016

Well I found an item that was priced wrong so i bought the item. Well the seller realized that they had the wrong price on the item never send it and closed there account. So wish doesn't stand behind the buyer

Date of experience: August 3, 2016
Maryland
1 review
22 helpful votes
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ORDERED 5 ITEMS. RECEIVED 4. BEEN DEALING WITH CUSTOMER SERVICE. THEY PROMISED ON JULY 26 THAT I WOULD RECEIVE MY MISSING ITEM IN 24-48 HOURS. IT IS NOW AUG. 3 AND I AM STILL WAITING.

Date of experience: August 3, 2016
India
1 review
8 helpful votes
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OK OK kind of service
August 4, 2016

For me whatever I ordered came with the time period which they mentioned...
Products which I received was in good condition and none of them were damaged.
It took lot of time to reach me though (30 to 38 days)...
I suggest you should go only for gadgets and wall decals because it's cheap n best in this portal.
Sometimes products may differ in size and color.
I ordered 2 more products hoping this time it will reach much faster than earlier...
To all my Indian friends make sure you give correct address and phone no. In address line too..

Date of experience: August 3, 2016
District of Columbia
1 review
5 helpful votes
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The service is fast on a few orders it took about 2 weeks but my question is: is it at the post office or at my mailbox? I mean it's freaking 3:49 A. M!

Date of experience: August 2, 2016
Mississippi
1 review
0 helpful votes
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My daughter goes on wish website and I don't appreciate seeing that

Date of experience: July 25, 2016
Minnesota
1 review
9 helpful votes
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I reviewed a watch which was priced at $39.00 with an orifinal price (crossed out) of $1750. I checked the Internet and several sites had it for $22.50. Inflated pricing to create the apperiance of a good deal is false advertising. Buyer beware. Although I have received some good deals, one must be careful.

Date of experience: July 25, 2016
Indiana
1 review
15 helpful votes
Follow Brittany A.
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I've only had a problem once when items didn't show up. I got my refund within a few days.
Aside from that I love this website and I will continue to use it.
I've bought at least fifty items from Wish.
I love it!

Date of experience: July 23, 2016
Belgium
1 review
19 helpful votes
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Total fraud
July 23, 2016

Had my experienced,,,, was keepin All the items I like but... I still, not sure if ibuy shoes. For the reason... the size and design will not be same in reality... but the next day I got an email. That all the items I choose is delivered! I was shock... in what the hell. It will be deliver if I didn't process the payments?!?
Their system took off the money... becaused I ordered before... and the info was complete and they got acces to steal it. L... ashamed on this company!

Date of experience: July 23, 2016
Oklahoma
1 review
29 helpful votes
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Understand what the app is first. Products are from China and take a while to be delivered. Sizes are referred to Chinese so u usually need to buy 1 or 2 sizes larger. I've had no problems so far and Im level 7 so I've bought several things mostly cheap small gadgets or cloths. With that said the pictures are misleading some times but if you read the description it clarifies what it is you are buying.

Date of experience: July 14, 2016
Alabama
1 review
18 helpful votes
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I'm pleased with what I've ordered so far. I did delete my card information after ordering cause I've heard of issues. But it's been great so far it just takes a while to get your stuff

Date of experience: July 12, 2016
GB
1 review
9 helpful votes
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Clothes
July 12, 2016

I must say despite my first 3 tops being far to small got 3 more today and they are perfect thankyou wish and I love my free watch

Date of experience: July 12, 2016
California
1 review
8 helpful votes
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Arrived fast
July 12, 2016

Items arrived well before the expected delivery time. I was very happy

Date of experience: July 11, 2016
GB
1 review
8 helpful votes
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Best company ever
July 9, 2016

Cannon fault wish in any way. Always get what I order, and always asking to make sure.
Thanks wish

Date of experience: July 9, 2016
Italy
1 review
2 helpful votes
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My item was what I expected. I ordered 3 kitchen tools that I bet they sell at Bed Bath & Beyond and paid 10 dollars for all of them. The packaging was just OK, but I got my items in under 3 weeks and I was informed by Wish along the way.
I find myself having a ton of fun shopping on Wish and have gotten at least 6 friends addicted.
I strongly recommend this app.

Date of experience: July 6, 2016
Canada
4 reviews
0 helpful votes
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Great DEal
July 5, 2016

I have bought lots of things from Wish. They have great deal on dresses, short, jewelry. Love them all.

Date of experience: July 4, 2016
Wish C. — Wish Rep
over a year old

So glad to hear that Kim! Thanks for shopping with Wish!

Texas
1 review
3 helpful votes
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Did I just wish upon a star...?
July 3, 2016

... Because that was my best buying experience yet!

Date of experience: July 3, 2016
Wish C. — Wish Rep
over a year old

Thank you so much Camille for your positive feedback! So glad you had a good experience!