WishReviews 8,284

In November 2017 I placed some items in my wish basket and 2 items in my shopping cart. I left the 2 items in my shopping cart and went to bed. A few days or so after placing them there WISH decided to process these items. Immediately on getting the alert I emailed them informing them I did not order these items and to cancel. I panicked because I did not process them personally. After emailing back and forth requesting these items be cancelled I noticed the items were shipped! I also received an alert from my credit card company, I immediately alerted them to this fraudulent behavior by WISH, and got a credit. The 2 items WISH stated were shipped were actually not, and after a while 1 of the items were cancelled, in the mean time I was informed when the item/s received I should not send it/them back, I should take pics and send it to them. Which I did! NO ONE was reading my email history. After I noticed no one was doing this I told them to READ ALL THE EMAILS I SENT TO THEM FOR THE 100TH TIME. I told them I will no longer be communicating with them until they answer my question regarding what I am to do with the item received because I am not paying out of pocket to sent it back. It was near the end of January 2018 that I received an email stating I should keep the 1 item I did receive I can keep as a gift from WISH. The bottom line? I cancelled my account with them and removed myself from their website. NEVER AGAIN. Though the clothes are not bad, the prices are ok. However, my $$$$$ at their disposal, no way. I was informed by my credit card carrier that WISH has a history has a way pf doing this.

I purchased 5 items and so far have received 4. Of these, 1 was nothing like the product I ordered. It was 2 x 4000watt inverters and they won't even run a 750watt resistive heater. This should be no problem to a 4000watt inverter. I think what I received was 2 x 400 watt inverters. What a bloody ripoff! Advertised was a sound bar and subwoofer, all I got was a crappy soundbar. Ordered a bluetooth radio/speakers for my garage which looks nothing like the photos in their ads and despite the claim the sound was high quality, it is absolutely crap. I also ordered a phone case for my wife based on her model of phone. The case that arrived didn't fit the phone by any stretch of the imagination. I have been in contact with their customer service to seek a refund or preferably get the goods I wanted and after some communication that has since stopped completely. To be honest, I was dubious about them and took their promises and site reviews with a grain of salt but thought I would give them a go. My concerns have now been proven. I suspect that even the reviews they show on their websites are fake and mainly revolve around (people?) saying how quick their service was but there appears to be few genuine reviews that rave about the quality of goods. I also think that if you did happen to put a bad review like in my case, it never makes it onto their website. Like many others, delivery was great but was the least of my problems. Never again Wish! And I will also be sharing my concerns with my hundreds of friends on Facebook who will hopefully forward them on. I believe something has to be done about this company.

Wish is a very fave shopping site the worst sight ever the post fake pictures online and when you order for it you see something else and they take your money without sending the product. And when you complain about it the claim to refund the money and they don't i bought a whole bunch of things and not one was satisfying. This site should be closed down. These are some of the pictures of some products totally different from the advert.

I tried wish like most people do thinking the products would be cheap and unappealing. Not at all, I'e loved everything I have purchased with the exception of one item, and that was natural error.
I got the wrong color so, that can happen anywhere. What have you got to lose try them at least once. You'll probably try them again. They are not the best when it comes to the coupons codes though.

The items can be very inexpensive, then comes the outlandish shipping costs. Pay close attention to the shipping, it has made me cancel a few orders.

All the clothes i ordered were so bad quality, it s not even funny.
A claimed cashmere sweater had label saying 65% cotton, 35% polyester, and i was lucky this one had a label!
The tricolor sweater, i let you find it on the site... doesn't look the same does it?
And i asked for a medium, this one would fit my 8 years old.
I think products are cheap. But at least don't lie!

I ordered lace front full head wigs. The seller has pictures (several) showing different views of the wigs. I even sent message to company asking if full head lace front wig!? They stated yes I received pieces of hair! I have sent messages for two months to customer service indicating fraud they say they will talk to seller! I think since Wish/Home name is being used and the seller represents them. They should send me my wigs and deal with the seller. I received a refund, BUT I wanted the wigs I paid for and feel like my issues for the past several months was never taken seriously. I spend money with Wish/Home and feel like they should do something as far as get me my products. They do not they send the same template saying we are sorry that this happened to you. We will talk to the seller... I dont think you can advertise one item and then send what you want and think its ok!

Update 09/18/2023
I've pretty much stopped using Wish. The shipping fees were getting out of control. It's also really hard to find specific items because they litter their results will all kinds of other crap. Quality of the goods is variable at best. They've lost their lock on the market category. I now use AliExpress pretty much exclusively. They've opened up their site to real reviews of the actual product you're buying and many include a rating of the store policies and ship times as well. Ship times have improved, and some items are now eligible for a free return.