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Alaska
1 review
0 helpful votes
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If Zero Stars Were An Option...
June 25, 2021

My husband and I just purchased our first house together and started to shop for new furniture. I found a coffee table and 2 end tables that came as a set at a local business. They were asking WAY too much for it so I started doing some online research to see if I could find it elsewhere for cheaper. I did find it on multiple sites but the majority of them wouldn't ship to our area. Then I found it on Wish.com. It was about half the price and they shipped to our area. I had never used this site before but I had heard some decent things about them from friends so I decided to give them a try. Also, we wanted two of the furniture set and they had them in stock. I placed the order. My bank alerted me to the charge and I approved it. Wish.com, however, after receiving confirmation of payment and sending me an email advising that it was being processed for shipping, then CANCELED my order. I got in touch with their customer service, which is all message based - no phone number or human to speak to, and they said they would correct the situation. After another 24 hours, they got back in touch and said the same things as before - they had canceled my order and I should see a refund in a few days, and that if I would still like the items that I would have to create a new order. I looked at the furniture set that I had ordered and the price had gone up from $177.50 to $348 so we would have to pay approximately $750 for an order that originally cost $408.26. Absolutely ludicrous. I messaged them again that I was very unhappy with the situation but that I would re-order the set if they would honor the original price. After several back and forth messages with someone who doesn't speak English and never addressed my question, I demanded that they answer my question. I have not heard back from them and it's been over a week now. TOTAL CRAP WEBSITE and trying to scam people out of their money. I found my furniture elsewhere and I will NEVER use this sketchy website again.

Date of experience: June 25, 2021
Wish C. Wish Rep
over a year old

We're here to help, Kristina! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
2 helpful votes
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Wish.com changes the price after you search and chose the item right after you click to buy. This is bait and switch and it is illegal

Date of experience: June 19, 2019
California
1 review
0 helpful votes
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I wonder how people live with lying to a honest person just to take their money. This company and everyone that works with them have no conscience, they stole my money i saved up for my son's college abroad. I found a newsletter in my mail from tessline which gave details of their investments offer with mouth watering profits, I fell for it and took out my son's college savings to fund this investment, I was referred to a particular Carlos Joaquin who was my account manager, I don't know how they did, but this profit was increasing and increasing just as they said and I was so happy, I waited a bit longer to get more profits, until I requested for a withdrawal of my money, it was then I knew I'd been scammed, and my whole life came shattering, I cried for a couple of days, told my friends about it and they kept laughing at me for so long, until I saw an advert about timothybarlled@ g mai l. C om
Wh at sApp: + 1 628 262 72 48
Who I told my case to, and helped get back just about 70% of what I lost, I wanted all but to no avail. I would never trust anyone on the internet, it is a scary place filled with bad people.

Date of experience: June 14, 2021
Wish C. Wish Rep
over a year old

Hi Jordan, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Germany
1 review
0 helpful votes
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When I receive my order?
December 3, 2020

I still haven't received anything... When do I receive my order? I want my order or money back... or I'll never buy anything from wish again...

Date of experience: December 3, 2020
Wish C. Wish Rep
over a year old

Hi Roberto, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
8 helpful votes
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Wish is a SCAM
April 4, 2017

We have ordered many items from WISH in our household and have NEVER RECEIVED ANYTHING! I contacted them many times and it was one excuse after another. WISH IS A SCAM DON'T ORDER ANYTHING

Date of experience: April 4, 2017
Florida
1 review
1 helpful vote
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Cancert
October 7, 2021

I bought from wish and i developed terminal brain and ball cancer. I do not recommend this website..

Date of experience: October 7, 2021
Wish C. Wish Rep
over a year old

Hi Grady. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Italy
1 review
0 helpful votes
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Is a zero
September 11, 2021

I have ordered 1 product i have recive an other the order was a battery with 2500A i have recive one with 1200A and after i have not answer crazy i kan not give back i not have back my monay this ar all robber
First picture i have ordered 2 picture i have recived is crazy and after i have ordered the original product to Amazon for only 88 Euro and not for 130 Euro thanks

Date of experience: September 11, 2021
Wish C. Wish Rep
over a year old

Hi Norbert. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
1 review
1 helpful vote
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Its the best shopping app ever
January 19, 2018

Its cheap and easy to use the have the best toys shoes jewelry I'm totally in love with the make up when I order I got exactly what I order I rather there than any where else

Date of experience: January 16, 2018
Arizona
1 review
0 helpful votes
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Nice
June 19, 2018

Great price fast shipping. Would purchase again. Love a great bargain. Lots of merchandise on youre site.

Date of experience: June 15, 2018
Arizona
1 review
1 helpful vote
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Beware
October 15, 2017

Beware folks a complete ripoff business... I'm really surprised after so many complaints there still in business.

