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Georgia
1 review
0 helpful votes
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Great Variety
May 5, 2021

Great variety of just about anything you can think of. I just wish it would get here sooner than nearly a month.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Did not received the item
November 16, 2020

I am waiting more that 4 month and no item has been delivered yet i try to call them no online support

Date of experience: November 16, 2020
Wish C. Wish Rep
over a year old

Hi Mehrdad, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Arkansas
1 review
0 helpful votes
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Terrible
July 14, 2020

I have been waiting 3 months for more than 20 items in which I was issued my shipping cost back. Nothing more.

Date of experience: July 14, 2020
Wish C. Wish Rep
over a year old

Hi Nicole. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Thailand
2 reviews
106 helpful votes
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Is Wish real?
January 22, 2016

I want to order some products from wish, do I have any guarantee of wish product? I hope they are not scam and how long will it take to deliver good

Date of experience: January 22, 2016
Mexico
1 review
1 helpful vote
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Bad service
February 25, 2018

I haven't had all my purchases in the time & some of them are lost.
Very bad service, I waste my money and time. I'll never buy in wish.
Thank you

Date of experience: February 23, 2018
Kentucky
1 review
0 helpful votes
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Misrepresented
November 20, 2020

In the end what we get is a far cry from what we ordered. It comes from China. Something needs done.

+1
Date of experience: November 20, 2020
Wish C. Wish Rep
over a year old

Hi Robin. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Netherlands
1 review
0 helpful votes
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Thieves
January 29, 2021

They do not sell what they advertise and If you complain they say "your order has been fulfilled" do yourself a favor and don't order from wish.

Date of experience: January 29, 2021
Wish C. Wish Rep
over a year old

Hi Bianca. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Texas
1 review
0 helpful votes
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Takes long and iteams get lost
February 23, 2018

Love rhe prices of the iteams but most of my stuff take to long or they get lost i do get my refund but i would like my otean to acguallh arrive and not get lost

Date of experience: February 20, 2018
Canada
1 review
1 helpful vote
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I think the owner of wish should read the comments I have written cause he or she clearly don't understand the meaning of business

Date of experience: August 5, 2020
Wish C. Wish Rep
over a year old

Hi Raymond. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Idaho
1 review
0 helpful votes
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Order a shirt through wish
January 21, 2021

Tracking error, email error, phone, customer service, not a legitimate phone number, but they take you're money

Date of experience: January 21, 2021
Wish C. Wish Rep
over a year old

Hi Lucy. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Virginia
1 review
1 helpful vote
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I ordered electric bike, received invoice for a tire, received a cheap light. Wish giving me runaround.

Date of experience: December 30, 2020
Wish C. Wish Rep
over a year old

Hi Tony. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
2 reviews
3 helpful votes
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Confused
January 16, 2017

I ordered 28 items. Starting in November. I only recieved 3 things so far. Spent alot of m8ney. What"s going on? Stuff i ordered last i am gettung. Stuff i ordered along time ago. I never got

Date of experience: January 16, 2017
Singapore
3 reviews
4 helpful votes
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Broken System
October 14, 2019

Base on my experience, My item does not arrived for months. The problem is that the tracking was Inaccurate. Their last location was "Wishpost order has been generated" ever since after I bought it. The app said the latest will arrived at this date, but in the end they said it'll be delayed it again. The problem is that when I wanted to get a refund to the seller, it said "Failed to find product with this ID" and the Customer support wasn't even helping! Just some bot keep repeating the same question/response. What a horrible system if you asked me. Why wouldn't they allow me direct to the seller? Why couldn't they update the tracking item? Why does it need to be delayed? It make me question even more and thinking it's a scam that they delete their account away. I know that I bought the item was pretty cheap and shouldn't expect it and make a big deal out of it but since I pay for it, I still deserve to get my item. PS: I know some people here said we shouldn't trust an app that selling cheap stuffbut I don't believe that the case because I download another app which cost similar as I bought it on wish. Guess what? The item arrive on few weeks. That being said it all depends on the website and Wish isn't the one we shouldn't trust.

