The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Again, I was skeptical but very happy when everything arrived as described, very happy with the site! I have ordered many times with them and will continue to do so. I think they are a great website!
I first used wish because I saw a pop ad with a great looking jacket saying only $23 however upon going to order it the price was then listed at $34 fair enough I thought so ordered it with a $12.95 postage fee, total $54.95. It has now been within 24 hours an email said my order had been processed, this has been three weeks ago and absolutely no news of the jacket and unable to contact anyone! Funny how I am now bombarded with wish ads now. Talking of wish I WISH I had read these reviews first. I will never ever fall for this type of scam again
You see a price and you add to cart and its like 3 times that, also the shipping charges sometimes are ridiculous. I say t shirts (no brand) and hoodies with the superman logo for over 40 bucks and in Walmart those same ones are 4 bucks. Remember something. If its too good to be true... IT PROBABLY IS! Never again, i was looking at a watch that at a gas station was selling for 6 dollars and wish has it as it if was originally over $900 and now its at a special price of 29.99 and $6 shipping... hourly deal! Hahaha beauty about online businesses and lack of searching. Lmao
I have ordered from Wish for over two years and I have not had a single problem. You have to remember the sizes are Chinese sizes unless otherwise stated and read the reviews before ordering. Every piece of jewelry and electronics I have bought have been top notch. Be wise and read the reviews so you can tell which are worth your time.
I really like ordering from Wish.com! I love the prices even though it takes awhile for the items to get here, they are worth the wait! I only had a couple items that weren't exactly what I wanted and I was able to get a refund! I think they call is WISH because sometimes I 'wish' I hadn't found such a great site that I keep ordering from! Hahaha! My kids are the ones that got me hooked on it and I really do like it!
All items are from China, ordered 8 items all too small... shoes, pants and dresses. I ordered the correct size they just send u anything.DO NOT ORDER FROM WISH. HORRIBLE. BIG RIP OFF
I've purchased at least 20 items from Wish... mostly watches and misc items and have gotten them all. I'm in Louisiana and the stuff comes from China, so I expect it to take longer to get to me. ** I don't order anything from wish I need right away **. Of maybe 7 watches only one came with a bad battery. The watch was 2 bucks so oh well! I've even ordered and received tennis shoes. No issues with the fit at all. I would not order any clothes as they come in super small sizes. I see all the negative reviews but personally I've had no major problems.
Cons: shipping information is not always accurate and is slow to update. ITEMS COME SOONER THAN THE DATE THEY GIVE IN SOME CASES.
At the end of the day. U get what you pay for! If u want great quality and on time delivery. Stick with Amazon and the others. But for the prices wish offers, it's no big loss to me if something is longer working. With all I've purchased, I've probably only spent about 50.00! In my opinion Wish is not all that bad!
I purchased a tablet cover with a keyboard attachment in February, now it's April. I been getting the run around and bull crap copy and paste messages. I never received my item or my refund. If it's not $1.00, don't waste your money or time.
I ordered 16 items on Wish over a month period. Once they added shipping I could have found the same thing on Amazon. The worse part is of the 16 items only 3 actually showed up. Some were gift that I now have to scramble to replace. They did refund my money in full so it wasn't a total disaster it was just a waste of my time expecting something that never came
I have ordered many items from this company all for cheap and they are not the best of quality but are almost always worth the cost! Shipping does take awhile but overall I feel this is a valid company.
After almost 2 years of ordering stuff (about 25% arrives) I suddenly get the message that my account is blocked. No reason & even after attempts to do what they require I still get the same copy/paste message account blocked. At the end of the day I'm not out any money because the refunds did happen for all the stuff that didn't arrive. Too bad the rest of their service wasn't better.
Seriously waisted hundreds of dollars on this stupid $#*!ing site, have been using for a year I've noticed it's slower then ever their efforts are ridiculous. Someone help me how to get my money or packages back $#*!ing scammed much.
Order all ya want, but 70% orders dont arrive and there is no customer service. It's all automated and I suspect a real person never even follows up on it.
Your better off looking at an ad and then lighting your money on fire. The result is the same.
I have ordered approximately 20 items from Wish and I have received only 3 of the items...
The good thing is the refunds are instant when the item has not arrived on the scheduled date but what's the point in ordering something when there is, by my experience, only a 15% chance of receiving it?
My sister orders from Wish often so I thought I'd try it out, I knew before I ordered that shipping took a while and I was expecting that. I ordered a phone case for my iPhone and it said it would be a month before i received it so I waited, then one month turned into a month and two weeks and then eventually two months so instead of waiting I just canceled my order which was super easy, but I have yet to receive my refund... it's been three months now.
After almost a year of spending probably a good thousand dollars on this account, I got the message the other week that they were putting a block on my account. They asked for my bank statement proving I made purchases, so I sent it. Comes back, there is a block on my account. So then they ask for my Visa (that they don't have for a reason) with the last 4 #'s covered. So, I did it even though I didn't want too. I get back a message, there is a block on your account. So, I go to them and ask why nothing is being done, yup, you guessed it, there is a block on my account and he can't get access to it. So, nobody can remove the block, I have things that have not come in, and they have ultimately stolen from me in the process. Do yourself a favor, find another site. I should have listened when I was warned, could have saved me some money.
Ordered several products. Bluetooth speakers. Cables, headphones. Still waiting for it after 4 months. Dont think it will be delivered any more. U are warned.
The photos are NOT of the actual item. They steal photos from legit stores and then send you a CHEAP knockoff. DON'T buy anything worth more than $5. Phone cases seem to be ok. But it's probably made of contaminated material if they're selling it so cheap!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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