Date of experience: October 15, 2017
Michigan
14 reviews
39 helpful votes
Follow Ayla A.
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wish.com is a great website to buy something, however, there are so many things to take into consideration when going with Wish opposed to a more reputable store, and U.S. based
Pros:
*VERY cheap
*You can find many cute little knickknacks, jewelry, watches, and small things like that
*VERY cheap shipping, usually only a dollar more than the price of the item, many $1 items have $1 shipping

Cons:
*Shipping takes forever (they're based out of China, and your paying such a cheap price for shipping, no surprise there)
*Tracking isn't very accurate opposed to a shipping company like FedEx, UPS, USPS, etc.
*customer service does NOT exist (yes, they may reply to your email, maybe but they're horrid to deal with)
*Good luck with getting a refund. (sorry, it just wont happen, and if it does, it'll take years to happen *literally*)
*Don't like what you got? Wanna ship it back? Nope, not happening either, unless you want to pay a ton on shipping (which will almost always be on you, not them)
*Items may not come as pictured (seeing that this is a sketchy Chinese based store, what you see may NOT be what you get)
*Items may not come in one piece (since the shipping is so cheap, the safety of your item coming in one piece is slim. Bear in mind, the bigger and more fragile your item, the less hope you should have)
*Items may just not come. (Since the shipping is so cheap and its coming out of some odd Chinese factory, it may get lost and never get to you.)
*You cant rely on anything to be a positive purchase except for little things like watches, jewelry, and things of the like (So do NOT go buying like a camera from them, sorry, but that is just plain stupid. Unless of course you want to waste a good amount of money.)
*See all those cute clothes they're selling? Yeah, you shouldn't buy anything from them. As already stated, they're a Chinese store, not only do sizes run weird, but God knows what it will look like when it arrives.

So all in all, it's a great place for buying little things at a cheap price; phone cases, watches, jewelry, knickknacks, etc., but a terrible place for anything else.

All my watches I have purchased from Wish thus far, which all work, yes.
The necklace clasp.
A closeup on the pendant of the necklace.
A necklace I got.
+8
Date of experience: April 18, 2016
Slovenia
1 review
0 helpful votes
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Fast delivery
June 14, 2018

Fast response in a case od aditional question... fast delivery... very suprised and happy... will by again

Date of experience: June 12, 2018
New York
1 review
1 helpful vote
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Wrong item
July 26, 2017

I ordered a funland vintage classic stainless steel silver watch but instead got a car mount to hold my phone I am so pissed

Date of experience: July 26, 2017
Georgia
2 reviews
6 helpful votes
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Mixed Feelings
January 30, 2016

They have a variety of items for sale, but when you purchase things online there is always a risk! That is why some people like going to the store so that they can see and feel the product. I have purchased 3 items so far, and I have only gotten one of them. The quality of this item seems okay, but I have that attitude of "I get what I pay for". I purchased a ring and I do love it because it is made from a good metal, but I can see that the color is wearing off of it. I realized that I should have purchased the silver one instead. I am not at a loss of 3 bucks. Keep in mind when you're ordering from China it is going to take at least a month or two before you get your item. Their sizing chart is way different from the US and that is for majority of their products. I have ordered items off of eBay from China and was surprised that some of my cake decorating tips were not the same size as the ones I purchased in the US. This product took forever to come and they ended up having to ship me another one since the first one never arrived (eBay). Their large is like a size 8, so when ordering clothes one has to remember to order the biggest size they have and pray. You can expect high quality stuff all you want, but understand that they can't give you cheap and quality, so decide what you want. I am still waiting for 2 other items, and according to the delivery date they still have a few days to get here. I enjoy shopping online, because I find great deals and don't mind waiting for them to arrive. I will only pay the store for convenience if I really want the product RIGHT NOW! To eachs own! I hope my review helps others.

Date of experience: January 30, 2016
West Virginia
1 review
0 helpful votes
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Sent me a camera that doesn't work, and a drone that wasn't even complete! Obviously there is no quality control nor testing before shipping!

Date of experience: June 16, 2018
Tennessee
2 reviews
2 helpful votes
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Junk
April 11, 2016

Bought some Samsung headphones for $1 and I'm almost sure they aren't genuine. Sound and feel terrible. Awful quality. Waste of time and money!

Date of experience: April 11, 2016
New Hampshire
1 review
0 helpful votes
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Shipping
June 18, 2020

I have been waiting over a month. I wouldn't have purchased knowing that my summer clothes may arrive by fall. Sorry but very frustrating.

Date of experience: June 18, 2020
Wish C. Wish Rep
over a year old

Hi Andrea. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Nevada
1 review
0 helpful votes
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Not sure which item I'm reviewing
June 20, 2018

I got the items and they are both perfect. Shipping times were standard. A little longer for the poster, but the hoodie came fast.

Date of experience: June 17, 2018
Canada
1 review
0 helpful votes
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Unsatisfied
January 14, 2018

I like the products but the delays in shipment are very disappointing. Sizing is also a issue as it doesnt match the size charts.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Satisfied
January 12, 2018

Im very happy with wish costumers services some time a little bit longer than expected but it worse it over all I am happy

Date of experience: January 12, 2018

Overview

Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778