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WishReviews 8,285

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
17 helpful votes
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Wish is Cool
August 24, 2016

I've ordered several things from Wish, as has a friend of mine. The stuff is inexpensive, and you get what you pay for, so don't expect a 14K gold piece of jewelry for $3, or a designer bag for $20. Go in with that expectation, and you'll probably be fine. Also, you want to read the descriptions and the reviews before you purchase. It takes a long time to ship, yes, but most of this stuff is coming from China. You do kind of have to be careful with the jewelry. I got a really pretty black "wedding" ring, which I just wear for fashion (not for an actual wedding ring), and the black is rubbing off from being on my finger, exposing a cheap copper base. However, it was like $3 so I can't really $#*! much. Everything else I've ordered there has been decent. When I pay $3 or $4 bucks for something cool, and it's not like 100% perfect, I don't get bent outta shape because you often get what you pay for. I have purchased several small things from here, though, and they didn't disappoint (aside from the ring) and I will continue to purchase from Wish.

Date of experience: August 23, 2016
Ohio
3 reviews
11 helpful votes
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Great affordable items
August 24, 2016

I really like wish.com. It takes alot longer to get items in the mail but the items are cheap and affordable. Also have a lot of items to choose from. I personally will continue to shop at wish.com

Date of experience: August 23, 2016
California
5 reviews
5 helpful votes
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I have placed several orders from various sites. Some orders have arrived quickly, others take longer. I have no complaints. I don't have high expections for the money spent, and am usually pleased with my purchases..

Date of experience: August 22, 2016
New York
5 reviews
20 helpful votes
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Bring the Vaseline
August 22, 2016

Every item I have got so far has been purely junk not what they show or what they claimed size chart is not correct! There's not a doubt in my mind the clothes are made from kid sweatshops there's no elastic the thread you can see it all over the place! Trying to return the order i will cost you way more than you paid over 600 worth of stuff and it's all garbage

Date of experience: August 22, 2016
Georgia
1 review
25 helpful votes
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I was totally in love with this app until I noticed that I would buy certain things (makeup) and the stores would delete themselves. It has happened 4 times so far. I will not be purchasing anything else once my other orders come in. I did file for refunds though. PLEASE USE PAYPAL!

Date of experience: August 22, 2016
Florida
1 review
15 helpful votes
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Worth the money
August 22, 2016

I ordered 2 YETI cups in different colors. Only took about 2 weeks for shipping. Works just as well as the YETI cups purchased elsewhere. Worth the wait for the price!

Date of experience: August 22, 2016
Wish C. Wish Rep
over a year old

Hi DG! So glad you had a good experience, thank you for shopping at Wish!

Australia
1 review
15 helpful votes
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No reply from wish
August 20, 2016

I purchase a pair of shoes from this site I went by there shoe size chart and the shoes were way to small I sent and email to the customer service 3 weeks ago and no reply to this day the shoes were no good to me so gave them away

Date of experience: August 20, 2016
Utah
1 review
21 helpful votes
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Stupid af
August 17, 2016

Ordered 5 things. Told me that 3 of them were shipping. Next day said everything was refunded. Tried emailing them but customer service literally sucks *. My card was still charged and the money wasn't refunded.
Wish * sucks don't use it.

*Language redacted by admin

Date of experience: August 17, 2016
AE
1 review
9 helpful votes
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Mostly Chinese Brands
August 18, 2016

Though people could face different experiences, but my buying experienceon wish is good. Since am aware most of brands sold on wish.com are Chinese stuff and some suppliers are in AliExpress.

I try to search them on AliExpress and it's review before buying thesame on wish.com. I drop ship from wish on my e-commerce store http://www.spitzon.com and my customers are happy with the quality I sell. Just do your home work an don't expect to buy some quality stuff with some penny $$

Date of experience: August 17, 2016
California
1 review
0 helpful votes
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Buena!
August 16, 2016

Tengo que regresar algo porque no es el color que quería como lo puedo hacer? Por favor espero me contesten!

Date of experience: August 16, 2016
New Jersey
1 review
18 helpful votes
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I have had no problems so far, I have ordered, revived, and got a refund with no problems. I hate how people are complaining about the quality when most things are only a dollar it's better then stuff u get at a Dollor store, and is way more in the stores that it is on the website. I absolutely love the deals and the The fact that the more you buy The more of a discount you get every time you get to a new level you get 5,10 to 15% off your next order it's awesome no company does that, you buy more u save more

Date of experience: August 16, 2016
Wish C. Wish Rep
over a year old

Thank you so much for the feedback and for shopping at Wish!

Minnesota
1 review
11 helpful votes
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Great deals!
August 16, 2016

I have received all of my items I have ordered from wish. All were what I expected. The quality of the items are poor but they get the job done! If you are skeptical about the item you are ordering, read the reviews of the item and you will know whether to steer clear or if it's okay.

Date of experience: August 15, 2016
California
1 review
4 helpful votes
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Wish has a bunch of good stuff at great prices. Super easy to use and the shipping is quick. Will absolutely buy here again.

Date of experience: August 15, 2016
Croatia
1 review
9 helpful votes
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I bought Transcend 32GB micro sd card and it works fine about 30 day, and it stoped working.It's "dead". Wish offers a 30-day return policy, but they do not give any warranty on the product. Certainly I will not buy anything from they anytime.

Date of experience: August 15, 2016
Texas
1 review
48 helpful votes
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SCAM STAY AWAY
August 11, 2016

I went on wish and put in my card number only to realize it took the money out even before i ordered it and it said it was refunded but it was not so stay away from this bs app

Date of experience: August 11, 2016
Australia
1 review
7 helpful votes
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I ordered my first 2 items from Wish.com two weeks ago, they said that the items would arrive in 3 to 4 weeks but arrived today, exactly as described. I would like to see an option to combine postage, other than that No problems from me:-)

Date of experience: August 11, 2016
Australia
1 review
20 helpful votes
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Disappointed
August 10, 2016

Still waiting now after 2 weeks about a faulty product. They will not reply to me even though they state they reply after 2-3 days.

Date of experience: August 10, 2016
Texas
1 review
28 helpful votes
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Sneaky
August 8, 2016

Lots of RAZZLE-DAZZLE advertising with great prices. THEN you notice you're being charged an individual shipping charge for each item, even though some things are shipped from the same company. It takes FOREVER to get your items, and then it's very poor quality. You don't receive a shipping slip and I'm guessing they use 3rd world sizing. An item size 2x is like a medium... not just one item but 7 items of clothing... NONE fit right. Then, when trying to return, it shows a picture of the item, but yet they want you to take a photo and upload it online to get the RETURN process going. UNBELIEVABLE! I guess you get what you pay for.

Date of experience: August 8, 2016
Texas
2 reviews
4 helpful votes
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I was very scared to buy anything from this app but i finally made a few purchases and i definetly wasn't dissapointed... some things took a week and a half and some i haven't received yet... but so far they have won me over here is my YouTube review of wish... please check it out
https://www.youtube.com/watch?v=qSkd0F9BX_s

Date of experience: August 8, 2016
Canada
3 reviews
43 helpful votes
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$#*!
August 6, 2016

Well o just got a confirmation that I have been block from wish after I asked for a refund if you want to see is look at my profile photo

Date of experience: August 6, 2016