Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Total rip off... it cheap for a reason. They steal photos and then send you knock off items of the picture. Takes weeks sometimes months to receive and when it final arrives if at all it's a cheap peice of crap DONT WASTE YOUR MONEY!
I purchased numerous items from wish.com and I found 2 necklaces were fake. Only the clasp and the stamped 925 plug are silver. I used a magnet to test all silver purchases all but 2 passed. What is happening is people are adding a 925 silver clasp and a stamped 925 round plug with a hole drilled in it and they are attaching them to the ends of the necklaces. Buyers beware of this underhanded way to sell fake jewelry to consumers. Hey, some items are as advertised, but a lot aren't, just be careful if you shop wish.com.
Thanks for reading. HSF
Have not received my last 2 orders. Will never order from wish again. A joke is what it is. Totally disgusted with this site. Good luck to anyone who orders. Hope you have better luck than I did..
I JUST DOWNLOADED THE APP... FROM THE LOOKS OF IT I MADE A BAD CHOICE... DID I? IS THIS A SCAM, RIP OFF? WILL I GET MY ORDER IF SO WILL I GET IT ON TIME?
I ordered five things from wish. Four out of five items was suppossed to be here March 30 th 2017. When March 30th came no items. So I went on the site and it said new delivery date of April 6th. But March 11th it said those items were in my town already. Requested refund on those items and got the refund within hours. Makes no sense. My fifth item said delivery date of April11th. Went on the site and it said new delivery date of April 18th. Requested refund and again got the refund within a few hours. So five items ordered and never received one.
I too placed an order at the end of November and two items never shipped. I questioned the delivery status 1 day after it was to be received and never received a reply from customer service. After my order was over 30 days old they indicated I would not get my items or a refund because my order was over 30 days old. The majority of the items I have purchased took over 40 days to ship. Even when I asked for a tracking number I never heard back from customer service.
WISH DOES NOT HAVE YOUR BACK, EXPECT TO GET SCREWED!
I ordered swimsuot tops. And they said 3day shipment till april 1st. Its already april 16 iuntil now i dodnt recieve any any. Wheres my money. Its only 11$ i just tried to order for that amount. But till now didnt recieved any. Sucks!
I ordered some things over 2 months ago for a wedding, which has an obvious deadline issue. Still never received it! Wasn't counting on having to replace them at the last minute! Extremely upsetting!
Wish has been good to me, I've ordered so many things in the past few months, some have come quickly, others not so quickly, but all of them have been delivered before the delivery dates. Their clothes are a little on the smaller side, I have to order 1 or 2 sizes up sometimes. I can admit that some items are a little misleading, but for the most part everything is good, especially for the price charged. Not many complaints. I'm very pleased!
I cant find return info or cust service #. I bought XL
Fits like a M. I normally wear L
Now what? How do i return for a larger size?
Really wish I would have read this before I placed my order. My order tracking information has disappeared and I still haven't received my package. Never again! Not worth the headache. I don't know how they have an A+ rating with the BBB. Bad internet shopping experience. Hoping Mastercard really has my back. A dispute is coming.
When i ordered a bathbomb from wish. I opened it and was getting ready to use, once i opened the plastic around the bathbomb, it just fell. It was just powder stuff not even into a ball. Smh...
I recently ordered for the first time and I'm so upset! I put items in my cart knowing that I would remove some before I hit order. Before I authorized the order it slid over and finalized the order!
I started ordering stuff from Wish most of my orders were charged but never received ok that's one thing, but I must say they did refund the money.
Next thing I could order any more no reason at all, II contacted their customer service and we started an exchange of about 20 emails, all with out giving me a reason why I couldn't order, they asked me for my bank statement, then for my digital card number and after all that the issue was not solved Also saying that I didn't had the correct email and ID number so I had to send them proof of those
Oh they also charged me for items that I did order in the mist of all that and when I did check if those were on the way nope they are not, so again sent an email reply was will contact you with in 48 hours.
Too bad too bad
I ordered some items on wish and what was received was horrible and damaged. When I click to request for return for return the site has disabled my account and I can't even get in to view my order.
Horrible business. Do not engage. It won't be worth your money and time.
I really love wish cause its safer to buy from here than from ebay. Ive been scammed on ebay alot and the sellers dont care if you get ur item or not. On wish, Youre pretty much safe! Just remember to check reviews of the product before buying to make sure you know what youre getting.
I have purchased items from Wish.com for a couple of years now. Past items were delivered ok. Recently I've had 3 refunds in a row, as items, after being considerably late, and were never delivered. Wish will give you a refund in such a case, but expecting delivery of items purchaced and consistently not having them delivered has turned me to other sources for similar purchaces.
I placed a order last night for 3 items. After order was process one piece had 2 of the same item. I immediately wrote to customer service because is the only way you can contact them The next day I got a response that it shipped even though all my other pieces did not ship Sorry do not believe that order shipped within the period of two seconds. Orders processed through so quit that you have no way to stop them if you see a mistake so beware. Then they want you to return it at the cost will probably be more than the item and that's how they get you
I own a boutique and wish is ruining it for me. They sell a jumpsuit for $2 that I sell for $18 but mine is not see through, made in the USA, made of cotton and I never miss shipping an order. I have a contact number and email if anything goes wrong. I hope wish is banned, its such a scam. It makes it difficult for business owners as myself to be successful. My website is LiveFabulously. Biz
I put items in my cart and it said slide to pay but i never pressed that then a month later i find all these charges for items i put in my cart but never actually bought im so angry because i owe them 75$ in stuff i didnt buy they know all my credit card info and its really crappy f**k u wish
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