Sharon H.

I ordered lace front full head wigs. The seller has pictures (several) showing different views of the wigs. I even sent message to company asking if full head lace front wig!? They stated yes I received pieces of hair! I have sent messages for two months to customer service indicating fraud they say they will talk to seller! I think since Wish/Home name is being used and the seller represents them. They should send me my wigs and deal with the seller. I received a refund, BUT I wanted the wigs I paid for and feel like my issues for the past several months was never taken seriously. I spend money with Wish/Home and feel like they should do something as far as get me my products. They do not they send the same template saying we are sorry that this happened to you. We will talk to the seller... I dont think you can advertise one item and then send what you want and think its ok!

I ordered something from Home! Your merchant/seller advertised one product so I ordered. After placing order I started reading new reviews saying that was not product being sent out. I sent text asking Home rep said said it would be fine. It was not! I sent over 50? Messages to home just to be told we will advise appropriate people?! The seller was still online still advertising the item. To me thats fraud! And I get the same template we are sorry matter will be looked into we will give refund but I think the seller should be made to send product they are advertising or this is a case of fraud and inappropriate selling tactics!