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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I wish the shipping was faster and cheaper and I wish that the items were of higher quality. However the app itself is very good and well put together
The Set it up was a little difficult to do and it don't hold that many of all contact numbers only a few also the volume is too low.
Hello!
Im very happy to buy from wish. Very good stuff and very good to work to the people from wish.
I have enjoyed my time with Wish and will recommend to all but however i had scored you a 4 because one item i have been waiting with patience for cheers.
I have found some good prices on some useful items here. Lots of variety. Good customer service!
I would and have recommended this site to my friends.
Excelente experiencia me ha llegado todo lo que he pedido y en buenas condiciones. Todo está acorde con su precio lo único sería un poco más de rapidez. Pero todo muy bien!
Relative it's a bad service!
I have not received my last package and apparently I will not receive the other two I ordered earlier this year...
I like buying stuff from wish and very satisfied with all the products. Thank you so much. And I will continue buying more
Se lo recomiendo fue una experiencia satisfactoria, volvería a comprar. La mercancía buena llega a tiempo.
Items that I do receive be good quality and usually arrives on time or earlier than expected delivery date
It is an amazing site with inexpensive sales of your favorite products! The only downside is that it will take up to a month to come to your house.
Love rhe prices of the iteams but most of my stuff take to long or they get lost i do get my refund but i would like my otean to acguallh arrive and not get lost
I'm so glad I found Wish. I'm usually sceptical about these online shopping sites bit Wish has great reviews and my experiences have been wonderful. Such a wide variety of items and the prices... WOW!
The shipping just takes a long time, but overall Im satisfied with the products I have received! Products have been wonderful and useful for what they are advertised for.
Shipping takes too long. Makes it hard to buy as gifts for special occassions. So far everything i ordered has been good. Quality. Size. Just as pictured
Have been satisfied with the products purchased so far.
Would appreciate more in the description of product - e.g. sunglasses. Measurement of glasses would be helpful as some people with broader faces may want something bigger instead of buying then realising it is too tight.
Clothes have been satisfactory.
Convienent, easy, and fun to get lost in! Simply love Wish and all the products I have recieved have been wonderful!
Wish always fixes any problems and it delivers on time or before time which is awesome! All my products have come in perfect conditions and just as described!
Wish is a good way for shopping when you want to buy a lot of products for less price. Just it takes long to arrive, But they arrive well. Also, sometimes products come really early then what it says. I'll recommend it for everyone who likes to buy a lot of stuff.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.