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How would you rate Wish?
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Virginia
1 review
5 helpful votes
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Not happy
December 24, 2017

I don't like the fact it takes a month to get the orders or that they ship stuff out due to the size and color worst website I have ever ordered from

Date of experience: December 21, 2017
Texas
1 review
0 helpful votes
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Wish
January 2, 2018

Very pleasant experience. Can be quite addictive. Variety of products. Got some great pieces of jewelry...

Date of experience: January 2, 2018
Kansas
1 review
0 helpful votes
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High standards in my experience with Wish.
January 19, 2018

Everything I ordered was received in a timely fashion. Communication was great regarding shipment of product.

Date of experience: January 17, 2018
Italy
1 review
0 helpful votes
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Hey guys,
Wish is quite crap... will tell my story...
I ordered a tablet that costs around 60 euro, it should have been delivered from China. The initial estimated delivery was 3 weeks, few days before the end of the 3 weeks I saw that the delivery date was updated and postponed of two other weeks, and happened the same thing, the delivery date got updated few days before it should arrive of two other weeks...
I contacted the support after one month asking for a refund and explaining the situation ( as also the tracking post reference the last update was saying returned to the merchant on the 2nd of June) and the support just keep saying (seems they do copy/paste of reply) that there could be delays... but the sad story is that I cannot ask any refund for an item that can get the delivery date updated till the next 10 years... and so doing will not get back anything because for their system everything is fine... IT IS AN ILLEGAL SYSTEM THAT WOULD REQUIRE THE ATTENTION OF SOME LAWYER TO SHUT DOWN THIS ORGANIZED STEALING SYSTEM FROM THE SELLER ON ONE SIDE AND FROM WISH ON THE OTHER THAT DOESN'T CARE...

Date of experience: June 27, 2020
Wish C. Wish Rep
over a year old

Hi Dave, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

South Africa
1 review
0 helpful votes
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Good
June 19, 2018

It's good but there are some items that I still did not receive and I did not even recieve my refund in some of them but otherwise it's greate cause I get some of the items

Date of experience: June 16, 2018
Connecticut
1 review
1 helpful vote
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Don't even bother
August 25, 2020

I ordered two rings from wish on June 9th and received an email on July 7th that my rings were delivered. I checked my mail and had regular mail and packages, but nothing from wish. When I contacted them I was told due to COVID-19 that there may be some delays with shipping and to wait until September 17th for them to come, and if they didn't by then to then contact them.
I've been checking periodically on the app for updates and yesterday was told it was out of the refund range because a month had passed. I received two different responses (I had to file a separate complaint for each ring), where on one ring I was told that it showed on their end that it was delivered and it was too late for a refund.
On the other ring I was told to wait until September 18th for the ring to be delivered. I have asked why I am getting two Very different answers and which one is correct but I am constantly ignored.
I will never buy from wish again. They have scammed me out of 90 dollars and are refusing to make it right in any way.
I'd accept either a refund or them resending the rings (who knows if I would actually receive them then, though).
Don't waste your time or money on wish.

Date of experience: August 25, 2020
Wish C. Wish Rep
over a year old

Hi Sarah. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Pennsylvania
6 reviews
18 helpful votes
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Ordered item paid for quick shipping never received the item. They also bombard you with emails once you give them your address.
My advice STAY AWAY

Date of experience: December 30, 2020
Wish C. Wish Rep
over a year old

Hi Stuart, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
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Very efficient & professional
June 14, 2018

It was quick and easy to deal with on my purchase that I wasn't satisfied with. Pain-free experience.

Date of experience: June 11, 2018
Serbia
1 review
0 helpful votes
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Good
August 22, 2018

Good, but not so good always! Need more explanetion for Serbia customers about goods they offered to us.

Date of experience: August 20, 2018
Massachusetts
1 review
1 helpful vote
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If only the shipping was faster then shopping with wosh would blow other shopping sites out of business.

Date of experience: March 2, 2018
Canada
1 review
1 helpful vote
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Washers
January 12, 2018

Not too bad. This time bought squish washers(copper) not very good quality copper. For the price was ok.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Mostly satisfied
January 13, 2018

Mostly satisfied just a little dissappointed in not getting some stuff. Like on some of american doll clothes

Date of experience: January 13, 2018
Austria
1 review
0 helpful votes
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I ordered twice at wish. 85% of the products never arrived. That what arrived was not functional. NEVER AGAIN

Date of experience: June 15, 2021
Wish C. Wish Rep
over a year old

Hi there. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

GB
1 review
0 helpful votes
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So I bought an external 8TB hard drive, I checked the listing over and over to make sure what I was getting and made the payment, 6 weeks later I get an email asking if I have received the item - I had not, 3 weeks after that an empty case came with a price on the packaging of a couple of euros for an empty hard drive case, now I can get an empty case for less than £1 here so have no need to order one from china. When I attempted to contact customer support I found out that THIS COMPANY CANNOT BE CONTACTED BY PHONE! So that set alarm bells ringing straight away, when I received a mail saying that the seller sent the correct item and now the advert suddenly says it is case only and they will not refund, basically I've just given this 'company' money for nothing. Be aware of the 'reviews by buyers' that give all 5 stars especially if they mention that customer support was excellent and if they say they received refund why and how did they contact this non existent customer support. I sent a copy of the original listing to the 'support agent' where it does not say anything about the item being an empty case and this has not been acknowledged in any way. In short if the prices seem to be too good to be true then they are, AVOID THESE SCAMMERS/MONEY LAUNDERERS!

Date of experience: July 7, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
1 helpful vote
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Ordered a 3 pack heavyweight Pro club T shirt. 1 shoddy lightweight no label T shirt arrived! Daylight robbery.

Date of experience: June 25, 2021
Wish C. Wish Rep
over a year old

Hi Helen. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
0 helpful votes
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Crap
January 31, 2022

Very cheap product. Bought a nose ring that infected my nose and the nose ring turned black. Rochelle in customer service disconnected chat.

Date of experience: January 31, 2022
Wish C. Wish Rep
over a year old

Hi Sonyia, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

India
1 review
10 helpful votes
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ITEM NOT RECEIVED
May 24, 2016

GOOD MORNING SIR/MADAM I HAVE PURCHASED/ORDER ONE ITEM i. E. BASEBALL CAP HIP ONE SIZE WITH TRACKING # *******6945 NOT RECEIVED TILL DATE PLZ TRACK WHERE IS THE ITEM,
THANKING YOU

Date of experience: May 24, 2016
Michigan
1 review
8 helpful votes
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Horrible
August 31, 2015

Wish is horrible. I have ordered a necklace and it hasnt come. It was suppost to be at my house between august 23- august 29. It is currently the 31st and it still hasnt come. Bad serivce

Date of experience: August 31, 2015
Washington
1 review
1 helpful vote
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ORDERED 2 10 INCH TABLETS CASES AND SCREEN PROTECTER THE SCREEN PROTECTER WAS BROKEN CASES $#*! AND ONE TABLET DIDNT SHOW AND THE OTHER WAS A 6INCH THAT WASNT EVEN THE ONE WE ORDERED AND OH YEA I FORGOT NOT EVEN THEMEMORY CARDS WE ORDERED (NO WAY TO CONTACT a rep... they wont reply)

Date of experience: August 31, 2017
New Zealand
1 review
0 helpful votes
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Great value for money
June 13, 2018

Easy to shop and communication is very quick. Couldn't be better in my opinion. The product is as what's shown and any problems solved fast.

Date of experience: June 11, 2018

Overview

Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778