Ever call with a question? Just call back and you will get a different answer. While I can't explain for certain my belief is they want to hide things from their clients. They have added services to my account which I never asked for or cared about and lied about it for months. Try and get the same person on the phone, it's impossible. You can't email them, I imagine they don't want a record of their answer. Worst customer service of any major corporation!
Hi Stuart, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.