Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
My overall shopping is a mixed bag. 1) Products arrived around 2 weeks. 2) two items out of 6 ordered is right size and material is ok but the rest are either short and fat or the craftsmanship is crapy. 3) they are cheat therefore they look cheap 4) I asked for refund for two items coz they are crapy but refund never arrive. My advise is: it is "fun" to browse and cheap to buy but it's a gamble and be ready to loss money as you don't expect them to give refund.
I've ordered about twenty items on wish, and was aware they would take along time to arrive in exchange for the low prices.
Only about 6 of the items ever showed up. Of those two were not the items I ordered, and one was not anywhere *close* to this size I ordered (Medium rather than 2XL). The company s good about processing refunds, but man; their ability to actually get the products you order into your hands is insanely bad.
Like bad enough that I literally have no idea how this functions as a business model unless they are counting on people to just not bother getting a refund on 6 bucks (or whatever)
You pay so much for shipping and it takes forever to arrive. Also they still haven't responded to my email and i have been waiting for awhile now. They should have better customer support as well.
Placed my order and paid for it on 15th Dec 2016 and it still hasn't arrived. All I get is an automated response email with a tracking number that doesn't exist. I went to their website to check on the status of the order and it hasn't even been packed for shipping yet! I have opened a dispute claim with paypal, first dispute ever in over 10 years. How are these people still in business?
This site sucks! I have 16 items ordered & have only received 3! Sure you get a refund for the other items but if l wanted a refund l would never of ordered the items in the first place! I will never use this site again!
Ditto to this review. I have ordered from Wish over a year and received the products as expected. During the holidays the expected time of arrival was later than other times of the year, but was delivered before the promised time. Thanks Wish.
I placed four orders and received two. Wish will not respond! Don't shop here! Let's face it, the value is poor gen you only get half of your stuff and Wish just ignores repeated communication.
Never got the product, never got my money back.
All i got was stupid excuses.
Warning BAD WEBSITE BAD CONSUMER SERVICE
Several orders later, never again... takes 2months or more for products to arrive if you live in Canada, use Amazon.ca instead, stuff comes in like a week and the pricing is similar, their support stuff is way more helpful!
My family and I have been ordering from wish.com for about a year or so and while it may take several weeks to receive some items ordered, they always do arrive and everything is exactly what is advertised.
Why is everyone negative? This is a GREAT site for bargains!
Everyone knows that these products are imports from overseas, mainly China. It may take a month or two to arrive here. They tell you that up front. Don't want to wait? Don't buy from them.
Yes, they can be a lower quality product, but some are very well made. NO ONE get a real GUCCI purse for $14.00. If you think that, you're the problem.
Clothing sizes are different over there. They are smaller people. Our XL is like their 3XL. KNOW THAT BEFORE YOU COMMIT! Or, better yet, ASK QUESTIONS!
They refund your money quickly if you don't receive an item, if you don't like an item if it is defective or not as described.
I have never had a problem with this site. I always use Paypal because my information is protected. If you give your CC information out, that's on you!
Read descriptions, choose your products WISELY if you're capable. Wait for your product to arrive and enjoy it. Or get a refund if you're not satisfied. It's that simple!
I placed an order on 2/4/2017 and it came out of my bank account, on 2/8/2017 I received an email stating there was a problem with my payment and they needed a photo of the front and back of my debit card and or a copy of my bank statement... NOT! My money was instantly refunded after I contacted my bank in fact while I was still on the phone with my bank. I have talked with others who've used PayPal and have had no problems but if not they take money out of bank account if given the information I was asked so I will just stick with my Amazon Prime for shopping thank you! To bad you can't give 0 stars!
There's pros and cons to this app the pros are quick delivery cute low price nd the cons are if u want a refund they don't refund your money back nd if u want an item reshipped they won't reship it they'll tell u they'll give u a refund nd they don't and the all the items are really cheap quality I can go on and on about what I don't like about this app
I ordered 2 shirts, a pair of sunglasses and a Bluetooth earpiece. It took well over a month to receive any items. The shirts were way too small. Sizing is way off for US. Everything comes China. The sunglasses are ok but very cheaply made. Earpiece would not connect to iPhone. One shirt didn't even look like the picture of what I bought. Advise everyone to not get sucked in by the low prices. It's a waste of time and $$.
Well. Order some great items... items that i did recived are great quality wish was great for refunds no problem there... was looking forward to getting my items though
I ordered from Wish Store in early December, and now it is early February, no word at all. It was supposed to be a Christmas present. They did not mention that it was coming from China. I have written to them twice and no response. NEVER AGAIN.
I have been trying to get in touch for 2 weeks the phones don't work or there are full about a few Dresses for my granddaughter they are going to be to small I do not have them yet and don't want them at all because you have not tried to get a hold of me I did my ordered from my phone but am on computer now if you care about your buyers you need to call me my name is shary Ziegler *******744
Product shipping info said one date... then another. I have written to them and no response, ordered in early Dec... now it's Feb 8th. Not a fun experience, now concerned if they will just rip me off or what is going on.
Keep in mind most of this $#*! comes from RipMeOffChina. No country in their right mind would let anything from China in without check so expect delay in shipping. I always got what I ordered but I noticed how they like to pretend everything is worth more then what they sell it for, bull$#*! lol
Fraud or really unserious company,
In the checkout screen the full price was 98 CHF and my paypal was billed 135.40 CHF.
After that they tried to explain me that the price was without shipping but i had the checkout open in a new tab and the total price with shipping was for sure 98 CHF!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members