Date of experience: October 14, 2019
Missouri
1 review
1 helpful vote
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REFUND POLICY
June 27, 2020

HORRIBLE... refund policy... I ordered some headphones that were red for my wife for Valentine's Day at the end of 4 weeks I hadn't received them and I contacted them. They inform me they were delayed and did I want a refund or did I want to wait. I told them I was happy with waiting another 2 weeks went by I still hadn't received them and with quickly approaching Valentine's Day I contacted them and again they apologized and asked me if I would like to wait or want a refund I informed them I again would wait. 2 weeks later I contacted them as it was several days before Valentine's Day and they inform me that it was passed the refund time and I could NOT get a refund I contacted customer service and they said that their policy. Why are they asking me if I would like to wait when they know the time for REFUND is about to approach. This is stealing. In my opinion this Could have easily been corrected the customer service refused to refund my money this happened on 3 other orders in excess of a $150. I did contact an LEGAL and it's just not financially worth Pursuing any legal action. In my opinion... STAY AWAY FROM THIS COMPANY... Often times when you receive the item it's the wrong model, color, or its broken, Often times it's flat out junk... They prey on people who have addiction for Shopping... I can guarantee you this will NOT be posted by wish

Date of experience: June 27, 2020
Wish C. Wish Rep
over a year old

Hi Mike. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Louisiana
1 review
0 helpful votes
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I love shopping at wish.com
January 13, 2018

Great products, easy ordering, fast shipping, easy returns!... HASSLE FREE! I shop at least 3 or 4 days a week.

Date of experience: January 13, 2018
New York
1 review
1 helpful vote
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Bought a Galaxy Note 30 U pro, what a mistake.
Not 5G, FAKE CAMERAS, POOR QUALITY.
Contacted customer service, they apologized.
Still waiting for a solution.
Made a Paypal Claim.

Date of experience: May 18, 2021
Wish C. Wish Rep
over a year old

Hi Roberto. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Michigan
1 review
1 helpful vote
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Shipping
June 14, 2018

Some of the stuff takes so long to get. I'm still waiting on a shirt I ordered back on May 10th. I realize it's coming from China but come on.

Date of experience: June 12, 2018
Maryland
1 review
2 helpful votes
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So free item when you open your account cool. Then you have to give cc number to pay 1.00 shipping that's the hook. Then you think OK wow is it really this great. So you order something else OK the line. You receive your items very quickly, this is great. So you place another order. Some things don't come or show up late. WISH has your back. They refund your money a month to 6 weeks later item arrives so it's free because they had your back. Place another order and stuff starts to trickle in each day. This order isn't what was shown or described so their gone to make it right. But you have to pay for the return shipping in order to get a refund. Even though the first reply to my complaint said I was validated in my complaint. The next day stuff comes and it's 3 pieces should have been 6 they are gone to send me rest of my order so sorry. Next morning the message says they will send a refund. I wanted the items not the refund so now must go out and purchase items some where else WISH I'd done that 3 weeks ago then would have it and wouldn't have a headache. Some items have been above and beyond my expectations. Several not so much. Buyer beware. Shop at your own risk. Clothing listed in description as a US size 22 is barely a size 10 US. And all is see through. They tell you order 2 sizes larger so next thing comes and I can fit 3 people in it. If you order gone by descriptions and overview pictures they tell you your fault for ordering wrong size. Snapshot all order information and questions and reply because you will at some point need it. Do not throw away original packaging if you are in question of an item ordered because they will ask for a picture of the original packaging with the tracking number because (THEY CAN'T FIND IT) so yep love to hate hate to love relationship with #WISH

Date of experience: April 6, 2017
Canada
1 review
1 helpful vote
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Stay away from Wish
April 4, 2019

They ship defective product and only refund a fraction of the purchase price. The product is garbage. Total waste of time and money,

Date of experience: April 4, 2019
Canada
1 review
2 helpful votes
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CUTE BIKINI
August 16, 2022

I bought this bikini on Wish and it's AMAZING. The right colour, fits perfectly, and it's super comfy material. Exactly as described.

Date of experience: August 16, 2022

Overview

Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778