Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I got two phone chargers for my i phone nethier worked and have sent sex or seven emails trying to return nothing back and it's going on a month and it takes ok over two months to get the chargers i can't believe face book is helping them out
I ordered one thing, and it was so cheap, but I still haven't received it. I can't find any confirmation emails and can't seem to log into my account. It's like I never ordered anything, except for the payment recorded on my bank statement. If it arrives soon and is the same as in the picture they miiiiiight get two stars, but...
Ordered a phone case for my daughter in November hoping it would arrive in time for Christmas. It's now February 21 and still nothing. The phone it was for has since got a smashed screen, if we had the case this wouldn't have happened. From what I can see, it's a scam. They take your money but send nothing. Buyer beware.
I've recently bought numerous shirts, sweaters and pants. Unfortunately I spent over 100 at once and I received the clothing and I can't believe how cheap it was all made. Horrible! Similar to cloth made of toilette paper!
Never Again! "You get what you pay for".
This site is showing photos of lovely quality clothing and offering huge discounts- what you receive is a cheap, very poor quality replica from china which is why they take so long to arrive.
The price was right the item exactly what i wanted delivery date was fantastic paid for it all, its now been 2 weeks after was meant to be the delivery date and still NOTHING will never order from hete again
If there was a 0/5 I'd have picked that. Out of 23 products ordered, THREE arrived and when they did finally arrive, they were 6 weeks (at minimum) late. The only thing I will give kudos on is that PayPal rounded everything. If I didn't use PayPal (who insure your purchases) I can almost guarantee I wouldn't see a cent in returned. I DON'T recommend WISH to anyone.
I use to praise this app. I never had any issues. But the last 3 months I have ordered at least 7-10 items. Out of that order only two have arrived so far and one was poorly made and I haven't tried the other item yet. If you want to risk it then go ahead. I'm just tired of requesting refunds all the time
I ordered an item that was buy 3 get 1 free. Received the 1 but not the 3. Just get rote e-mails from them. NEVER again will I order from them. You won't either if you are smart. I would give them a minus * but unable to
Why is my items shown as refunded? When I did not. They charge my credit card and asking me to send bank statement information. What is that?
Purchased a camera pen. It was described as pen with micro SD card connector etc. Ordered it for my Grandson received it no micro SD card when you read fine print it says micro card not included. The description of the pen is not true. Got a very disappointed grandson. Another bad experience when dealing with Wish
I see a lot of poor reviews for wish.com and all though I didnt purchase clothing I did purchase a hand bag and I was very surprised by the quality for the price. Im very pleased and I would order from them again. The shipping did take 3-4 weeks but I was fine with that.
My daughter introduced me to WISH. I thought it was going to be a rip-off, but so far I have been wrong. Everything has been received, of course it was three maybe four weeks, but it was as expected per the shipping info. Every item, ranging from clothing, shoes, jewelry and makeup was of decent or good quality. We love this APP, and use it frequently.
I dont think my items coming in... tried contacting them over 10 times. No reply. Scammers. I have aopen lawsuit against them. I might be awarded 150,000. So dont except them to be in business long.
I am waiting on a shipment, I was contacted by agent fredugo who has said he has a liitle problem he was stuck in jfk homeland security, they intercepting the consingment {mind you it is only colored tape} with regards to ownership of certificte so it is delaying coming util he could get another flight. He then said he needed me to send a money gram to him in the amount of $ 278.00 and time is a factor. I refused to send it and asked him not to contact me again. Now 4 days later he said it is almost there and here is your tracking #, you dont worry it will be brought to your front door and put in your hands. Then you can send me and my family money. I am so disapointed...
I downloaded the app after seeing the FB advert. Items can take a while (12 weeks or more to arrive) and then some I've received within a week. It depends on the stores you are ordering from... each item will be shipped separately. Some items have been excellent quality and others not at all what I ordered.
I had ordered over $300 dollars of merchandise for Christams and they had to refund me almost $250 of that back due to not receiving the items. I did receive the refund the very next day on my credit card but I wouldhave preferred to have the Christmas gifts I was expecting. I am now finally receiving some of the items which they advised to keep as a gift for the inconvenience.
Buyer beware as this app is a little complicated in terms of contacting support and the tracking info is often incorrect or only partially updated. Support will send a standard reply email just saying we've refunded the item. I'm still waiting on a few more items, but I think I will be finding a different shopping app to use going forward.
Ordered a simple tiara for my granddaughter two weeks ago... first told delivery February 9... did not come! Emailed them asking where it was... was told 13 th! Did not come! Emailed again and was told in transit! I know it was made in China... surprise! I didn't know it was taking a rickshaw! Here it is the 17th and still not here. Just received another email saying March 5! So much for Valentine's day! Maybe it'll make it by Easter! FIRST TIME ORDERING! NEVER AGAIN!
Cheap, nasty tat being offloaded onto unsuspecting customers
I've ordered about a dozen items from Wish. I had my suspicions about this site and the goods being offered, so I ordered a few bits to prove myself right or wrong. Unfortunately i was right. This app is basically a digital marketplace for all the poor quality manufacturers in China to sell their goods using fake discounts and inflated original prices. EVERYTHING I ordered was cheap crap of the poorest quality.
It's a perfect site for discovery shopping. You can explore thousands of items and can also order them from the same place. Yes delivery takes some time to complete but the stuffs are very cool.
If you're ever thinking about doing business with wish.com half Chinese half American company think twice they have a lot of tricks up their sleeves to get your money and send you the inferior broken merchandise in addition getting your refund if you don't take pictures and send a copy of your driver's license and a copy of your bank statement you won't see a dime in today's economy with ID theft On The Rise who the hell wants to do that they're a bunch of crooks they also own Gee.com and home.com I brought over a hundred products from these people so I speak from great experience I would say stick with Amazon
About the business
Shopping Made Fun. Join over 300 million others that have made their shopping more smart, fun, and rewarding.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members