Frankly speaking, it is a poor service. I do not understand why it is so popular. The items are cheap but low quality. Isn't it better to pay more but get a cool thing?
Ordered weeks ago and nothing, save your money never buy from this scam company.
Can't get any information on my order.
I will never buy from this garbage company again
They deserve no stars
Hi Teresa. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I have been waiting since may 22 and they keep telling me another 30 day and refuse to give me a refund i have contacted them at least a 100 times and all i get is it will be there what a joke
Hi Loretta. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Made 2 purchases of $5.00 each Dec. 1,2015 and item prices would be refunded within 48 hours because of prior Ebay purchases. It is now 528 hours later no refund and no products either.
If you want to buy it buy it on a permanent basis, I returned something right away it's been now 3 months and they want pictures of receipts and when you want to send them the site does not accept the link omg so much hassle for soooo long so not worth returning ANYTHING! So with that being said the stuff has been pretty alright and sometimes was a little impressed and other times not but still use it but totally not worth the expense to return it believe me so make sure its worth your money which for the most part it is the cheapest price for not so bad of a product but it is a gamble.
Always happy with my purchases and services that the vendors give, no hassle returns if you are not satisfied with the purchase. I already have recommended the Wish site to my relatives and friends.
A little bit okay with the service provided. I would have rather that when we purchased from one supplier on the site that we could get the product at one time instead of separately.
23 days ago my product left China to "destination country". ETA was 10 days ago but It still has not arrived to the U.S. I Emailed them and still have not received a word.
Before 3 month I have paid money for product, but still now, i didn't received that.
I have already sent 2 complaints to them, but no reply.
Pls dont waste your money and time..
I use them all the time, never had a problem getting a refund, no time wasted if you're not happy with a purchase. I feel safe buying from wish.com they are a trusted company.
The waiting room is very loud. I understand children but the tv and radio blaring at the same time is too much just a very chaotic atmosphere will be moving to a single practice
Wish has TONS of great items! It is so easy to shop and saves me a ton of money! I always find lots of things... even some I didn't know I needed! Ha ha!
Not many problems. Things not arriving is not your fault, it's the post office. Most things I buy are just fine. There have been a few problems but I call customer service and done.
I bought about $40 in stuff. I received about $10 of my order after 2 months. Called customer support and got the run around. Wish refunded the shipping charges of about $5.00. Never again!
Hi Jay, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Love shopping with wish everything I bought so far was brilliant I have told all my friends and family about your site I buy something nearly everyday
Out of all the items I ordered from Wish - 2 were fake - advertised as one thing and rubbish when they arrived - spec was nothing like what was advertised, the rest have never arrived and I am still out of pocket even though they have refunded. DO NOT USE
Hi Sharon. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
It's no good I was getting these shoes there late it says probably going to come in 34 days wth I mean this is the worst I only trust Amazon for now on it might be more expensive but better Srry if this to hard but it's the truth I asked for a refund
I find this site excellent but I have saved to my wishlist an article that cannot be sent to my country and now I cannot process my order - neither can I get rid of it. Does anyone know how to fix this as I live in NZ not USA!
Everything was so easy to do and all the things I ordered came on time and in great condition would order more items from here as I know I got value for money
I'm always satisfied with what I buy from wish however I wish that items can come quicker in the mail also there has been a few times when I never received my product
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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- San Francisco, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ingrid, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.